All Storable Edge Reviews
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Storable Edge Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.5
Value for money
4.3
Functionality
4.2
Pros
"I love my Dash that allows me to see all the general info of my business at a glance, such as number of tenants, occupancy, past due tenants, and current activity of the business."
"It has made it much easier to keep track of delinquent tenants and the amount of automated reminders has increased the amount of our tenants who keep up with their bills."
"I love the fact it is truly web-based and can be sued on any device anywhere, and that we can access multiple properties quickly and easily form one interface and also see an overview of all facilities in our management portal."
Cons
"Just to create a simple template is way more complicated than the software we used to have. If you have a question, get ready to contact a helpless customer support team that does know anything, you can tell they are reading you instructions on something that they don't even know how to resolve, we have to ask with a manager after spending time with the "first tier" just because they don't seem to understand the importance of solving an issue for a customer."
"They have NO billing customer support team, if you have a billing question, just call, leave a voicemail and wait days for them to reach out to you via email, they don't even return the call, they'll just send you an email acknowledging your request, but they are not help at all."
"Creating templates is over complicated, support is under educated and sound like they are reading off a script, no person to person training or support before launch day, on launch day our point person didn't even get my team their log ins, we got our log in from the website developer"
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