All Stax Reviews
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Stax Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
3.9
Value for money
4
Functionality
4.1
Pros
"Businesses save significant money by paying a flat monthly fee and the direct interchange cost (0% markup), avoiding the percentage-based fees charged by competitors."
"Ultimately my main goal in switching to Stax was to safe money on processing cost and that have been fantastic as I am saving about 150% of my prior monthly fees for CC processing!"
"Its centralized dashboard simplifies managing transactions, running reports, and accessing customer data."
Cons
"Stax set up cost me $12,000 in set up as when we switched clover system they didn’t do auto batch even though your onboarding staff said everything would be the same ..The lack of auto batch was discovered 2 months later which caused charges to drop & we didn’t get paid and those credit cards are no longer valid"
"My previous request was not handled properly back in October, so my request was not completed in that first ticket due to a less-helpful Support Specialist named [sensitive content hidden]"
"The only thing we didn't like is that you have to go through two separate approvals; one to take credit cards and another if you want to take ACH payments."
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