Best Furniture Store POS & Inventory Software of 2025

Here's what we'll cover:

What is furniture store software?

Features of furniture retail software

Benefits and competitive advantages of using furniture store software

Challenges or limitations of furniture store software

How to choose the best furniture store software

What you need to know about furniture store software

Furniture store software helps manage sales and stock levels efficiently. This software is essential for anyone in the furniture retail sector such as store owners, inventory managers, and floor supervisors, streamlining operations from the showroom floor to the back office and beyond. Our conversations with retail software buyers indicate a significant shift from manual methods, with only 11% still using them, to adopting retail software, now at 34%. This transition highlights the growing reliance on sophisticated point of sale (POS) systems to enhance efficiency in furniture stores.

The software offers various features tailored for furniture retailers, including payment processing, sales reporting, inventory management, and a POS system. These features empower businesses to process transactions efficiently, generate accurate sales reports, and maintain real-time inventory tracking.

Our analysis of 107 retail market products reveals that about 68% are priced under $60 at the entry-level. While this data encompasses the broader retail sector, it's indicative of what furniture retailers might expect when considering furniture store systems. Free plans offer basic functionalities and paid plans come with advanced features such as in-depth reporting and expanded user access. [1]

First-time buyers should focus on specific considerations relevant to furniture store operations, including inventory, sales tracking, customer management, system integration, and more. To further refine your selection, consider asking vendors detailed questions, such as:

• How does your software support sales associates using tablets as mobile terminals to assist customers directly on the showroom floor?

• Can your system integrate with eCommerce platforms to streamline online and in-store operations?

• What options are available for training staff on mobile and eCommerce integrations, and what are the associated costs?

• How does your system manage furniture-specific promotions and sales tracking?

• Are there any constraints in the software that could affect the management of unique furniture items or custom orders?

• What features or fail-safes does your system have in case of internet downtime? Can sales still be processed when offline?

Because there are so many different vendors, choosing the right option can be a long, daunting process. In this guide, you'll explore the key features of furniture store software, along with practical steps to identify the best system for your business. If you'd like personalized assistance, you can speak with one of our seasoned software advisors like Allen Butt or Paleigh Knight. With a combined total of 12 years of experience guiding numerous buyers through their software selection process, they're well-equipped to help you make an informed decision. Feel free to schedule a call or start a chat with us today.

What is furniture store software?

Furniture store software is designed to manage the complex needs of furniture retailing—from processing transactions to managing stock levels. With over 100 furniture store software vendors listed on our site, and backed by more than 990 reviews received in the past year alone, we provide a comprehensive overview that helps buyers make informed decisions based on real users’ experiences.

Furniture store software consistently emerges as a key area of interest among retail software buyers. Last year, our advisors engaged in over 2,000 discussions, with 99% expressing a need for robust POS systems and 78% seeking detailed inventory management solutions. [2] These figures reflect the essential nature of these systems in the furniture retail sector, highlighting their importance in optimizing store efficiency and customer satisfaction.

Furniture store operations often require more than a single software solution to fully digitize their processes. "Generally, this is POS software. However, there could be additional software needs, such as delivery software, which some POS systems include but may limit functionality,” says Paleigh. “For more elaborate customer orders, manufacturing software might be necessary. This extends to HR for time tracking, and accounting for the back office if the operation goes beyond just scanning orders."

Essential features of furniture retail software

When selecting furniture store software, understanding the core and common features is crucial. Some functionalities, like payment processing, sales reports, and being specific for retail, are core features that will be available in every furniture store software. Other features are still common, such as point of sales, retail management, and discount management. We'll explore the indispensable retail POS software and inventory features you should consider to enhance your store's performance.

Core features of furniture retail software

• Retail operations: Central to retail operations, this feature streamlines everything from stock management to customer interactions, crucial for maintaining a smooth workflow in furniture stores. 92% of users consider it highly critical, reflecting its importance in daily operations.

• Sales reporting: This feature enables furniture stores to track sales outcomes, understand consumer trends, and optimize product placement. 87% of users consider the ability to analyze such data highly critical for strategic decision-making.

• Payment processing: Ensures that furniture stores can handle transactions efficiently, supporting multiple payment forms to accommodate customer preferences. 84% confirm its critical role, appreciating its impact on customer experience and checkout efficiency.

Common features of furniture retail software

• Point of sale (POS): At the core of retail interactions, the POS system integrates sales, inventory, and customer data to streamline transactions in furniture stores. 92% of users rate it as highly critical, crucial for efficient and accurate service delivery.

Apart from essential POS systems, furniture store software includes advanced features tailored to the unique needs of furniture retail. 

According to Paleigh, "Furniture stores require more detailed customer management, tracking not just sales but also purchase dates and warranty information for effective long-term service." 

