All DaySmart Spa Reviews
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DaySmart Spa Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.1
Value for money
4
Functionality
3.8
Pros
"It’s easy to schedule and it has an app for the phone. "
"I never have to worry and my clients never have an issue booking."
"Easy to manage and great support when needed."
Cons
"The remote access licences are a hefty monthly expense depending on the number of employees.- The cloud software lacks some of the features of the desktop software, including custom reports.- The desktop software is only available on Windows, although there are instructions for running it on a virtual machine in Mac OS."
"You cannot re-open a closed ticket, sometimes the staff will accidentally close the wrong ticket when rescheduling a client."
"Several poor customer service they do not return calls or answer them promptly"
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