Hey there, I’m Gitanjali Maria, senior content analyst for Software Advice. I’m here to help connect you to useful info about customer relationship management, customer experience, and sales strategies.
I’m inspired by the vision, passion, and energy of startup entrepreneurs. I studied business administration and am experienced in conducting market research studies, surveys, and data analysis.
I live in Gurugram, India. When I’m not researching, you can find me buried in a book or playing sports.
Let’s connect! Feel free to send me a message on Twitter or LinkedIn.
6 Simple Ways To Retain Customers for Your Retail Store
Sep 29, 2020
Wondering how to retain customers in retail? Here are six simple ways to keep your customers happy and increase retention rates for your retail store.
10 Key CRM Functions and How They Help
Jul 2, 2020
Lead management, contact management, marketing, email, and analytics are the top five CRM features that users want. This report lists 10 core CRM functions to look out for.
How to Start a Food Delivery Service in 6 Steps
Jun 26, 2020
Food delivery sales are set to increase due to lockdown restrictions. Learn how to start a food delivery service by following six steps.
What Is Digital Twin Technology, and How Do You Ready Your Business for It?
May 18, 2020
Digital twins are virtual replicas of physical objects that help businesses improve efficiency and reduce costs through simulated testing and analysis of real-time data.