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With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite

4.2 (1530 reviews)

16 recommendations

Epicor for Retail

Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locati...Read more about Epicor for Retail

4.0 (5 reviews)

9 recommendations


AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and ...Read more about AIM

4.1 (200 reviews)

7 recommendations

Paladin Point of Sale and Inventory Management

For over 40 years, Paladin Data Corp. has been helping independent retail businesses run better. Paladin point of sale (POS) and inventory management software automates time-consuming inventory chores and provides business owners ...Read more about Paladin Point of Sale and Inventory Management

4.6 (21 reviews)

7 recommendations

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Windward System Five

Windward Software's Windward System Five helps small to midsize businesses manage their operations by providing an integrated point of sale and accounting solution with real-time inventory management. Windward System Five is ...Read more about Windward System Five

3.8 (189 reviews)

3 recommendations

iVend Retail

iVend Retail by CitiXsys is an integrated POS software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes c...Read more about iVend Retail

3.9 (15 reviews)

3 recommendations

MyPOS Connect

Designed for independent and enterprise retailers, MyPOS Connect is a SOC2 compliant, cloud-hybrid POS solution that allows businesses to create a POS experience for any retail business function and optimize customer engagement, s...Read more about MyPOS Connect

4.5 (41 reviews)

2 recommendations

LS Retail

LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS), stor...Read more about LS Retail

4.3 (125 reviews)

1 recommendations

Rapid Gun Systems

RAPID Gun Systems is an on-premise and accessible through cloud Point-of-Sale solution for gun stores. It caters to firearm retailers and helps them manage compliance and gun store management process. It is suitable for both new a...Read more about Rapid Gun Systems

4.5 (26 reviews)

1 recommendations


PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. P...Read more about PayPal

Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS mar...Read more about Square Point of Sale

PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process tr...Read more about PayPal Zettle


Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

Google Pay

Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-en...Read more about Google Pay

Cin7 Omni

Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2...Read more about Cin7 Omni


Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardwar...Read more about Clover


Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a r...Read more about Route4Me

PHP Point of Sale

PHP POS is a hybrid point of sale (POS) solution that helps small and startup retail businesses across various industries to manage their day to day business operations, interact with customers and process financial transactions. ...Read more about PHP Point of Sale

Samsung Pay

Samsung Pay is mobile payment and digital wallet service for Samsung devices that allows users to make payments at retail stores. Samsung Pay uses either MST (Magnetic Secure Transmission) or NFC (Near Field Communication) to comm...Read more about Samsung Pay


Gofrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-pr...Read more about GoFrugal

Buyers Guide

Last Updated: March 16, 2023

The ultimate issue for a gun shop owner is security; the penultimate issue is compliance. Gun shops are heavily regulated at the federal, state and local levels, and costs for noncompliance are high. Much of the inventory has serial numbers which must be tracked under penalty of law.

We’ve created this guide to help gun shop owners understand the gun retail software market. You can use this guide to learn about different product features and benefits and then make an informed purchase decision.

Below are the topics we'll cover in this guide:

What Is Gun and Tactical Shop Software?

Common Features of Gun and Tactical Shop Software

Expected Benefits of Gun and Tactical Shop Software

What Is Gun and Tactical Shop Software?

Gun and tactical gear shop software helps businesses manage their day-to-day operations. Business functions include point of sale (POS) transactions, customer relationship management (CRM) and inventory management. In addition, gun shop owners must carefully track which items are ordered, received into inventory and sold. They are required to document and report lost, stolen and destroyed firearms. Customers are subject to background checks, which must also be documented. The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) has specific requirements for gun shop software, which include having a compliant backup system.

The other components: an accounting system, accounts receivable, accounts payable, general ledger and payroll, are more or less standard. However, it is very important that gun shops maintain accurate records on their vendors and purchases.

Common Features of Gun and Tactical Shop Software

While evaluating systems, gun and tactical gear shop owners should consider the following functions to meet their unique requirements:

Federal Firearms Transaction Record (ATF 4473)

ATF Form 4473 must be completed when a firearm is sold over the counter or through the mail. The system should collect the information about the customer and provide the necessary form with an option to file it electronically.

National Instant Criminal Background Check System (NICS)

The system should support running NICS checks through the appropriate state point of contact (POC) or through the FBI in states without a POC.

National Firearms Act (NFA) forms

The system should track which inventory items are subject to NFA reporting. For those items, it should complete the correct NFA forms when title is transferred.

ID scanning

The system should scan and retain ID information for customers. The POS should scan IDs and verify that the format of the ID is correct. It is impractical to validate the IDs against government databases.

ATF-compliant serial number tracking

Since 2008, the ATF allows the “bound book” list of firearm serial numbers to be maintained electronically. The system should maintain an ATF-compliant serial number list.

Lost or stolen firearm form

The system must handle lost or stolen firearms. The inventory value must be decreased. The system must also complete the correct notification forms and update the electronic bound book.

Destroyed firearm form

Similarly, the system must handle destroyed firearms. The inventory value must be decreased. The system must also complete the correct notification forms and update the electronic bound book.

Work orders

Many gun shops offer special services. Examples include repairs, bluing and engraving. The system needs to track the work orders, post deposits and notify the customer when the work is complete.

Special orders

The system should handle special orders. It should track deposits, integrate with order entry to place orders and notify the customer when the order is received.

Security camera interface

The POS system should integrate with the security camera system. A link to the video of each transaction should be stored with the transaction in the POS.

State and local forms

Compliance regulations vary from state to state and sometimes even within a state. The system must prepare all state and local forms as required.

Integrated backup system

The ATF has requirements for gun shop software. One is that the software must include an integrated backup system. Advanced systems will have a copy on premise and an additional copy stored in the cloud.

Ammunition database

Firearms have different options for ammunition. Some ammunition is more strictly regulated than others. The system should provide a list of options on hand and available for special order while enforcing policy and legal requirements.

Tax calculations

Some firearms are taxed differently than others. The system should correctly calculate the taxes and prepare tax filing information as required.

Expected Benefits of Gun and Tactical Shop Software

Operating a gun shop is not easy, as there are many regulations and requirements that must be fulfilled. A retail POS software system helps users manage the documentation work for a gun and firearms retail business.

Below are some of the benefits of using POS software in a gun and tactical gear shop:

  • ATF compliance management. On April 29, 2016, the ATF released the ATF 2016-1 compliance norms. Under the new regulations, gun and tactical gear retailers need to record both manufacturer and importer information while making any transaction. Since this is a regulatory requirement, many vendors have started offering ATF compliance management in their solutions. With this functionality, users can autofill some fields in their ATF form, thereby making the process easier for owners and customers.

  • Repair and service requests. There are many challenges in providing repair and support services in the gun retail business. Users must create service requests, track resources and manage the complete invoicing. POS software helps users record customer repair requests, assign them to resources and then delegate them to people. POS software also allows users to create purchase orders for spare parts that are needed for repairs.

  • Inventory management. Managing inventory is always a hassle—ask any business. Since there are concerns around safety with guns and tactical gear, discrepancies can lead to legal troubles. So, it’s essential for gun shop retailers to have a system in place that accurately tracks their inventory.

    POS software allows users to track the status of their inventory in real time, from dispatch to the point of sale. Some products on the market allow users to create purchase orders based on stock levels and demand of products.