# Best Small Business POS Software - 2026 Reviews & Pricing

> Find the best Small Business POS Systems for your organization. Compare top Small Business POS Systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/retail/small-business-pos-comparison

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Small Business POS Software

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# Best Small Business POS Software of 2026

Updated June 24, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide

Filter products

366 results

### Compare Products

Showing 1 - 25 of 366 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[Clover](https://www.softwareadvice.com/retail/clover-profile/)

Clover is a POS system designed to help small businesses streamline their operations. The system offers a range of features, inc...[Read more about Clover](https://www.softwareadvice.com/retail/clover-profile/)

**3.8**

([576 reviews](https://www.softwareadvice.com/retail/clover-profile/reviews/))

**80**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

Docusign

+8 more

+7 more

+6 more

Clover's Best Rated Features

5.0Cash Management

See All

Clover's Worst Rated Features

1.0Retail POS

See All

[Stax](https://www.softwareadvice.com/retail/stax-profile/)

Stax is an all-in-one payment technology platform built for businesses that have outgrown flat-rate processors. With subscriptio...[Read more about Stax](https://www.softwareadvice.com/retail/stax-profile/)

**4.1**

([139 reviews](https://www.softwareadvice.com/retail/stax-profile/reviews/))

**63**

recommendations

Free trial

Free version

Integrations

Integrations

Zapier

QuickBooks Online Advanced

+18 more

+17 more

+16 more

Stax's Best Rated Features

5.0Third-Party Integrations

See All

Stax's Worst Rated Features

Multi-Currency

See All

[Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

Toast POS is a comprehensive point-of-sale system designed specifically for the restaurant industry. It is more than just a tool...[Read more about Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

**4.2**

([552 reviews](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/))

**60**

recommendations

Free trial

Free version

Integrations

Integrations

QuickBooks Online Advanced

TapMango

+44 more

+43 more

+42 more

Toast POS's Best Rated Features

5.0Real-Time Reporting

See All

Toast POS's Worst Rated Features

Email Marketing

See All

[Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/)

Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online b...[Read more about Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/)

**3.8**

([721 reviews](https://www.softwareadvice.com/retail/epos-now-profile/reviews/))

**46**

recommendations

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

Eventbrite

+23 more

+22 more

+21 more

Epos Now's Best Rated Features

5.0Customer History

See All

Epos Now's Worst Rated Features

1.0PCI Compliance

See All

[Meevo](https://www.softwareadvice.com/retail/meevo-profile/)

Meevo is a management tool designed for salons, spas and med spas to streamline operations. It supports scheduling, point-of-sal...[Read more about Meevo](https://www.softwareadvice.com/retail/meevo-profile/)

**4.4**

([276 reviews](https://www.softwareadvice.com/retail/meevo-profile/reviews/))

**38**

recommendations

Free trial

Free version

Integrations

Integrations

QuickBooks Online Advanced

Emma by Marigold

+3 more

+2 more

+1 more

Meevo's Best Rated Features

5.0HIPAA Compliant

See All

Meevo's Worst Rated Features

Booth Rental Management

See All

[Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/)

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods...[Read more about Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/)

**4.1**

([134 reviews](https://www.softwareadvice.com/retail/rainpos-profile/reviews/))

**37**

recommendations

Free trial

Free version

Integrations

Integrations

ShipStation

Avalara

+2 more

+1 more

+0 more

Rain POS's Best Rated Features

5.0Promotions Management

See All

Rain POS's Worst Rated Features

Reporting & Statistics

See All

[Epicor Propello](https://www.softwareadvice.com/retail/epicor-retail-cloud-profile/)

Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With mo...[Read more about Epicor Propello](https://www.softwareadvice.com/retail/epicor-retail-cloud-profile/)

**4.0**

([5 reviews](https://www.softwareadvice.com/retail/epicor-retail-cloud-profile/#reviews))

**31**

recommendations

Free trial

Free version

Epicor Propello's Best Rated Features

5.0Reporting/Analytics

See All

Epicor Propello's Worst Rated Features

4.50Mobile Access

See All

[AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/)

Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to mid...[Read more about AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/)

**4.1**

([51 reviews](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/))

**23**

recommendations

Free trial

Free version

AmberPOS's Best Rated Features

4.0Reporting/Analytics

See All

AmberPOS's Worst Rated Features

3.0Order Management

See All

[GoldTech Retail Manager](https://www.softwareadvice.com/inventory-management/goldtech-retail-manager-profile/)

GoldTech Retail Manager is a retail management and point of sale system designed for small and midsize retail businesses. It off...[Read more about GoldTech Retail Manager](https://www.softwareadvice.com/inventory-management/goldtech-retail-manager-profile/)

