Loox 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Loox

4.9

(16)

Pricing

Starting at $10.00 per month

About Loox

Loox is an app for gathering customer reviews with photos and videos that allows brands of all sizes to display multiple types of content from their happy customers.

Loox helps more than 100,000 Shopify & Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and boost sales with Loox.

Loox is a partner & agency-friendly review app, with dedicated plans for select partners.

Loox Screenshots

Loox Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

usage based, per month

No plan information available

Loox Features

Popular features found in Review Management
Campaign Management
Response Management
Review Notification
Social Sharing
More features of Loox
Activity Dashboard
Activity Tracking
Alerts/Notifications
Customer Experience Management
Customizable Branding
Dashboard
Data Import/Export
Email Management
Email Reminders
Engagement Tracking
Feedback Management
Monitoring
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Reminders
Reporting & Statistics
Review Badge Management
Review Monitoring
Review Request
Review Sharing
Search/Filter
SMS Messaging
Social Media Integration
Social Promotion
Third-Party Integrations
Website Integration
Widgets

Loox Integrations

Google Ads

LoyaltyLion

Shopify

Omnisend

Klaviyo

Shopify Plus

Loox User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.3

Customer support

4.9

Functionality

4.7

Justin A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2023

Loox is a solid all arounder

overall I think it was a great platform, it just did not exactly fit what I was looking for so I did prefer other options. I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the features I like the most about loox was how well integrated it was, although now I think it has taken a little bit of a backseat to some of the other review platforms out there in that regard

Cons:

My least liked thing about loox is that If you have previous reviews it wasn't as easy to change over to this software as it was with other ones A lot of them are able to go into some sort of generic import template but I didn't find that to be quite as simple with this one as it was with others and in fact I did not even import any of my old reviews

Reasons for choosing Loox

Bigger name and thousands more users

Reasons for switching to Loox

The benefits of the lesser known options didn't live up to what I wanted. Some I estimated existed solely to repel review exporters

Sergio A.

Verified reviewer

Marketing and Advertising

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed March 2022

The Only Social Proof App You Will Ever Need

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to import genuine product reviews with photos for your Shopify store! To help set up social proof on your webstore and improve credibility and trust.

Cons:

They do not offer a free plan, and they do not easily integrate or embed within all themes, especially on the product description page; I was finding it hard to replace Loox's imported reviews within the existing section of my product reviews on the product page.

Reasons for switching to Loox

Judge.me is not beginner-friendly, it did not integrate well with my store, and their customer support is terrible.

Vendor Response

Thanks for the great feedback Sergio! Loox integrates well with almost every theme we've come across, but you're welcome to reach out to our support team and we'll assist with any questions you may still have.

Replied March 2022

Marcus K.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed September 2024

Solid review platform

Good but can be better. Need to make it more customizable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and not too complicated like a lot of other apps.

Cons:

Need more customizations. It’s pretty much made as “one size fits all” which is good enough for most businesses but as you grow, you might want to make it more custom.

Reasons for switching to Loox

Stamped was too expensive and bad at getting photo reviews from.

Vickie C.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Good to use

Very good would recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is excellent they set the whole thing up for me

Cons:

Can't think of anything the whole package is good

Reasons for switching to Loox

Too expensive and not getting enough reviews

Gabriel Stefkov S.

Verified reviewer

Consumer Electronics

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2023

App every store needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having the opportunity to import reviews, mange them, get them on time is crucial. All this increase the liv our clients and their satisfaction!

Cons:

None, everything is great and easy to navigate!

Reasons for switching to Loox

Better interface

Electra H.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Best Review Management Software

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

i love the new feature where a customer can do video reviews. i love that i can choose coupon codes for customers to give reviews i love have easy it was for integration.

Cons:

i actually do not have any cons at this time.

sean w.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

B strong

its been totally fine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, easy for clients to use, i like being able to send emails quickly to clients.

Cons:

expensive, there are other free or cheaper options on the market.

Verified

Reviewer

Retail

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2022

Great App

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a very useful app to work with social proof

Cons:

I would like some more design features to show the reviews on my site

Leny F.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

super impressed!

Fantastic, easy to use software that does what you want it to do and looks good doing it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

THis app helped us build our reviews from zero to over 100. It's an attractive addition to our site and brings so much credibility to our products.

Cons:

nothing yet! So far its been a smooth use.

David C.

Verified reviewer

Fine Art

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Best in class

Ratings Breakdown

Ease of use

Functionality

Pros:

I've tried a few, there's many copycats doing the same, they're the best and implementing new features often, new with video reviews.

Cons:

It is also pretty much the most expensive, you get what you pay for

Showing 1 - 10 of 16 Reviews

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Loox 2026: Benefits, Features & Pricing

Overview

About Loox

Loox Screenshots

Loox Pricing and Plans

Loox Features

Loox Integrations

Loox User Reviews

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