All InMoment Reviews
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InMoment Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.5
Value for money
4.2
Functionality
4.1
Pros
"When we try to view the review and take out the printout it can do away with all unncecessary details and the snapshot can be much user friendly"
"Really like the specific throttling and the UI of the survey, we don't bother our customers with the survey and when they are prompted, the survey is visually appealing."
"The product was easy to use and the company offered good support in order to implement it across our different touchpoints."
Cons
"InMoment is a steep learning curve and slow support which can make using using the tool frustrating at times."
"Even though my last account representative was extremely nice, it is difficult and extremely slow to get anything done."
"Also, I believe there is a lack of flexibility and ease of integration to other tools."
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