No reviews yet

**23**

recommendations

Free trial

Free version

[Liberty REACT](https://www.softwareadvice.com/retail/liberty4-consignment-profile/)

Liberty React is a cloud-based eCommerce and consignment management solution designed for businesses in the resale industry. The...[Read more about Liberty REACT](https://www.softwareadvice.com/retail/liberty4-consignment-profile/)

**4.6**

([147 reviews](https://www.softwareadvice.com/retail/liberty4-consignment-profile/reviews/))

**21**

recommendations

Free trial

Free version

Integrations

Integrations

QuickBooks Online

Shopify

+2 more

+1 more

+0 more

Liberty REACT's Best Rated Features

5.0Reporting & Statistics

See All

Liberty REACT's Worst Rated Features

Multi-Location

See All

[KORONA POS](https://www.softwareadvice.com/retail/korona-profile/)

KORONA POS provides point of sale software, inventory management, and CRM services for all types of retailers, such as convenien...[Read more about KORONA POS](https://www.softwareadvice.com/retail/korona-profile/)

**4.7**

([80 reviews](https://www.softwareadvice.com/retail/korona-profile/reviews/))

**16**

recommendations

Free trial

Free version

Integrations

Integrations

Microsoft Excel

WooCommerce

+8 more

+7 more

+6 more

KORONA POS's Best Rated Features

5.0Shipping Management

See All

KORONA POS's Worst Rated Features

Accounting Integration

See All

[HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/)

HungerRush is a leading provider of integrated restaurant technology solutions, serving restaurants of all sizes and cuisines. T...[Read more about HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/)

**4.1**

([76 reviews](https://www.softwareadvice.com/retail/hungerrush360-profile/reviews/))

**16**

recommendations

Free trial

Free version

Integrations

Integrations

HotSchedules

DoorDash for Merchants

+10 more

+9 more

+8 more

HungerRush's Best Rated Features

5.0Real-Time Reporting

See All

HungerRush's Worst Rated Features

Alerts/Notifications

See All

[RockSolid MAX](https://www.softwareadvice.com/inventory-management/rocksolid-max-profile/)

RockSolid MAX is a cutting-edge software platform designed to revolutionize the way hardware store and home center businesses op...[Read more about RockSolid MAX](https://www.softwareadvice.com/inventory-management/rocksolid-max-profile/)

**3.9**

([40 reviews](https://www.softwareadvice.com/inventory-management/rocksolid-max-profile/reviews/))

**17**

recommendations

Free trial

Free version

RockSolid MAX's Best Rated Features

5.0Inventory Control

See All

RockSolid MAX's Worst Rated Features

Multi-Location

See All

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and eCommerce f...[Read more about NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

**4.2**

([2046 reviews](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/))

**15**

recommendations

Free trial

Free version

Integrations

Integrations

BambooHR

Microsoft Outlook

+18 more

+17 more

+16 more

NetSuite's Best Rated Features

5.0Aging Tracking

See All

NetSuite's Worst Rated Features

Order Processing

See All

[POS Nation for Retail](https://www.softwareadvice.com/retail/pos-nation-profile/)

POS Nation is built to support retailers, including specialty businesses such as convenience stores, liquor, wine and beer store...[Read more about POS Nation for Retail](https://www.softwareadvice.com/retail/pos-nation-profile/)

**4.6**

([133 reviews](https://www.softwareadvice.com/retail/pos-nation-profile/reviews/))

**13**

recommendations

Free trial

Free version

Integrations

Integrations

Shopify

WooCommerce

+3 more

+2 more

+1 more

POS Nation for Retail's Best Rated Features

5.0Item Management

See All

POS Nation for Retail's Worst Rated Features

Customer Accounts

See All

[JewelMate Enterprise Retail](https://www.softwareadvice.com/retail/logic-mate-jewels-2000-profile/)

JewelMate JM20 is a comprehensive jewelry management software built to simplify retail operations, strengthen customer relations...[Read more about JewelMate Enterprise Retail](https://www.softwareadvice.com/retail/logic-mate-jewels-2000-profile/)

**4.6**

([20 reviews](https://www.softwareadvice.com/retail/logic-mate-jewels-2000-profile/reviews/))

**12**

recommendations

Free trial

Free version

Integrations

Integrations

Shopify

Descartes ShipRush

+11 more

+10 more

+9 more

[COMCASH Retail ERP](https://www.softwareadvice.com/retail/comcash-profile/)

COMCASH ERP is a cloud-based retail management solution that caters to multi-channel and multi-location retailers. The poin...[Read more about COMCASH Retail ERP](https://www.softwareadvice.com/retail/comcash-profile/)