This focus is vital for managing warranties and customer relationships, crucial for durable goods like furniture. Additionally, while delivery management is commonly integrated, its effectiveness varies by vendor, necessitating a system that suits your specific logistics requirements.

For more information on furniture-specific features and recommendations, feel free to schedule an appointment with Allen and Paleigh, or one of their colleagues.

Benefits and competitive advantages of using furniture store software

We analyzed pain points voiced during customer calls and sifted through user reviews to directly address the specific challenges faced by retailers. This approach has helped us pick benefits that resolve common issues and elevate the operational efficiency and customer satisfaction of furniture stores.

• Advanced inventory management for diverse products: Manages complex inventory effortlessly, allowing for detailed tracking of a wide range of furniture items and materials and ensuring stock levels are accurate and up-to-date.

• Streamlined sales and custom order processing: Simplifies the management of sales and custom furniture orders, enabling seamless order entry, tracking, and fulfillment, thereby enhancing customer satisfaction.

• Efficient delivery and logistics tracking: Integrates delivery scheduling and logistics management, providing real-time updates and ensuring that deliveries are prompt and any updates are communicated effectively to customers.

• Data-driven decision making with robust reporting and analytics: Delivers powerful reporting tools that offer deep insights into business performance, customer trends, and inventory management, empowering retailers to make informed decisions.

• Flexible POS solutions: Adapts the POS system to handle the unique requirements of furniture sales, including support for large item transactions, flexible payment options, and customer deposit management.

Challenges or limitations of furniture store software

Allen has identified several recurring challenges and limitations within furniture store systems. Drawing from these interactions, Allen highlights key areas where users may face difficulties, along with strategies to effectively address these issues.

Hardware limitations

• Challenge: In the past, hardware options for POS systems were limited, which restricted the functionality of these systems. Although tablets have become more common, some retailers may still feel constrained by the available hardware options.

• Solution: Be open to exploring a variety of hardware options to find the one that best fits your store's needs. Embracing flexibility in hardware choices can enhance the overall functionality and user experience of your POS system.

Overestimation of back office capabilities

• Challenge: Retailers often expect POS systems to offer sophisticated back-office functions like accounting and payroll. However, these systems typically provide basic functionalities and may lack the sophistication and flexibility needed for detailed management.

• Solution: Focus on choosing a POS system that excels in sales management and customer interactions. For more complex back-office needs such as accounting, payroll, and time tracking, consider integrating separate specialized software that aligns with these specific requirements.

Specialized needs beyond basic POS functions

• Challenge: Furniture store POS systems are generally optimized for basic transactions, like ringing up a barcode. However, they may fall short for more complex inventory management or customer relationship tasks.

• Solution: Evaluate your store's specific needs and consider pairing your POS system with additional software tailored for inventory management or CRM. This allows you to leverage the strengths of each system and ensures comprehensive coverage of all business operations.

How to choose the best furniture store software

When choosing the best furniture store software, you must focus on aspects that directly impact daily operations and long-term success. Here's a curated list of key considerations that you, as a potential buyer, should focus on:

1. Select software suitable for your store’s size

In the retail software market, 86% of users operate a single store, with furniture and home decor being one of the popular segments. This highlights the importance of choosing POS and inventory software that aligns with your specific business scale. [2]

For instance, a small boutique has distinctly different needs compared to a large furniture chain. It’s important to select a system that can meet your current requirements and scale effectively with your business growth. This includes handling increased transactions, managing more extensive inventory, and supporting additional store locations without disruption.

2. Evaluate cost and potential ROI

When selecting furniture store systems, consider both the upfront costs and the long-term value they bring. An analysis of the retail market indicates that about 68% of products are priced under $60 at entry level, a useful benchmark for furniture retailers exploring both free and paid options. Paid systems often enhance functionalities like detailed reporting and broader user access, contributing to greater efficiency and customer satisfaction.

It’s crucial to assess the total cost of ownership, including the choice between subscription models or one-time licenses. As Allen highlights, “While buyers may be reluctant to invest in new hardware, opting to use existing equipment can limit software choices. Some vendors provide proprietary hardware that, despite a higher initial cost, integrates multiple functions—such as POS, warehouse management, and accounting—potentially reducing the need for separate systems and simplifying operations.”

3. Verify integration capabilities

When choosing a furniture store system, it's crucial to consider its ability to integrate with existing business tools. An integrated suite, which combines several functionalities like POS, CRM, eCommerce, and accounting into one platform, is preferred by 93% of users for its ability to streamline operations and ensure data consistency across applications. Additionally, 47% of users favor web-based solutions for their flexibility and accessibility.

Integration simplifies management and enhances operational efficiency. 

Allen points out the importance of weighing the benefits of an integrated system against the costs. “While more expensive, integrated solutions can offer significant value by reducing the need for multiple separate systems. It's advisable to compare these with standalone POS systems, which may require additional software for tasks like time tracking, accounting, and warehouse management.”

