Aveni Detect 2026: Benefits, Features & Pricing

Aveni Detect is a quality assurance and compliance platform designed for regulated financial services. It automates the review of customer calls and documents so teams can identify and act on the highest-risk cases. The platform applies financial services–specific natural language processing to analyze every interaction, replacing random sampling with complete coverage.

Aveni Detect supports mid-sized to large financial services firms with established QA or compliance functions. Common users include heads of QA or Compliance who require consistent oversight and accurate reporting, chief risk officers and consumer duty champions who need to meet regulatory obligations and operations and training managers focused on performance improvement. Current clients include UK banks, wealth managers, mortgage and protection providers, and debt recovery specialists.

Aveni Detect reviews all calls and documents to detect conduct risks, customer vulnerability, complaints and process failures. It prioritizes cases for human review using risk scoring, reducing the time spent on low-value assessments, automates document checks for accuracy and completeness and surfaces coaching opportunities by id...