Gift Shop Software

As retail businesses face a growing number of operational complexities, managing processes using traditional spreadsheets and manual methods are no longer viable options. Retail point-of-sales (POS) solutions help retailers automate manual and error-prone tasks, giving them the much needed time to focus on other important activities. General ledger, payroll, accounts receivable and accounts payable are typical functions of Gift Shop POS software. POS is also a key component. Gift shops that are affiliated with organizations have an additional challenge, in that they must of share information with the accounting system for the organization.

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Showing 1 - 20 of 159 products
Showing 1 - 20 of 159 products

Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS mar...Read more

4.65 (1821 reviews)

84 recommendations

Revel Systems

Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with...Read more

3.70 (298 reviews)

44 recommendations

Rain POS

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their...Read more

4.30 (120 reviews)

44 recommendations

Epos Now

Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including gen...Read more

3.67 (300 reviews)

36 recommendations

NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more

4.11 (827 reviews)

35 recommendations

AmberPOS

Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS incl...Read more

4.10 (52 reviews)

23 recommendations

Lightspeed Retail

Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution offers retailers tools including inventory man...Read more

4.22 (862 reviews)

19 recommendations

Epicor for Retail

Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locati...Read more

4.00 (5 reviews)

19 recommendations

KORONA

KORONA provides point of sale software, inventory management, and CRM services for all types of retailers, such as convenience stores, liquor shops, and QSRs. The POS software also caters to museums, theme parks, and wineries with...Read more

4.70 (51 reviews)

18 recommendations

POS Nation

POS Nation is built to support retailers, including specialty businesses such as tobacco and vape shops, liquor, wine and beer stores, lawn and garden centers, hardware stores, convenience stores, groceries and markets. The sof...Read more

4.58 (114 reviews)

15 recommendations

Software pricing tips

Read our Gift Shop POS Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

Paladin POS

For over 40 years, Paladin Data Corp. has been helping independent retail businesses run better. Paladin point of sale (POS) and inventory management software automates time-consuming inventory chores and provides business owners ...Read more

4.62 (21 reviews)

13 recommendations

Agiliron

Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,...Read more

4.47 (33 reviews)

10 recommendations

Ordorite

Ordorite offers a fully end-to-end management software solution for furniture, bedding and related retailers. The system can manage every aspect of your business from point of sale, inventory control, warehouse management, deliver...Read more

5.00 (1 reviews)

9 recommendations

Hippos POS

Hippos is an on premise with Cloud access point of sale (POS) solution that can be operated with or without the internet. The internet is only used to sync data between the POS and Cloud (web portal). The Hippos solution is design...Read more

No reviews yet

7 recommendations

GiftLogic

GiftLogic is a retail management solution for small businesses. In addition to Point of Sale, the solution includes inventory management, customer management, and e-commerce integrations. GiftLogic is an on-premise solution, and c...Read more

4.22 (38 reviews)

5 recommendations

RetailEdge

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within ...Read more

4.74 (137 reviews)

4 recommendations

Smartwerks

Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sa...Read more

4.53 (33 reviews)

4 recommendations

ACCEO Retail-1

ACCEO Retail-1 is a complete omnichannel software suite designed and developed for today’s modern retailer. Users can seamlessly manage and control all aspects of their omnichannel retail business with a single software system tha...Read more

4.00 (1 reviews)

3 recommendations

Stax

Fattmerchant is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing,...Read more

4.60 (20 reviews)

2 recommendations

MyPOS Connect

Designed for independent and enterprise retailers, MyPOS Connect is a cloud-hybrid POS solution that allows businesses to create a POS experience for any retail business function and optimize engagement, sales, purchasing, and inv...Read more

4.51 (39 reviews)

1 recommendations

Buyers Guide

Last Updated: June 20, 2022

As retail businesses face a growing number of operational complexities, managing processes using traditional spreadsheets and manual methods are no longer viable options. Retail point-of-sales (POS) solutions help retailers automate manual and error-prone tasks, giving them the much needed time to focus on other important activities.

This buyer’s guide is intended to help you evaluate the right software for your gift shop business. Here’s what we’ll cover:

What Is Gift Shop POS Software
Common Functionality of Gift Shop POS Software
Market Trends to Understand

What Is Gift Shop POS Software?