4. Compare popular competitors

To choose the best furniture store system, you should compare how different solutions stack up against each other. This helps identify specific strengths and weaknesses that are most relevant to your business's needs. For a detailed and reliable comparison, visit Software Advice and explore the FrontRunners for Retail POS systems. Here, we rank top-rated software based on reviews from actual users, providing a clear and user-verified perspective on each software’s performance.

This method highlights which systems excel in areas like user interface, functionality, and customer support and sheds light on potential shortcomings that could affect your operation. Such comparisons are instrumental in making an informed decision, ensuring you select a system that aligns perfectly with your store's requirements.

5. Seek advisor tips

Selecting the right furniture store POS system involves understanding its capabilities and limitations. Our advisors have shared some valuable insights to guide your decision-making process, ensuring you choose a system that aligns with your specific operational needs.

• Expand beyond basic POS: "Consider additional software for delivery, HR, or complex order management as some POS limits these capabilities," advises Paleigh.

• Check for merchant services: Ensure that your system can integrate with merchant services, as credit card processing is typically not included.

• Utilize mobile and eCommerce options: "Verify mobile support and e-commerce integration, often available through partners," suggests Paleigh. This enhances customer interaction and online sales capabilities.

• Examine inventory features: Inventory needs in furniture stores can be complex. Confirm that the POS effectively handles everything from raw materials to finished products across multiple locations.

For personalized advice on selecting the right furniture store software, you can chat online with one of our advisors like Allen or Paleigh, or schedule a call. We’ll help you find software solutions tailored to the specific needs of your furniture store.

About our contributors

Authors

Giorgia Pisano is a content associate at Software Advice. She is always in search of the latest technology trends for small and midsize businesses, with a focus on retail and customer experience insights. 

Giorgia’s research and analysis is informed by more than 120,000 authentic user reviews on Software Advice and nearly 8,000 interactions between Software Advice software advisors and retail software buyers. Giorgia also regularly analyzes market sentiment by conducting surveys of retail and restaurant leaders, as well as consumers, so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services. 

Her research has been featured in various media publications including ANSA, Today, and La Nazione. She has a bachelor's degree in public relations and a master's degree in marketing and management.

Shubham Gupta is a writer at Software Advice, specializing in project management. His focus is to guide project managers from planning to execution and beyond. His expertise also spans construction, manufacturing, and other related topics. 

Shubham’s research and writing for Software Advice is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Software Advice software advisors and project management software buyers. Shubham also regularly speaks to project managers and PMO leaders so he can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services.

Outside work, Shubham likes to explore the depth of Urdu poetry and enjoys his time with his dog.

Editor

Mehar Luthra is a team lead at Software Advice and specializes in editing reports that cover the latest trends affecting small businesses. With nearly a decade of experience, she has edited a multitude of research articles, top-rated software reports, and thought leadership articles for diverse markets such as Brazil, Japan, Canada, France, Australia, and India. She finds it particularly rewarding to produce content that provides small-business owners with practical tips and helpful advice on topics such as the digitalisation of small businesses, eCommerce trends, and HR developments.

Armed with a double bachelor’s in law (LL.B.) and business economics from Delhi University, she won a full scholarship to study for a master’s in creative writing at the National University of Ireland, Galway. In addition, she has written blog articles spanning a variety of topics such as fiction and non-fiction books, mental health and anxiety, the latest restaurants, and more. Her articles have been featured in Ireland’s national magazine The Village, among other publications. A die-hard journaling fan, she enjoys watching psychological thrillers, reading fiction books, and drinking iced coffee (even in the winter).

Advisors

Allen Butt is a senior advisor. He joined Software Advice in 2016, and he is based in Austin, TX.

Allen works directly with small business leaders to connect them with the best software providers for their needs. Through one-on-one consultations, Allen assesses the technology requirements of businesses seeking HR and learning management solutions, providing tailored recommendations from a short list of potential matches.

What Allen enjoys most about his role is helping buyers streamline their software search, cutting through the noise to identify the ideal product that aligns with their goals.

Paleigh Knight is a software advisor. She joined Software Advice in 2022 and is based in Austin, TX.

As part of the software advisor team, Paleigh helps construction and field service professionals who are seeking estimating, maintenance management, and work order software. She provides a short list of personalized technology recommendations based on budget, business goals, and other specific needs. 

Paleigh’s favorite part of being a software advisor is helping buyers identify their needs, avoid hours of research, and see their businesses succeed.

Sources

1. Software Advice software pricing data: Only products with publicly available pricing information and qualified software products within the category, as of Aug 27, 2024, are included in the pricing analysis.

2. Software Advice advisor call notes: Findings are based on data from telephonic conversations that Software Advice’s advisor team had with small-to-midsize businesses seeking retail tools. For this report, we analyzed phone interactions from July 31, 2023, to July 31, 2024. Read the complete methodology.