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Tellus Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
4.5
Value for money
4.7
Functionality
4.2
Pros
"Customer representatives actually reply and take action on any concerns or problems which may arise and they seem to always be looking for and implementing improvements. "
"The accessibility and responsiveness of customer service agents are impressive."
"The new UI is better but navigation units, leases, and editing thing when things have gone wrong is not intuitive. But once things are setup, it's pretty painless. "
Cons
"Customer support was slow, often unhelpful, and only available through their app (no phone or email contact available)."
"The rent deposits take longer than I would like. If the money was deposited faster, this app would be perfect."
"The software is often buggy and doing the basic tasks needs us to reach out to customer service"
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