All HelmBot Reviews
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HelmBot Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
5
Value for money
4.8
Functionality
4.9
Pros
"We also love the wait list feature and how the system will reach out to fill in open appointments without our needing to do anything."
"Customer Support is fantastic in terms of both accessibility (always get a very fast response without needing to wait on hold) and receptiveness to ideas to improve (and actually implementing them)"
"We love how clients can easily navigate scheduling and purchasing of our products and services."
Cons
"Also not a fan of automatically checking people out using their credit if they wanted to pay another way."
"Sometimes it's difficult to remember how I did something in the Helm if I haven't done it recently or if I don't do it very often and it may be difficult to figure out the logic of how certain items are set up in the Helm."
"We held back from using Helm for a while because of the poor mobile experience, but the pros to the software started to out weigh the negatives which is when we decided to make the switch."
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