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5
4
3
2
1
Ease-of-use
4.4
Customer Support
4.1
Value for money
4.3
Functionality
4.3
"I like the ability to centralize workflows and automate recurring tasks, which helps standardize processes across associations and gives teams a shared operational view."
"The amount of data that the system holds for both our owners and our staff is useful and available even when our office is closed."
"While we enjoy almost everything about Vantaca as its assisted us with tremendously with reviewing our SOP's, weeding out our teammates who did not want to grow, some of the Global Settings do not apply to all Associations."
"A frequent complaint is the poor quality and slowness of customer support, including long response times and a lack of phone support, requiring tickets for all issues."
"Both service providers and homeowners have mentioned that the system isn’t very intuitive, and that it can be difficult to locate older messages or view the full context for action items."
"We can email all them at once, but on ALL client ends, they always think that other individuals that were included on the original email chain have been dropped off. Like it appears were are emailing just one person and that the message isn't being sent to everyone when it actually is."
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