All RepairDesk Reviews
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RepairDesk Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.8
Value for money
4.6
Functionality
4.7
Pros
"I particularly like integrations with Shopify, or other popular web services to display current inventory levels linked from the inventory management tab in the Repair Desk platform."
"Modern interface and in-depth ticketing and inventory system fantastic support from the team in particular Shakeeb my point of contact for training, All in it represents an excellent product & service."
"It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth."
Cons
"The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare."
"In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning."
"Verbage and lots of issues where products and services are only for specific models or repairs."
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