All DaySmart Spa Reviews
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DaySmart Spa Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.1
Value for money
4
Functionality
3.8
Pros
"The interface is easy to understand and texting and app features take it over the top."
"I like the pricing for multiple units in the office and the expandability for additional locations."
"For the most part, DaySmart Spa is simplistic to use and pretty user-friendly. "
Cons
"The remote access licences are a hefty monthly expense depending on the number of employees.- The cloud software lacks some of the features of the desktop software, including custom reports.- The desktop software is only available on Windows, although there are instructions for running it on a virtual machine in Mac OS."
"You cannot re-open a closed ticket, sometimes the staff will accidentally close the wrong ticket when rescheduling a client."
"Several poor customer service they do not return calls or answer them promptly"
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