**4.4**

([27 reviews](https://www.softwareadvice.com/retail/comcash-profile/reviews/))

**12**

recommendations

Free trial

Free version

COMCASH Retail ERP's Best Rated Features

4.50Email Marketing

See All

COMCASH Retail ERP's Worst Rated Features

4.50Email Marketing

See All

[Ordorite](https://www.softwareadvice.com/retail/ordorite-profile/)

Ordorite offers a fully end-to-end management software solution for furniture, bedding and related retailers. The system can man...[Read more about Ordorite](https://www.softwareadvice.com/retail/ordorite-profile/)

**4.0**

([4 reviews](https://www.softwareadvice.com/retail/ordorite-profile/#reviews))

**10**

recommendations

Free trial

Free version

Integrations

Integrations

Shopify

Xero

+4 more

+3 more

+2 more

Ordorite's Best Rated Features

5.0Barcoding/RFID

See All

Ordorite's Worst Rated Features

1.0Merchandise Management

See All

[ACCEO Retail-1](https://www.softwareadvice.com/retail/acceo-retail-1-profile/)

ACCEO Retail-1 is a complete omnichannel software suite designed and developed for today’s modern retailer. Users can seamlessly...[Read more about ACCEO Retail-1](https://www.softwareadvice.com/retail/acceo-retail-1-profile/)

**4.0**

([3 reviews](https://www.softwareadvice.com/retail/acceo-retail-1-profile/#reviews))

**9**

recommendations

Free trial

Free version

Integrations

Integrations

SOLOCHAIN WMS

Aptos Retail Merchandising

+15 more

+14 more

+13 more

ACCEO Retail-1's Best Rated Features

4.0Order Management

See All

ACCEO Retail-1's Worst Rated Features

4.0Point of Sale (POS)

See All

[Bravo Store Systems](https://www.softwareadvice.com/pawn-shop/bravo-store-systems-pos-profile/)

Bravo Store Systems empowers small businesses innovative point of sale solutions. Bravo is the leading provider of an all in o...[Read more about Bravo Store Systems](https://www.softwareadvice.com/pawn-shop/bravo-store-systems-pos-profile/)

**4.6**

([38 reviews](https://www.softwareadvice.com/pawn-shop/bravo-store-systems-pos-profile/reviews/))

**9**

recommendations

Free trial

Free version

Integrations

Integrations

eyeson

+0 more

+0 more

+0 more

Bravo Store Systems's Best Rated Features

5.0Sales Reports

See All

Bravo Store Systems's Worst Rated Features

Commission Management

See All

[IT Retail](https://www.softwareadvice.com/retail/next-profile/)

IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key...[Read more about IT Retail](https://www.softwareadvice.com/retail/next-profile/)

**4.6**

([22 reviews](https://www.softwareadvice.com/retail/next-profile/reviews/))

**7**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

QuickBooks Online Advanced

+1 more

+0 more

+0 more

IT Retail's Best Rated Features

5.0Third-Party Integrations

See All

IT Retail's Worst Rated Features

1.0Retail Inventory Management

See All

[Spruce](https://www.softwareadvice.com/product/384566-Spruce/)

Spruce software provides advanced point-of-sale and business management solutions for lumberyards, hardware stores, and building...[Read more about Spruce](https://www.softwareadvice.com/product/384566-Spruce/)

**3.3**

([33 reviews](https://www.softwareadvice.com/product/384566-Spruce/reviews/))

**7**

recommendations

Free trial

Free version

Spruce's Best Rated Features

5.0Document Storage

See All

Spruce's Worst Rated Features

Alerts/Notifications

See All

[Phorest](https://www.softwareadvice.com/salon/phorest-profile/)

Phorest is a salon, spa and clinic management software built for growth-focused premium businesses. Designed for premium hair ...[Read more about Phorest](https://www.softwareadvice.com/salon/phorest-profile/)

**4.8**

([431 reviews](https://www.softwareadvice.com/salon/phorest-profile/reviews/))

**6**

recommendations

Free trial

Free version

Integrations

Integrations

Instagram

+0 more

+0 more

+0 more

Phorest's Best Rated Features

5.0Client Management

See All

Phorest's Worst Rated Features

Generative AI

See All

[ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)

ZENOTI is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business featu...[Read more about ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)

**4.4**

([1263 reviews](https://www.softwareadvice.com/retail/zenoti-profile/reviews/))

