What is the difference between SAP and SAP Business One?

SAP refers to the company that produces SAP Business One and other business software. It is best known for its ERP offerings, which include SAP Business One (for SMBs) and SAP ERP (for larger companies). SAP also produces CRM, supply chain, and HCM (human capital management) software.

What is the function of SAP Business One?

SAP Business One’s main function is to consolidate and streamline business processes, such as accounting, sales, finance, purchasing, and production. For example, if a company has separate apps for accounting, sales, and purchasing, it may choose to use SAP Business One to manage all processes with a single solution.

Is SAP Business One easy to use?

Ease of use is the category in which SAP Business One rates lowest (3.9 out of 5 stars), according to verified user reviews. Some reviewers note that the software lacks a user-friendly interface and requires some time to learn. However, it is designed to be more straightforward than some of SAP’s software for larger businesses.

Is SAP Business One free?

SAP Business One is not free to use. Businesses must purchase a license for the software. The price depends on the number of software users and the modules they utilize.

Updated September 16, 2025 at 12:51 PM

SAP Business One 2026: Benefits, Features & Pricing

Written by Eduardo Garcia

Content Analyst

Edited by Lindsay Page

Editor

Wondering if SAP Business One is right for your organization?

Our Enterprise Resource Planning Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

SAP Business One

4.3

(339)

FrontRunner 2026

Pros:

ERP system
Inventory management

Cons:

High cost
Limited functionality

Pricing

Pricing available upon request

What is SAP Business One:

SAP Business One is an enterprise resource planning (ERP) solution for small to midsize businesses (SMBs). It has features for managing finances, customer relationships, inventory, manufacturing, and other business functions. It also serves as an analytics tool, providing visibility into business data.

Why we like SAP Business One:

SAP Business One earns a solid rating of 4.3 out of 5 stars from verified user reviews. It also made our list of the best ERP software due to its strong functionality in CRM, inventory, and other areas. Users highlight inventory control, CRM capabilities, and financial reporting as the software’s top features.

Who should use SAP Business One:

SAP Business One is specifically designed for SMBs; it offers other ERP software for larger businesses and enterprises. Nearly 60% of reviewers come from organizations with between 11 and 200 employees. The provider touts customers across industries, from agriculture to wholesale.

SAP Business One Screenshots

SAP Business One Overview

SAP Business One is a modular and integrated enterprise resource planning (ERP) solution. This platform integrates financials, CRM, inventory, sales and operations management modules within a single system. SAP Business One automates many business practices to minimize duplicate entries and errors, measure efficiency in service management and manage MRP and inventory, track procurement and manage the sales pipeline. The system’s reporting module offers reports that can be customized, exported into numerous formats and modified with drill-downs and 'what-if' scenario modelin...

SAP Business One Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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SAP Business One Features

Drawn from insights across 339 verified reviews, we've outlined SAP Business One's best and worst rated features and how they stack up against the average rating.

SAP Business One's score

Category average

SAP Business One's Best Rated Features

Scheduling

4.86

3.77 category average

Accounts Receivable

4.50

4.11 category average

Order Entry

4.43

4.14 category average

SAP Business One's Worst Rated Features

Purchasing & Receiving

3.33

3.99 category average

Warehouse Management

3.60

3.87 category average

Order Fulfillment

3.69

4.28 category average

Popular features found in Enterprise Resource Planning
Accounting
Billing & Invoicing
Business Process Automation
CRM
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Task Management
More features of SAP Business One
3PL Management
Access Controls/Permissions
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Automatic Billing
Backorder Management
Bank Reconciliation
Barcoding/RFID
Bills of Material
Budgeting/Forecasting
Campaign Management
Cash Flow Management
Catalog Management
Chart of Accounts
Contact Database
Contact Management
Cost Tracking
Dashboard
Data Security
Data Visualization
Demand Forecasting
Distribution Management
Document Management
EDI
Employee Management
Enterprise Asset Management
ERP integration
Expense Tracking
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
Food Traceability
Forecasting
For Small Businesses
Fund Accounting
General Ledger
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Interaction Tracking
Inventory Auditing
Inventory Control
Inventory Optimization
Inventory Tracking
Invoice Processing
Item Management
Kitting
Lead Generation
Lead Management
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
MES
Mobile Access
Mobile App
Multi-Channel Management
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Tracking
Payment Processing
Payroll Management
Performance Metrics
Point of Sale (POS)
Predictive Analytics
Procurement Management
Product Identification
Production Management
Production Scheduling
Profit/Loss Statement
Project Accounting
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Receipt Management
Receiving
Recurring Orders
Remote Access/Control
Reorder Management
Reporting & Statistics
Requisition Management
Resource Management
Retail Inventory Management
Returns Management
Safety Management
Sales Forecasting
Sales & Operations Planning
Sales Order Management
Scheduling
Search/Filter
Shipping Management
Special Order Management
Spend Management
Status Tracking
Stock Management
Strategic Planning
Supplier Management
Tax Management
Third-Party Integrations
Time & Expense Tracking
Training Management
Transportation Management
Vendor Managed Inventory
Vendor Management
Warehouse Management
Workflow Management

