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Fusion Framework System

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Fusion Framework System

Fusion Framework System 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Fusion Framework System
Fusion Framework System
4.5
(51)

Pricing

Pricing available upon request

About Fusion Framework System

Fusion is a risk management software designed to help organizations develop continuity and resiliency strategies. It is used across industries such as financial services, technology service providers, and manufacturing to address operational disruptions and maintain efficiency. The system supports organizations navigating regulatory requirements, including DORA compliance, through its integrated approach to risk management.

The software includes a visual dashboard that provides a centralized view of business operations, helping users identify vulnerabilities and prioritize mitigation efforts. It features modules for business continuity management, crisis and incident management, IT disaster recovery, and third-party risk management. Scenario simulation capabilities allow organizations to test potential disruptions and evaluate responses before they occur.

Additionally, the platform is built on Salesforce Lightning and consolidates data from multiple sources. It streamlines the process of importing business continuity plans and converts manual workflows into actionable data. Organizations can map resources, define impact tolerances, and establish response protocols within a unifie...

d system.

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Fusion Framework System User Interface

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Fusion Framework System Pricing and Plans

Free Trial
Free Version

Pricing available upon request

No plan information available

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    Fusion Framework System Features

    • Popular features found in Risk Management
      Alerts/Notifications
      Audit Management
      Compliance Management
      Corrective and Preventive Actions (CAPA)
      Document Management
      Incident Management
      Internal Controls Management
      Mobile Access
      Response Management
      Risk Analysis
      Risk Scoring
      Scenario Planning
    • More features of Fusion Framework System
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      API
      Approval Process Control
      Assessment Management
      Audit Trail
      Business Process Control
      Collaboration Tools
      Communications Management
      Configurable Workflow
      Contract/License Management
      Customizable Reports
      Customizable Templates
      Dashboard
      Dashboard Creation
      Data Import/Export
      Data Visualization
      Disaster Recovery
      Document Storage
      Email Alerts
      Event Logs
      Incident Reporting
      Investigation Management
      Issue Management
      IT Incident Management
      IT Risk Management
      KRI (Key Risk Indicator) Monitoring
      Mobile Alerts
      Monitoring
      Multi-Channel Communication
      Multi-Language
      Offboarding
      Onboarding
      Operational Risk Management
      Performance Metrics
      Predictive Analytics
      Prioritization
      Project Management
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Reminders
      Reporting & Statistics
      Reputational Risk Management
      Risk Alerts
      Risk Assessment
      Risk Management
      Risk Reporting
      Search/Filter
      Secure Data Storage
      Self Service Portal
      Single Sign On
      Status Tracking
      Task Management
      Third-Party Integrations
      User Management
      Vendor Management
      Vendor Master Data Management
      Workflow Management

    Fusion Framework System Integrations

    Everbridge Mass Notification
    Everbridge Mass Notification
    AlertMedia
    AlertMedia
    OnSolve Platform
    OnSolve Platform
    MuleSoft Anypoint Platform
    MuleSoft Anypoint Platform
    ServiceNow
    ServiceNow
    xMatters
    xMatters

    See all 9 integrations

    Fusion Framework System User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    57%

    4

    31%

    3

    12%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.1

    Customer support

    4.3

    Functionality

    4.4

    DM
    David M.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for free trial

    Review source

    Reviewed December 2025

    Updated Review

    3

    This was a good and well-intended program, but it did not fit with the way my practice was being run.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    At the time I used it, it was a good program in terms of utility and price. It was easy to use and work with
    Cons:
    Biggest issue I had with this was program customizing it. I could not make it work with the way things were set up

    Read More

    JS
    Jon S.

    Verified reviewer

    Financial Services

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed May 2024

    Fusion Framework review

    5

    I have used this system for almost 8 years with several different employers and I find it to be a very good BCMS with flexibility to fit most organizations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like to depth it adds to our BC/DR program. The ability to connect the dots and really see our dependencies and gaps.
    Cons:
    It does take some extensive setup and in many cases data cleanup within the organization in order to connect all of the data.

    Reasons for choosing Fusion Framework System

    Unknown at current company. This was purchased and implemented before my time.

    Vendor Response

    Thank you for your review! It is great that you have been able to leverage so much of the Fusion Framework System for so many years. We will be sure to share this with our team.

    Replied June 2024

    Read More

    BR
    Brandon R.

    Verified reviewer

    Financial Services

    501-1000 employees

    Used daily for less than 2 years

    Reviewed May 2022

    Platform designed for operational resilience

    4

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    After the learning curve the system is easy to configure based on internal workflows, using the Salesforce lightning platform. All fields can be reported on using custom report generator. Records can look up to others through parent-child relationships, providing enhanced visibility for critical operations from a business, system, or even vendor perspective.
    Cons:
    There is a learning curve required. Permissions and security can be tricky for users because settings exist at field level, in permission groups, profiles. Highly recommend vendor lead admin training.

    Reasons for choosing Fusion Framework System

    Fusion integrated with existing systems (e.g. emergency notification system) and provided more robust functionality on the BCP and BIA side with modules for TPRM and ERM. All included out of the box.

    Vendor Response

    Thank you for taking the time to leave us a review! We are happy to hear that you are experiencing enhanced visibility for your critical operations by leveraging the Fusion Framework System, and we appreciate the feedback on how our admin training is beneficial.

