Tandem Software 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Tandem Software

4.8

(59)

Pricing

Pricing available upon request

About Tandem Software

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite.

Used by more than 1500 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more. Software features include secure document storage, unlimited users, roles & responsibilities, tasks, email reminders, and incredible support.

Tandem Software Screenshots

Tandem Software Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Tandem Software Features

Popular features found in Vendor Management
Compliance Management
Document Management
Invoice Processing
Offboarding
Onboarding
Performance Metrics
Self Service Portal
Sourcing Management
Transaction History
Vendor Payment
More features of Tandem Software
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assessment Management
Asset Tracking
Attestation
Audit Management
Audit Planning
Audit Trail
Collaboration Tools
Compliance Tracking
Content Management
Corrective and Preventive Actions (CAPA)
Credit Union
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Disaster Recovery
Document Storage
Exceptions Management
Fraud Detection
Governance
HIPAA Compliant
Incident Management
Incident Reporting
Internal Controls Management
ISO Compliance
Issue Management
IT Incident Management
IT Risk Management
Mobile Access
Mobile Alerts
Policy Creation
Policy Library
Policy Management
Policy Metadata Management
Policy Training
Project Management
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Risk Alerts
Risk Analysis
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Sarbanes-Oxley Compliance
Security Auditing
Single Sign On
Task Management
Training Management
Vendor Management
Vendor Master Data Management
Version Control
Workflow Management

Tandem Software User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

19%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.9

Functionality

4.5

Jason C.

Verified reviewer

Banking

201-500 employees

Used daily for more than 2 years

Reviewed June 2018

Excellent customer service, frequent and useful updates, easy to use.

Helped with policies, procedures, and monitoring. Helped get thru many exams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use is a big factor. The software upgrades have been very useful. And with each upgrade, they issue detailed instructions on how the upgrade works and what steps to implement the upgrade. I also greatly appreciate the webinars. They are very responsive to the users.

Cons:

Not really much that I can think of. We use all modules in the software. I have even had examiners brag on the software, which never happens.

Beth F.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Tandem Review

We’ve used Tandem for the last 3+ years and it has simplified our processes and allowed us to be more effective in managing our programs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use, makes managing components of Info security way and reports for auditors and board are effective.

Cons:

There are some reporting feature enhancements that would be helpful, but I appreciate that Tandem welcomes enhancement recommendations.

Reasons for choosing Tandem Software

Ease of use, repotting functionality, customization, cost. We also had a referral from two peer banks.

Reasons for switching to Tandem Software

Software wasn’t designed for BC and VM programs.

Craig R.

Verified reviewer

Banking

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed September 2017

Software from a bank we acquired

Very little compared to the main software we use. It is cheaper in grand scheme things but not what a large bank would need for Vendor Management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, and the unlimited amount of entries into the respository that an user can upload into their database. Cost also

Cons:

Very limited on reporting as well as not a thorough Risk Analysis dynamic To mean, just an online document holding bin.

Bryan B.

Verified reviewer

Banking

51-200 employees

Used weekly for more than 2 years

Reviewed June 2023

Necessary tools for information security compliance at an affordable price

I've been using various modules of the software for many years and am pleased with the depth and capabilities of the product. Examiner and auditors have also been pleased with the output.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is completely web based and accessible from anywhere.

Cons:

Some of the modules such as Risk Assessments can get pretty complex making them time consuming to setup and review.

Reasons for choosing Tandem Software

More reasonably priced and offered all the features we need currently.

Joey R.

Verified reviewer

Banking

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Tandem has moved our organization forward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Tandem product modules are powerful without being overengineered. The modules share a common database where policies are linked to vendors, information assets, risk assessments, incidents, and audits. The ease-of-use has empowered more people in more departments to participate in vendor management, contract reviews, risk assessments, and continuity planning.

Cons:

I don't have any complaints about the Tandem products. I'll be the first to purchase a change management module if/when they build it into their ecosystem.

Kerry R.

Verified reviewer

Banking

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

The need for Tandem

We have been using the Tandem products for over twelve years and have come to depend on it to provide the information we need for examinations. Any questions or concerns are answered immediately and the people are always friendly and willing to help. We don't have to worry about knowing if our information is addressing any of the new regulatory guidelines because Tandem stays on top of the releases and applies them to the program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feature I like most about Tandem is the ease of use and versatility followed close by the fact that you don't have to worry about whether your documents are up-to-date with the latest regulatory releases.

Cons:

Because Tandem incorporates so many aspects of the organization it requires quite a bit of time to initially enter the information into the program and to maintain the information as your organization changes.

Verified

Reviewer

Banking

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Tandem is a great value for features delivered.

Great company to have as a partner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tandem is kept current with changing regs and best practices. The support team is responsive and pays attention to customer suggestions, often integrating them in to future versions. The integration across modules is a big time saver and keeps resulting reports coordinated across the system.

Cons:

As an early user of the system, there were a few things that would have made initial setup easier. I made suggestions and all were added into future versions.

Don B.

Verified reviewer

Banking

51-200 employees

Used daily for less than 2 years

Reviewed June 2018

This is my second experience with Tandem software. Tandem has come a long way. I love it.

Reduced time to manage audits and track mitigation tasks. One virtual location to store documentation such as audit, risk and compliance docs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The return on investment is high. It saves time and provides a central location to store our documentation for management and audit review. The dashboards provide information for the Board and various committees on status of our audit, risk and compliance efforts.

Cons:

I can't say I dislike anything, however I can see where several additional apps would be nice. An Incident handling app that interfaces with the BCP app would be nice.

Lino O.

Verified reviewer

Banking

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Great Cybesecurity tool

It has been a great experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Like how the data integrate with their other module allowing the user to do less clicking

Cons:

No cons at the moment because they do appreciate feedback from their customers.

Jared M.

Verified reviewer

Used weekly for more than 2 years

Reviewed June 2018

Great product, its been critical in our GLBA compliance efforts

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility. Can be used with little effort for beginners, but also allows for full customization for advanced program administrators.

Cons:

Just a couple places where some additional logic would make sense. For example, having to manually remove a control when I've told the system in a questionnaire that I don't have that control.

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