All SecureLink Reviews
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SecureLink Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
4.1
Value for money
4.1
Functionality
4.1
Pros
"SecureLink provides us to identify the real-time working scenarios in the client domain, which helps in understanding the exact issue and provide the fix very quickly. and security and all are well managed."
"Our HIPAA risk assessments and audits are more straight forward as we have detailed audit trails on every external connection through SecureLink while enforcing individual users accounts and two-factor authentication for every session. "
"Our small IT team is able to meet the needs of our vendors and external staff in much less time and with fewer maintenance tasks with SecureLink when compared to traditional VPN. "
Cons
"I use multiple instances of this daily and always have issues connecting using the remote access feature. As another reviewer described, the authentication fails multiple times until it suddenly works."
"I've reached out to support and they are professional, but the problems don't get resolved. Since I use many instances of this software, I've concluded it's not an issue with user configuration of the application, but rather the application itself."
"I use many remote access tools and VPNs on a daily bases and this is the worst one I've experienced by far."
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