    Replied May 2022

    Read More

    MP
    Micah P.

    Verified reviewer

    Financial Services

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed October 2022

    Fusion - Exceptional Customizable Solution

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The amount of customization available within this software is exceptional. In addition, the out-of-the-box solution is very usable with limited customization if your organization needs a quick setup. The customer service is quick to respond to questions, and updates are made regularly to improve and enhance they system.
    Cons:
    It is difficult to track all of the changes made within the software, so when educating other administrators or making future improvements rely on your own documentation of changes/customizations. Otherwise, it may require significant assistance from Fusion to implement new customization without disrupting current processes.

    Vendor Response

    Thank you for your review! It is great that you are leveraging the customization of the platform. We also appreciate your feedback on tracking changes. We will be sure to share this with our team.

    Replied October 2022

    Read More

    TW
    Trent W.

    Verified reviewer

    Utilities

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed November 2021

    Leverages of the Salesforce product and features to create a customizable platform to manage Risk.

    4

    The biggest thing we are solving with Fusion is gap analysis for risk and security for the most critical functions and assets for the company.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Customization. If it doesn't do what you would like out of the box you are able to add and develop features you desire or need.
    Cons:
    Certain functions are involved in their use or customization such as Incident management and plan implementation. It means that you need specific administrators that are familiar with this functionality.

    Reasons for switching to Fusion Framework System

    Needed more granular functionality, plus an interface for company personnel to add and update information.

    Read More

    DB
    Dave - Planning - B.

    Verified reviewer

    Utilities

    501-1000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed November 2021

    Fusion Risk Management is our primary source to manage our risks

    4

    We used to keep everything in spreadsheets, but now Fusion makes it easy to have 1 source of truth when managing our risks.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Fusion -Provides easy to manage and monitor risk management -Dashboards to provide status updates across the enterprise
    Cons:
    -The biggest challenge is not with the software but getting management aligned with the capabilities and making time to add on additional features of the software.

    Reasons for choosing Fusion Framework System

    Cost and features

    Reasons for switching to Fusion Framework System

    Control, maintenance and reporting

    Read More

    Rv
    Rob v.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for more than 2 years

    Reviewed February 2020

    Connecting the dots: going digital with turn data into information, and into business decisions

    5

    The first intent was to get our business continuity management processes configured and managed in a structured and governed way of working. To solve less of standardization was also a key objective. Having Fusion RM operationalized and deployed in all entities in our scope we achieved the key objectives. In the mean time we started to include other domains to use their data (e.g. insurance risk) of an entity. This data became direct and real-time available. Based on this success the FRM platform expanded to an integrated resilience platform as of today. We included an advance threats, other domains with real-time data like security incident, emergency response, crisis management activities, etc etc. Real-time data is available, with an integrated overview of business, IT, insurance, and suppliers with financial values which in the past took too much time to get this insights. This resolved many business issues of delivery, quality and operational excellence. However there is always room for improvement to be faster, accurate, and complete.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of use to connect all objects and data together and create a single lens as for an overview. In short the flexibility, capability to integrate data and user friendliness of the total system.
    Cons:
    It's hard to say what we think is the least of the system. The biggest pitfall we always find is that there is as much as possible, and because of the enthusiasm to create as much as possible, the challenge is to keep things as simple as possible for the end user so that people keep on using the system for what it is meant for!

    Read More

    Caleb's profile
    Caleb P.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2020

    Fusion Framework: Automation for Business Resiliency

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Allows all the different aspects of Business Resiliency to be created and maintained in a single system provided as a SaaS solution, meaning it's available when your internal systems may not be. Ability to automate many tasks associated with collecting data for plans and business impact analysis forms, as well as auto-generating reports for audits or at the executive level. Additional connectors may be purchased to help connect Fusion to mass notification tools and CMDB systems. Great support from regional user groups available across the country.
    Cons:
    Most feature enhancements require additional implementation costs. Support services can be quick to mark a problem as resolved though it may not have been.

    Read More

    VR
    Verified
    Reviewer

    Banking

    10000+ employees

    Used monthly for more than 2 years

    Review source

    Reviewed October 2020

    A rich-feautred platform to oversight our Operational Resilience shortcomings

    5

    We started with a basic implementation of the tool for a specific need and we found a flexible companion for mapping and enriching our understanding of our risks. The platform is really expansible and allows you to build and to gradually enrich features and data. The platform does not impose any methodology and adapts to the evolution of our operational resilience vision and organizational needs.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    FUSION is a flexible utility that allows our company to build our vision on resilience capabilities in a flexible way, gradually, without additional hidden costs (licenses and development).
    Cons:
    FUSION could come with additional pre-defined modules and templates for immediate implementation and piloting in big organization. Storage on a cloud comes with inevitable questions on security, even if supported by certifications and scrutiny performed by the provider.

    Reasons for switching to Fusion Framework System

    To have efficient time to market tool which could be flexible to our needs and to be reused in the future for additional needs

    Read More

    VR
    Verified
    Reviewer

    Financial Services

    501-1000 employees

    Used daily for less than 6 months

    Reviewed May 2021

    Fusion experience

    4

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    powerful platform with documented interrelationships
    Cons:
    terminology, implementation, some complicated user info

    Read More

    Showing 1 - 10 of 51 Reviews

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