All Crisp Reviews
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Crisp Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.5
Functionality
4.4
Pros
"The ability to swiftly report issues and provide feedback demonstrates a customer-centric approach and contributes to an enhanced user journey within the Crisp ecosystem."
"I was trying to build an onboard customer survey plugin and setting up crisp was easy and hassle-free, I saw some examples online on the crisp page which I improved on it to build my plugin"
"Flexible customer support for long-term customers, easy frontend UI, integration with Trello, live translate"
Cons
"I wish they'd focus a bit more on refining the user experience, at the moment it feels a bit too much like a product developed by developers to other devs or power users."
"There is no option to mark conversations as unread. Because of this, the support line sometimes misses requests"
"The dashboard can become a bit unwieldy with many conversations, but that's also because we don't spend an adequate amount of time on it."
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