**6**

recommendations

Free trial

Free version

Integrations

Integrations

Stripe

Xero

+7 more

+6 more

+5 more

ZENOTI's Best Rated Features

5.0Credit Card Management

See All

ZENOTI's Worst Rated Features

1.0Event Management

See All

[Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/)

Boulevard provides the only client experience platform purpose-built for appointment-based, self-care businesses. The easy-to-us...[Read more about Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/)

**4.6**

([367 reviews](https://www.softwareadvice.com/retail/boulevard-profile/reviews/))

**5**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

NetSuite

+4 more

+3 more

+2 more

Boulevard's Best Rated Features

5.0HIPAA Compliant

See All

Boulevard's Worst Rated Features

Customizable Forms

See All

1

[2](https://www.softwareadvice.com/retail/small-business-pos-comparison/?page=2)[3](https://www.softwareadvice.com/retail/small-business-pos-comparison/?page=3)[4](https://www.softwareadvice.com/retail/small-business-pos-comparison/?page=4)[5](https://www.softwareadvice.com/retail/small-business-pos-comparison/?page=5)

...

[15](https://www.softwareadvice.com/retail/small-business-pos-comparison/?page=15)

## Popular Comparisons

[

Stripe vs PayPal

](https://www.softwareadvice.com/compare/49509-Stripe/vs/104664-paypal/)[

Odoo vs Shopify

](https://www.softwareadvice.com/crm/odoo-profile/vs/shopify/)[

Vagaro vs Acuity Scheduling

](https://www.softwareadvice.com/medical/acuity-profile/vs/vagaro/)[

Epos Now vs Square Point of Sale

](https://www.softwareadvice.com/retail/epos-now-profile/vs/square-point-of-sale/)[

Fishbowl vs NetSuite

](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/vs/netsuite-financials-accounting-software/)[

Mindbody vs Fresha

](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/shedul/)[

AestheticsPro vs ZENOTI

](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/zenoti/)

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Over the past decade, technology has brought disruption in customer expectations, as can be seen in the following statistics:

-   [Sixty-five percent](https://www.forbes.com/sites/richardkestenbaum/2018/01/28/this-is-what-the-retail-industry-is-talking-about-now/#4155a5307680) of the customers prefer to purchase products from businesses that know their purchase history and therefore provide better product recommendations.
    
-   [Eighty-one percent](http://retailmenot.mediaroom.com/2018-04-25-RetailMeNot-Survey-Deals-and-Promotional-Offers-Drive-Incremental-Purchases-Online-Especially-Among-Millennial-Buyers) of customers expect businesses to provide them with relevant offers and discounts.
    

Today's complex customer expectations can only be met with the right technology. For this reason, small businesses need to invest in the point-of-sale (POS) software that best helps them:

-   Record customer transactions and purchase history
    
-   Recommend products based on the customers' purchase preferences
    
-   Support payment methods such as online and credit card
    
-   Offer discounts to customers based on sales trends and purchase history
    

**To meet the expectations of today's customers, small businesses must invest in point-of-sale (POS) tools that help them analyze customer transactions and provide discounts and recommendations accordingly.**

To give you an understanding of small business POS market, we've created this guide that includes necessary information related to the purchase of a POS solution.

Here's what we'll cover:

[What Is Small Business POS Software?](#WhatIsSmallBusinessPOSSoftware)

[Common Features of Small Business POS Software](#CommonFeaturesofSmallBusinessPOSSoftware)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Popular Small Business POS System Comparisons](#PopularSmallBusinessPOSSystemComparisons)

[Market Trends to Understand](#MarketTrendstoUnderstand)

## What Is Small Business POS Software?

Small business POS software is a retail management solution that helps small retailers and other businesses manage their point of sale (POS) operations, including customer records, inventory, purchases and other transactions.

This type of software assists store operators in creating product entries, calculating total costs and taxes, creating bills and accepting payments.

POS software also integrates with useful retail hardware such as terminals, barcode scanners, card readers and iPads and other tablets.

There are four main types of POS solutions on the market:

-   **Tablet POS:** A cloud-based application that helps you manage transactions from a tablet device.
    
-   [Mobile POS](https://www.softwareadvice.com/retail/mpos-comparison/)**:** Delivered through a mobile application, mobile POS helps manage retail transactions using smartphone devices.
    
-   **Terminal POS:** Helps you manage transactions from a check-out counter. These can be delivered either as cloud-based or as on-premise systems.
    
-   [Online POS](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/)**:** This software is delivered via the cloud and can be accessed from a web browser by signing into the POS account.
    

## Common Features of Small Business POS Software

Before you make a final purchase decision, you'll need an understanding of the features included in a POS solution. In this section, we're describing the most common POS software features to look for.