There are two types of gift shops: One is the stand-alone shop, where you buy gifts, decorative items and knick-knacks. The other is affiliated with an organization or attraction, such as a hospital, museum or amusement center. Each has similar issues, primarily associated with inventory. Depending on the gift shop, stock items can vary in price from a few cents to hundreds of thousands of dollars. In some cases, gift store transactions can trigger IRS 8300 or Patriot Act Anti-Money Laundering compliance reporting.

For either type of gift shop, general ledger, payroll, accounts receivable and accounts payable are typical functions. POS is also a key component. Gift shops that are affiliated with organizations have an additional challenge, in that they must of share information with the accounting system for the organization.

In addition, there are some interesting customer relationship management (CRM) issues for gift shops. Usually, one of the benefits of being a supporting member of the organization, for example, a contributing member of a museum, is a discount at the gift shop. Another factor is subscription sales. Some gift stores sell limited-edition items; patrons can subscribe to the items and receive a notification when a new group is in stock.

 

Common Functionality of Gift Shop POS Software

Gift shop owners should examine the following functions to meet their unique requirements:

Vendor catalog integration Because of the number of potential items carried in a gift shop, it is very useful to have the inventory system integrate directly with vendors’ catalogs. The system can download description information and pricing to support order entry, inventory receiving and inventory setup.
UPC database What constitutes “giftware” is nebulous at best. Inventory is available from numerous vendors, and not all of them can provide online catalog access. The system needs to provide a catalog of products and UPCs. The catalog must be updated frequently or better yet, available online.
Integration If the gift shop is part of a larger organization, there are two options. First, the POS, inventory and the rest can simply be a part of the organization’s larger system. Alternatively, the gift shop’s systems, all or part of them, can integrate with the organization’s systems and share information, such as membership names, inventory values and transaction amounts, between the systems.
Member discounts The system must support a membership discount program, if one is offered. The system should track which items are discounted and by what amount. It should also track which items are on sale and whether or not sale items are also discounted.
Work orders Many gift shops offer special services. For example, framing and engraving. The system needs to track the work orders, post deposits and notify the customer when the work is complete.
Collectibles subscriptions Some customers buy collectibles as soon as they are available, for example, Christmas ornaments, limited-edition graphics or numbered figurines. Some go so far as to buy a certain proof of a collectible, such as always buying the 32nd print of each lithograph from a particular artist. The gift shop inventory, CRM and order entry systems should interact to prepare an order for the correct items and to notify customers when the items are available.
Special orders The system should handle special orders. It should track deposits, integrate with order entry to place orders and notify the customer when the order is received.
Gift registry The system should support a gift registry. Customers should be able to register for desired merchandise by name and event. The system should track which items have been purchased and what is still on the list.
Patriot Act anti-money laundering reporting The system should provide Patriot Act AML-required reports when purchases of “covered goods” of $50,000 or more are made in a single year.
Support for IRS form 8300 If a person pays for merchandise with $10,000 or more in cash, the systems should flag the transaction and generate information for IRS Form 8300.

Market Trends to Understand

The gift shop retail POS software market is gradually evolving with the introduction of new features and the changing needs of retailers. For example, Shopify POS solution enables retailers to manage orders from from mobile devices, such as iPads and iPhones.

Retail software buyers should keep in mind the below mentioned trends as they analyze POS solutions:

  • Increase in mobile payments and digital wallets. Electronic payments have proven to be quick, safe and convenient for both retailers and customers.The retail industry is shifting from cash transactions to cashless alternatives using credit cards and digital wallets, such as PayPal, Apple Pay, Google Wallet and Capital One. So, it becomes important for retailers to embrace digital payments capabilities in their gift shops.
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  • Client retention through CRM modules. CRM modules enable retailers to retain existing clients as well as draw in new ones by running promotional campaigns, spreading brand awareness and managing social media marketing. Further, advanced systems assist gift shop retailers to send email and text campaigns, including vouchers codes or cashback offers on special occasions, such as anniversaries, birthdays and festivals.
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  • Integration of inventory management. The right level of inventory is essential for cost-effective and streamlined retail operations. Low inventory levels increase the risk of stock shortages while high inventory levels harm the profitability of retail operations. In order to prevent such situations, vendors are integrating inventory management functionalities with POS solutions. In addition, advanced retail solutions provide real-time inventory tracking capabilities to send automated notifications every time inventory reaches the minimum prescribed limit.
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  • Ease of using mobile POS. This functionality is useful for retailers who report active sales from remote locations, such as events, kiosks and tradeshows. Mobile POS enables gift shop retailers to process transactions wirelessly and review inventory levels from remote locations.