All Microsoft 365 Reviews
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Microsoft 365 Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.3
Value for money
4.3
Functionality
4.6
Pros
"Microsoft support through admin center is 10/10, and they quickly provide reply and are eager to jump on a call to resolve an issue if possible (and issues do occur sometimes when you’re a Mac app user of Word, Excel… especially when working on big files or changing organizations when collaborating with externals)."
"Standout products include Outlook for email management and Sharepoint/Onedrive which allows all company doucments to be stored in the cloud and get rid of unnecessary on prem hardware."
"It can work from anywhere with real-time collaboration and automatic saving and include Word, Excel, PowerPoint, Outlook, Teams, and OneDrive—all integrated for seamless workflow."
Cons
"I have a spreadsheet shared on the drive which has many graphs, and they do not perform well for synchronization with sheets."
"First, it isn't at all user friendly, nor clear, and the customer services is terrible which I'm being nice to use the word "terrible" and not the words I really want to use for their poor, unprofessional, unknowledgeable, poorly trained customer service department; left alone it's under-developed non-user-friendly software; referring to Microsoft so-called authenticator app that works when it wants to. Although I've repeatedly told their software I didn't have access to my Authenticator therefore to send me the code another way, their system still sent me instructions to enter a code using the authenticator app, even though I'd just told it I didn't have access to the stupid app."
"Occasional syncing issues with OneDrive and the need for frequent updates can disrupt workflows."
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