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Tandem Software

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Tandem Software 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Tandem Software
Tandem Software
4.8
(59)

Pricing

Pricing available upon request

About Tandem Software

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite.

Used by more than 1500 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more. Software features include secure document storage, unlimited users, roles & responsibilities, tasks, email reminders, and incredible support.

Tandem Software Screenshots

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Tandem Software Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Tandem Software Features

    • Popular features found in Vendor Management
      Compliance Management
      Document Management
      Invoice Processing
      Offboarding
      Onboarding
      Performance Metrics
      Self Service Portal
      Sourcing Management
      Transaction History
      Vendor Payment
    • More features of Tandem Software
      Access Controls/Permissions
      Activity Dashboard
      Alerts/Escalation
      Alerts/Notifications
      Approval Process Control
      Archiving & Retention
      Assessment Management
      Asset Tracking
      Attestation
      Audit Management
      Audit Planning
      Audit Trail
      Collaboration Tools
      Compliance Tracking
      Content Management
      Corrective and Preventive Actions (CAPA)
      Credit Union
      Customizable Reports
      Customizable Templates
      Dashboard
      Data Import/Export
      Data Visualization
      Disaster Recovery
      Document Storage
      Exceptions Management
      Fraud Detection
      Governance
      HIPAA Compliant
      Incident Management
      Incident Reporting
      Internal Controls Management
      ISO Compliance
      Issue Management
      IT Incident Management
      IT Risk Management
      Mobile Access
      Mobile Alerts
      Policy Creation
      Policy Library
      Policy Management
      Policy Metadata Management
      Policy Training
      Project Management
      Real-Time Reporting
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Response Management
      Risk Alerts
      Risk Analysis
      Risk Assessment
      Risk Management
      Risk Reporting
      Risk Scoring
      Role-Based Permissions
      Sarbanes-Oxley Compliance
      Security Auditing
      Single Sign On
      Task Management
      Training Management
      Vendor Management
      Vendor Master Data Management
      Version Control
      Workflow Management

    Tandem Software User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    80%

    4

    19%

    3

    2%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.8

    Customer support

    4.9

    Functionality

    4.5

    Alan's profile

    Alan B.

    Verified reviewer

    Banking

    201-500 employees

    Used monthly for more than 2 years

    Reviewed June 2018

    We began using Tandem in 2015 for BCP. We were pleased enough to then add Vendor Management.

    5

    Made it easier to put my plan together and to be able to present an updated plan to auditors and examiners.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is fairly intuitive, so it is easy to add and display information. Shared databases allow you to utilize the information for more than one purpose. Support staff is helpful and Conetrix listens to the user in the field. They have often added needed tweaks and features that were brought to their attention by the end users.
    Cons:
    The software is not perfect but I have yet to encounter any limitation that would cause me to look for a different product.

    Read More

    DP

    Dana P.

    Verified reviewer

    Banking

    51-200 employees

    Used weekly for more than 2 years

    Review source

    Reviewed December 2023

    The pillar of my CMS

    5

    We started with compliance and have bought every applicable module since then. Very solid foundation for us.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I was using this product's free version more than 10 years ago, and the paid version is even better and such a value. I like that I can establish the framework of my CMS in a manner that allows me to demonstrate what we "do" before any regulatory changes come our way.
    Cons:
    The policy management module is created for IT - wish it would encompass more functionality so we could manage all of our policies.

    Reasons for choosing Tandem Software

    because I got to use it for free first, and then the price was so reasonable.

    Read More

    MG

    Matthew G.

    Verified reviewer

    Financial Services

    51-200 employees

    Used monthly for more than 2 years

    Review source

    Reviewed March 2022

    Nice software

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Their cybersecurity analysis tool is very thorough and their KEYS conference has plenty of great content.
    Cons:
    The user interface is not super intuitive.

    Read More

    KL

    Katie L.

    Verified reviewer

    Banking

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2022

    The whole package

    5

    The knowledge and customer support are excellent. The ease of use of the product and the reporting are phenomenal.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of use, product offerings and customer support and knowledge.
    Cons:
    So many options available. From BCP to Risk Analysis

    Reasons for choosing Tandem Software

    Ease of use, product offering, price and customer support.

    Read More

    JS

    Jeff S.

    Verified reviewer

    Used daily for more than 2 years

    Reviewed June 2018

    Tandem is simply the Best of Breed Information Security Risk management software.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless. Very active user community with most new feature requested implemented for all to utilize. Support is nothing less than EXCEPTIONAL. The rare cases i have needed support, they are always quick to respond, very thorough and quick to resolution. Although i have only been to two KEYS conferences (as of yet), they are very beneficial and always learn new ways to utilize the software. Our CRM's have always been great as well. They check in regularly to make sure all is going good and anything needed. I would recommend CoNetrix to anyone looking for Enterprise class Risk Management platform.
    Cons:
    The only modules that did not fit our needs was the initial Phishing and Training modules. They are well developed products, but we felt they needed some time to mature. We will revisit them again in the future.

    Read More

    DL

    Denise L.

    Verified reviewer

    Financial Services

    51-200 employees

    Used weekly for more than 2 years

    Reviewed April 2023

    Exceptional Product and Customer Service

    5

    We use many of the modules such as BCP, Vendor Management and Risk Assessment. It’s so great t be able to connect the three piece.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The modules are easy to use and intuitive. The knowledge base is great and the customer service is fantastic. Many of the suggestions for enhancements by client get implemented which makes you realize the vendor is listening to their clients.
    Cons:
    Nothing specific comes to mind. Enhancements were made that fixed the issues I had.

    Reasons for choosing Tandem Software

    The price is very reasonable and the ability to connect several modules is super valuable.

    Reasons for switching to Tandem Software

    This product was cumbersome.

    Read More

    TB

    Tina B.

    Verified reviewer

    Banking

    11-50 employees

    Used daily for less than 2 years

    Reviewed April 2023

    Great product

    5

    If you take the time to watch the training videos it’s great!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    All we need for our Information Security Program in one product
    Cons:
    If there was a feature to download all modules into the annual report to the board.

    Reasons for choosing Tandem Software

    Price and support

    Read More

    JC

    Juan C.

    Verified reviewer

    Financial Services

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2023

    Tandem is simple to use.

    5

    It has streamlined the way we document and present reports.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Simple and intuitive. Really like how the reports are built.
    Cons:
    At this moment I do not have anything that I like least about Tandem.

    Read More

    CM

    Christy M.

    Verified reviewer

    Banking

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2022

    Tandem is a must-have for all of your Information Security related needs!

    5

    Tandem has assisted greatly in the creation, ongoing maintenance and continual upgrading of our overall Information Security Program. The staff is great to work with and always has the customers best interests in mind.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of use, help tips sprinkled throughout to assist with questions as you work through modules, wonderful reporting functionality, overall assistance with managing all aspects of our entire Information Security Program.
    Cons:
    When a feature is requested, the longevity or sometimes no-go of something that is needed or suggested (although there is quite a bit of flexibility in customization).

    Read More

    AR

    Amy R.

    Verified reviewer

    Banking

    51-200 employees

    Used daily for more than 2 years

    Reviewed April 2023

    Review

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The way each module integrates with each other
    Cons:
    Sometimes it’s not always easy to navigate, but you eventually get there

    Read More

    Showing 1 - 10 of 59 Reviews

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