SAP Business One Integrations

Based on 339 verified reviews, we've identified products most frequently integrated with SAP Business One.

Zendesk Suite

Integration rated 4.0 from 4 reviews

Microsoft Excel

Integration rated 4.5 from 4 reviews

Microsoft Outlook

Integration rated 5.0 from 3 reviews

SAP Analytics Cloud

Integration rated 5.0 from 3 reviews

NetSuite

Integration rated 4.0 from 2 reviews

SAP Concur

Integration rated 4.0 from 2 reviews

See all 50 integrations

SAP Business One Key Sentiments

We analyzed 339 verified reviews for SAP Business One to find out what actual users really think.

Most Positive Sentiments

SMB ERP Integration

65% Positive

28% Neutral

7% Negative

Reviewers find SAP Business One to be a comprehensive and user-friendly ERP solution for small and midsize businesses (SMBs). They value its extensive functionalities, scalability, and global recognition as a reliable ERP system. Users also appreciate the software's ability to optimize business processes, improve efficiency, and support growth.

Inventory management

65% Positive

31% Neutral

4% Negative

Users appreciate SAP Business One for its comprehensive inventory management capabilities, including tracking inventory locations, prices, and associated documents. They highlight the platform’s integration of inventory, along with other key business functions like accounting and sales. This helps streamline users’ operations and enhances efficiency.

Reporting

58% Positive

22% Neutral

20% Negative

SAP Business One’s robust reporting capabilities, including customizable features and comprehensive financial reporting, are valuable to users. Reviewers find the standardized reports and customizable dashboards particularly useful for their business needs. However, some reviewers mention difficulties with report navigation and the complexity of customization, which can make generating specific reports more challenging and time-consuming.

Least Positive Sentiments

High costs

22% Positive

30% Neutral

48% Negative

Users express concerns about the high costs associated with implementing, licensing, and maintaining SAP Business One. They mention that smaller companies may find the initial expenditure and overall cost of ownership prohibitive, making it less accessible for businesses with limited budgets. However, reviewers acknowledge the platform's financial management capabilities, noting its effectiveness in managing personnel costs and conducting budget analysis.

Customization

42% Positive

41% Neutral

17% Negative

Some reviewers note challenges with SAP Business One’s extensive customizations, which may require additional development resources and can be costly. However, users highlight the software’s high level of customization, which allows them to tailor the system to their specific business needs. They also appreciate the flexibility in creating custom modules and adjusting workflows to suit their requirements.

SAP Business One User Reviews

Overall Rating

4.3

Ratings Breakdown

46%

41%

10%

Secondary Ratings

Ease of Use

3.9

Value for money

4.0

Customer support

4.0

Functionality

4.3

Yasceine B.

Verified reviewer

Computer & Network Security

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

SAP Business One Review

it is mixture of satisfaction as far performance is concerned but, feeling unconvinced of the high cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All modules required by small-to-medium business companies are available. The Interface is user-friendly,

Cons:

It is very expensive compared to other ERP's designed for SMB's (mainly the license costs). The initial setup takes longer period.

Andrii L.

Verified reviewer

Industrial Automation

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

most powerfull ERP for fast growing mid sized businesses and corporates

If you want to do impementation once - you have to choose you buy SAP. SAP Business One fits needs even small fast growing business. Consolidation works for intercompany acounts localised globally, no additional tuning needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most popular ERP solution. SAP count all experience received though years to deliver maximum of reliability and industry standarts. Starts with CRM, it includes ever service worksheets and time management. IFRS compliant general ledger book and reporting capability. Reliable inventory data and estimate creation.

Cons:

It is expencive twice of average but worth of every penny. Native web browser could be sometimes issue to be notified you local network security rules. Good to have integration not only Microsoft 365 emails but probably custom SAP domain.

