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Epos Now

Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems ...Read more about Epos Now

3.2 (375 reviews)

36 recommendations

JewelMate Enterprise Retail

JewelMate JM20 Software redefines jewelry business management by putting comprehensive control at your fingertips. Designed to cater to the unique needs of the jewelry industry, this robust platform offers an array of customizable...Read more about JewelMate Enterprise Retail

4.6 (20 reviews)

7 recommendations

Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS mar...Read more about Square Point of Sale

Lightspeed Retail

Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution offers retailers tools including inventory man...Read more about Lightspeed Retail

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Gofrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-pr...Read more about GoFrugal


RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses. The software is highly customizable to each particular...Read more about RepairDesk

QuickBooks Point of Sale

QuickBooks Point of Sale is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management ...Read more about QuickBooks Point of Sale


RepairShopr is designed to help businesses manage ticketing, invoicing, point of sale (POS), CRM and marketing operations. It is designed for computer repair shops, plumbing businesses, auto repair, watch repair, HVAC service and ...Read more about RepairShopr

Heartland Retail

Heartland Retail, formerly Springboard Retail, is a web-based retail solution designed for multi-channel and multi-store retailers. Heartland's point of sale system is fully accessible through any modern web browser on any de...Read more about Heartland Retail


Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. Wooqer’s security and quality frameworks are its building blocks a...Read more about Wooqer


Simplify your day-to-day work with comprehensive management tools for the modern art gallery. ArtCloud's comprehensive gallery management software provides the only complete solution for art galleries, artists, and the design ind...Read more about ArtCloud


WJewel Jewelry Store Management Software is a complete jewelry retail store management platform that streamlines and organizes retail store processes from purchasing to point-of-sale. It provides a fully-featured POS system that c...Read more about wJewel


Revetize is a cloud-based business marketing solution that helps organizations streamline processes related to lead generation, reputation management and customer interactions. It allows users to collect and view reviews or feedba...Read more about Revetize

ACE Retail POS

ACE Retail is a point-of-sale solution that is deployed on-premise. Key features include retail and wholesale sales, inventory and purchasing, customer management, loyalty programs, reporting and invoicing. The system’s retail m...Read more about ACE Retail POS


Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sa...Read more about Smartwerks


Orderry is a cloud-based inventory management application suitable for small to midsize businesses specializing in repair and maintenance services. Features include ticket tracking, inventory tracking tools, telephony services and...Read more about Orderry


Valigara is a tailor-made online jewelry eCommerce management platform for retailers and manufacturers. It offers users a single centralized platform to manage all facets of a jewelry business. The product information management (...Read more about Valigara


Magestore POS is specifically designed for retailers who use the Magento platform. It syncs data in real-time, so you receive an up-to-the-minute view of your business’ performance across all sales channels. Magestore POS leads to...Read more about Magestore


The most trusted software for repair shops, RepairQ is an end-to-end, cloud-based retail management software. Attract business online, streamline check-ins, manage repair tickets, sell anything, and track customer history in one c...Read more about RepairQ


Eposbuddy offers electronic point of sale (EPoS) solution for a diverse range of businesses, spanning from quaint local enterprises to expansive franchises. The mission is to enhance the business's effectiveness, optimize its proc...Read more about eposbuddy

Buyers Guide

Last Updated: March 16, 2023

With hundreds of software options on the market, selecting the right one for your specialty-specific retail shop can be a difficult task. Point-of-sale (POS) solutions help retailers reduce the number of manual tasks and use their spare time to do important things, such as analyzing business performance and retaining customers with strategic marketing strategies.

To help, we’ve created this buyer’s guide to help you choose the right POS software for your jewelry store.

Here’s what we’ll cover:

What Is Jewelry Store POS & Inventory Software?

Common Features of Jewelry Store POS & Inventory Software

What Type of Buyer Are You?

Market Trends to Understand

What Is Jewelry Store POS & Inventory Software?

Jewelry store owners have several unique requirements when evaluating retail software. For example, jewelers typically have a large, diverse inventory with a high value-to-size ratio, which makes robust inventory tracking functionality critical in these systems. In addition, the high value of jewelry can sometimes trigger the need to file IRS Form 8300, which some systems can generate. Finally, jewelers rely on strong customer rapport for repeat, high-value sales, thus increasing the importance of the customer relationship management (CRM) functionality embedded in these systems.

