All BOSS811 Reviews
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BOSS811 Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.8
Functionality
4.7
Pros
"The guys who locate our pipelines really appreciate the features and interface (using primarily cellphones) with this software."
"Customer service is also excellent, the team at Boss 811 got back to us very quickly when we needed to update some routing rules for incoming tickets."
"BOSS 811 also makes it easy to create routing rules when tickets come in."
Cons
"I don't like how the mobile app does not have a dashboard like it does on the browser version. When exporting dates, times are included in the cell."
"In a word, OUTSTANDING! When Miss Dig changed web platforms, our old ticket management software would not and could not keep up to deliver tickets in a timely fashion."
"More customization of the reporting would be helpful but its not needed."
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