All CRM Analytics Reviews
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CRM Analytics Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.1
Value for money
4.2
Functionality
4.2
Pros
"We are using Salesforce CRM analytics for our merchants to easily track their requests, complaints and services related issues, easily to access there previous records through his case id, easy to use after integration with our knowledge base"
"Additionally, its analytics features are never lacking. Although its features and services are highly customizable, it would be a great addition if the interface could also be customized to some extent."
"CRM Analytics was a great tool to keep me organized and informed."
Cons
"CRM Analytics is expensive for small and medium enterprises."
"Lacks Visualization tools found in other top products"
"It has not be very adaptable for our specific needs as a database for our veterinary patients and clients."
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