This guide covers how jewelry-specific POS software can help you run your store more efficiently and address the above issues. Below, we discuss the eight important features in these systems, and why you might select these specific solutions over general POS systems.

Common Features of Jewelry Store POS & Inventory Software

Jewelry store owners should look for the following functionality to meet their unique requirements:




Inventory management and imaging

Most POS systems offer an inventory management feature that automates supply levels and deducts inventory as sales are completed. Since it can be difficult to distinguish different jewelry pieces by description alone, jewelry shop software should also include pictures of items.

Customer relationship management (CRM)

To nurture customer relationships, the system needs to track important dates and family members to send reminders for purchases (e.g., on birthdays and anniversaries). Some retail systems also integrate with social media platforms to keep in closer touch with customers.

Service/repair tickets

Repairs and alterations are an important part of customer history. Inventory programs for jewelry sales must track repairs and update the customer history with changes in sizes if pieces are altered.

Messaging integration

Jewelry store programs should transmit customer alerts for special orders received, repairs completed and special date reminders. Ideally, the customer should be able to opt in for email, text messages or automated calls.

Appraisal tracking

After an appraisal is completed, the system needs to store it, tagged to both the customer and the individual piece.

Precious metal and stone pricing

Precious metal and stone prices affect inventory value and item pricing. The systems should automatically download current pricing, and optionally apply it to all of the inventory or selected items.

Compliance and tax reporting

The system should generate reports required by the Anti-Money Laundering (AML) provisions of the Patriot Act when purchases of “covered goods” of $50,000 or more are made in a single year. In addition, if a customer pays for merchandise with over $10,000 in cash, the system should flag the transaction and generate information for IRS Form 8300.

Anonymous sales

Most customers want detailed information kept on their transactions in case future issues arise. However, certain customers may want to make anonymous purchases and jewelry shop software should support this.

What Type of Buyer Are You?

Jewelry software may be a good fit for you if any of these situations apply:

You are currently using pen and paper to track inventory and sales. In this case, jewelry POS software can increase your productivity, ensure your inventory is always up to date, help you keep in touch with your customers and simplify compliance and tax reporting.

You are using a system that is not specifically intended for jewelers. Although other retail systems may meet some of your needs, jewelry-specific retail software offers capabilities that will make your life easier—such as the ability to integrate updated precious metal and stone pricing, automate compliance and tax reporting and track appraisals, repairs and alterations.

You are expanding to multiple store locations, or online. While on-premise jewelry store management system works well for stores with a single location, web-based jewelry store software—also called cloud-based, or software-as-a-service (SaaS)—makes it easier to expand to multiple locations or to begin selling through an online storefront.

Market Trends to Understand

Vendors are offering new functionalities as the jewelry store POS and inventory software market constantly evolves. Jewelers need advanced functionalities to engage clients and drive sales. Currently, several market trends impact this market. The primary among those trends include the following:

  • Volume of online sales. As the margins of brick-and-mortar stores are reducing, web platforms offer a cost-effective way of driving sales and increasing profits. Advanced online platforms enable real-time inventory tracking and electronic payments. In addition, they can provide product and accessory recommendations that help upsell jewelry to clients.

  • Advanced business intelligence (BI) capabilities. These tools help jewelers review business performance in real time. Insights from the generated reports help jewelers make fact-based decisions and streamline their operations. Jewelers can review interactive dashboards to identify best-selling and low-performing products; this functionality also helps in maintaining optimal stock levels.

  • Greater adoption of mobile POS. Jewelers that take part in events and tradeshows prefer wireless POS to manage sales operations from remote locations. Jewelers are looking for mobile POS capabilities in retail software due to the increased use of tablets and smartphones in retail operations. Advanced systems also enable credit card payments from remote locations, which results in improved customer satisfaction levels.

  • Impact of social media promotion strategies. These platforms have opened new ways for communicating with current and prospective customers in a cost-effective manner. Social media platforms, such as Facebook, LinkedIn and Twitter, provide advanced filters to categorize customers into niche segments and reach out to them in a targeted way. Jewelers can use social media marketing to run promotional campaigns offering discounts to retain their existing clients.