Reasons for switching to SAP Business One

It was evolutionary choice to skip and start new journey with more reliable provider like SAP

Cydrina E.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Versatile and Easy to Navigate

I think it is a great platform for Business needs and that there is a lot of customization there to fit all different fields of work. Its very versatile and easy to navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I definitely enjoy how in depth and easy to navigate the platform is. Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward. Additionally, I like that I can customizability of the dashboard.

Cons:

I think my one and only complaint is that SAP tends to freeze and crash often enough that losing the current work can be incredibly frustrating and tends to create errors on the back-end where things weren't able to process correctly, so then we have to go through and correct that.

Brian G.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

SAP B1 Review

Its been okay. We have SAP Business One through Seidor and their customer service is not the best/expensive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The financial end of the application is helpful to our business. The system is powerful if used correctly

Cons:

The system is difficult to use and slow. It is not easy to use and everything is a manual entry/set up

Reasons for switching to SAP Business One

DDI was holding us back and SAP offered alot more for us in our industry

Vincenzo M.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Great powerful tool

Graphically, it's a bit boring and old-fashioned. It's not the nicest accounting tool around, but it does the job very well. There's loads of space for reports and personalisation.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Very complete tool for Accounting and reporting, with great personalisation but you need both a consultant and a technician to set it the correct way to ensure you get what you need.

Cons:

Graphic wise is a bit boring and old fashioned, not the nicest accounting tool around.

Reasons for switching to SAP Business One

moved to a new company, and they were using a different tool.

Verified

Reviewer

Insurance

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed June 2025

A Solid ERP for Insurance Company Use

Used it for 8 months in a financial reporting and operations oversight role. Once the initial learning curve passed, it made routine processes more efficient. It’s not flashy, but it gets the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s surprisingly versatile. For a midsize operation, it covered most needs—reporting, inventory, financials—without feeling bloated. I appreciated the clean integration between modules.

Cons:

Customization can be a bit rigid unless you bring in technicall support. Some of the features felt hidden or not intuitive at first.

Lisa M.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

My sap experience

My overall experience using SAP has been fantastic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the most about sap business one that we have all the finance information

Cons:

I like at least about Sap, easy way to create invoice

Nova O.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Reliable ERP for Emerging Businesses

Overall, my experience with SAP Business One has been great. It still delivers what a good ERP is expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about SAP Business One is it's fast learning curve. Professional users like us Accountants and Auditors tend to learn how to navigate around this software quickly which is very important and useful.

Cons:

There is not much I dislike about this software but there are areas the can be updated or improve more like lagging issues when large databases are entered and limited features for Large scale companies.

Richard T.

Verified reviewer

Airlines/ Aviation

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed May 2025

SAP at RAM Aircraft LP sister business, DART Aircraft Parts LP

Though not a sales person, as an administrator, I had ample support when I got stuck and for the most part, provided what we needed for the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. As an administrator, I was able to navigate to the invoicing that helped my users do their jobs and the formatting seemed easy to work with.

Cons:

The administrative side could get a bit harry in trying to add or remove users from the system, especially when it came to proper licensing. Other than that, everything else seemed to work just fine.

Holdrin D.

Verified reviewer

Computer Software

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed December 2024

Best ERP option for small or medium companies

SAP B1 can be used as the first ERP for starting companies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a wonderful ERP option for small and medium-sized companies.

Cons:

Don't support highly complex business or processes.

Showing 1 - 10 of 339 Reviews

See All Reviews

SAP Business One FAQs

What is the difference between SAP and SAP Business One?
SAP refers to the company that produces SAP Business One and other business software. It is best known for its ERP offerings, which include SAP Business One (for SMBs) and SAP ERP (for larger companies). SAP also produces CRM, supply chain, and HCM (human capital management) software.
What is the function of SAP Business One?
SAP Business One’s main function is to consolidate and streamline business processes, such as accounting, sales, finance, purchasing, and production. For example, if a company has separate apps for accounting, sales, and purchasing, it may choose to use SAP Business One to manage all processes with a single solution.
Is SAP Business One easy to use?
Ease of use is the category in which SAP Business One rates lowest (3.9 out of 5 stars), according to verified user reviews. Some reviewers note that the software lacks a user-friendly interface and requires some time to learn. However, it is designed to be more straightforward than some of SAP’s software for larger businesses.
Is SAP Business One free?
SAP Business One is not free to use. Businesses must purchase a license for the software. The price depends on the number of software users and the modules they utilize.