All TaxCloud Reviews
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TaxCloud Reviews
Reviews Summary
Overall Rating
3.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.3
Customer Support
3
Value for money
3.3
Functionality
3.4
Pros
"Ability Commerce elected to partner with TaxCloud to offer Ability OMS and Web Store clients great tax automation value."
"TaxCloud is perfect for those who have very little technical skills or low skills in accounting this software will assist in reports and calculations for you."
"Productive partnership between TaxCloud and Ability Commerce from the start is a good thing for our mutual clients!"
Cons
"I ended up just reactivating because the states were a hassle because you were required to file electronically and couldn't manually do it after TaxCloud was submitting. While not necessarily a direct issue with TaxCloud, there needs to be a better way to deactivate with all states that they have you submitting so you can start up again with a new vendor or just close your business. When engaging support, sometimes they're fast and responsive, sometimes they're the opposite."
"Does not work for split rate calculation for Florida precious metalsCharge for use even though they never got the software to work"
"I needed help on changing this information and your customer service refused to help because I haven’t paid. If I don’t know if this isn’t going to work correctly then I am not going to pay for the product yet. "
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