**Order management**

Track and manage customer orders across all your business locations. Define stock keeping unit (SKU) codes and receive automatic prompts to reorder when inventory levels go below the set minimum.

**Inventory management**

Receive real-time reports on inventory levels. Transactions are synced in real time as soon as an in-store or online sale is made.

**Customer management**

Manage the customer registration process and add customer data to the database at the point of purchase. Marketers and business owners can use this information to create [upselling and cross-selling campaigns](https://smallbusiness.chron.com/upselling-cross-selling-23812.html).

**Shift management**

Schedule available staff and log their attendance and work hours. This functionality also allows managers to track employee clock-in/out times, leave and shift-swap requests.

**Reporting**

Generate real-time reports on sales, employee performance and inventory levels.

**Payment management**

Integrate with card readers and other payment devices to support multiple modes such as cash, credit cards and debit cards. POS software also generates invoices and sends email receipts to customers once a transaction is complete.

_Sales log in_ Square POS _(_Source_)_

## What Type of Buyer Are You?

In this section, we've classified small retail businesses into three categories, each having different characteristics and unique POS software needs:

**Single store business.** Due to limited resources and staff, single-location business owners have to manage a number of business functions on their own. They must schedule employees, prepare sales reports, track inventory, manage payroll and calculate business taxes.

For this reason, if you operate a single-location store, you should invest in a POS solution that helps you automate operational tasks. Look for a product that includes inventory tracking, reporting and employee scheduling functionalities, as well as the ability to integrate with your accounting platform.

**Multilocation chain.** If you operate your business across multiple locations, managing inventory is a big challenge because you have to track sales, profits and purchases across each of these locations.

For this reason, POS software buyers that operate more than one store should invest in a product that specifically offers multilocation support. These products enable users to manage purchases across each business location, monitor inventory levels in real time and track sales and profits across all the locations.

**Combined brick-and-mortar and online business.** Businesses that sell their products both in store and online have significantly different needs compared to businesses that sell exclusively from physical stores. They have to manage their website, product listings on marketplaces (such as Amazon and eBay), online orders and online payments. They must also track in-store inventory in tandem with online orders.

For this reason, if you run a retail business that sells products online, you need to invest in a POS solution that offers e-commerce integration and website management functionality. You should also look for marketplace integrations such as Amazon.com and eBay that help you manage product listings and sales on these channels.

## Popular Small Business POS System Comparisons

-   ShopKeep vs Lightspeed Retail
    
-   Epos Now vs ShopKeep
    
-   [Revel Systems vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/revel/)
    
-   Cin7 vs Square POS
    
-   Odoo POS vs Talech Register
    

## Market Trends to Understand

**Artificial intelligence (AI) to power product recommendations in the future.** "Product recommendations" is one of the [most important parameters that today's customers value](https://www.forbes.com/sites/richardkestenbaum/2018/01/28/this-is-what-the-retail-industry-is-talking-about-now/#4155a5307680). In response, small businesses [have started exploring AI technology](https://martechtoday.com/three-ai-marketing-trends-for-brick-and-mortar-retailers-214917) to provide better and more relevant recommendations. An AI-powered recommendation engine processes a number of factors such as purchase history, retail trends and season to provide the most appropriate product recommendations. We expect to see an increase in adoption of AI-powered recommendation engines by 2020.

**Digital receipts to replace paper invoices.** The relevance of paper receipts is diminishing rapidly: [Nine out of 10 paper receipts](https://hackernoon.com/digital-receipts-in-retail-b415fbdfde3f) generated today end up getting scrapped. This trend is driving the [rapid adoption of digital receipts in retail businesses](https://www.business.com/articles/digital-receipts-retail-marketing/). As digital receipts completely replace paper-based receipts, we expect digital receipts to become a core feature in all small business POS solutions by 2021.

**IoT will completely disrupt customer expectations.** With the [proliferation of smart devices](https://www.gartner.com/en/newsroom/press-releases/2017-02-07-gartner-says-8-billion-connected-things-will-be-in-use-in-2017-up-31-percent-from-2016), IoT is already disrupting customers' purchase preferences. For instance, using IoT-based products such as [Amazon Dash](https://www.amazon.com/b?ref_=ODS_DB_surl&node=10667898011&lo=amazon-devices), consumers can place orders on Amazon.com using voice commands. Retailers have also started leveraging IoT devices to offer [personalized discounts](http://mokriya.com/blog/how-the-retail-industry-can-benefit-from-the-internet-of-things/) to customers based on the section of the store they're in. With these developments and the increasing adoption of smart devices, we can expect this trend to disrupt the retail industry significantly by 2023.

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