Fusion Framework System 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Fusion Framework System

4.5

(51)

Pricing

Pricing available upon request

About Fusion Framework System

Fusion is a risk management software designed to help organizations develop continuity and resiliency strategies. It is used across industries such as financial services, technology service providers, and manufacturing to address operational disruptions and maintain efficiency. The system supports organizations navigating regulatory requirements, including DORA compliance, through its integrated approach to risk management.

The software includes a visual dashboard that provides a centralized view of business operations, helping users identify vulnerabilities and prioritize mitigation efforts. It features modules for business continuity management, crisis and incident management, IT disaster recovery, and third-party risk management. Scenario simulation capabilities allow organizations to test potential disruptions and evaluate responses before they occur.

Additionally, the platform is built on Salesforce Lightning and consolidates data from multiple sources. It streamlines the process of importing business continuity plans and converts manual workflows into actionable data. Organizations can map resources, define impact tolerances, and establish response protocols within a unifie...

Fusion Framework System Screenshots

Fusion Framework System Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Fusion Framework System Features

Popular features found in Risk Management
Alerts/Notifications
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Internal Controls Management
Mobile Access
Response Management
Risk Analysis
Risk Scoring
Scenario Planning
More features of Fusion Framework System
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Approval Process Control
Assessment Management
Audit Trail
Business Process Control
Collaboration Tools
Communications Management
Configurable Workflow
Contract/License Management
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Disaster Recovery
Document Storage
Email Alerts
Event Logs
Incident Reporting
Investigation Management
Issue Management
IT Incident Management
IT Risk Management
KRI (Key Risk Indicator) Monitoring
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Offboarding
Onboarding
Operational Risk Management
Performance Metrics
Predictive Analytics
Prioritization
Project Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Reputational Risk Management
Risk Alerts
Risk Assessment
Risk Management
Risk Reporting
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
Status Tracking
Task Management
Third-Party Integrations
User Management
Vendor Management
Vendor Master Data Management
Workflow Management

Fusion Framework System Integrations

Everbridge Mass Notification

AlertMedia

OnSolve Platform

MuleSoft Anypoint Platform

ServiceNow

xMatters

See all 9 integrations

Fusion Framework System User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

31%

12%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.3

Functionality

4.4

David M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for free trial

Review source

Reviewed December 2025

Updated Review

This was a good and well-intended program, but it did not fit with the way my practice was being run.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At the time I used it, it was a good program in terms of utility and price. It was easy to use and work with

Cons:

Biggest issue I had with this was program customizing it. I could not make it work with the way things were set up

Jon S.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Reviewed May 2024

Fusion Framework review

I have used this system for almost 8 years with several different employers and I find it to be a very good BCMS with flexibility to fit most organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like to depth it adds to our BC/DR program. The ability to connect the dots and really see our dependencies and gaps.

Cons:

It does take some extensive setup and in many cases data cleanup within the organization in order to connect all of the data.

Reasons for choosing Fusion Framework System

Unknown at current company. This was purchased and implemented before my time.

Vendor Response

Thank you for your review! It is great that you have been able to leverage so much of the Fusion Framework System for so many years. We will be sure to share this with our team.

Replied June 2024

Michael O.

Verified reviewer

Insurance

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2020

One year of implementation

Ratings Breakdown

Ease of use

Functionality

Pros:

Some automation has been helpful to making processes go further. It's also useful to have more data in a single database.

Cons:

Many processes using it are more complicated than what we had done in the past and requires numerous workarounds.

Okeya J.

Verified reviewer

Telecommunications

501-1000 employees

Used weekly for free trial

Review source

Reviewed March 2025

Software system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software system helps moves important information quickly and effectively.

Cons:

I have not found an issue with this software yet. Updates are easy with options to set it for a later time.

Brandon R.

Verified reviewer

Financial Services

501-1000 employees

Used daily for less than 2 years

Reviewed May 2022

Platform designed for operational resilience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After the learning curve the system is easy to configure based on internal workflows, using the Salesforce lightning platform. All fields can be reported on using custom report generator. Records can look up to others through parent-child relationships, providing enhanced visibility for critical operations from a business, system, or even vendor perspective.

Cons:

There is a learning curve required. Permissions and security can be tricky for users because settings exist at field level, in permission groups, profiles. Highly recommend vendor lead admin training.

Reasons for choosing Fusion Framework System

Fusion integrated with existing systems (e.g. emergency notification system) and provided more robust functionality on the BCP and BIA side with modules for TPRM and ERM. All included out of the box.

Vendor Response

Thank you for taking the time to leave us a review! We are happy to hear that you are experiencing enhanced visibility for your critical operations by leveraging the Fusion Framework System, and we appreciate the feedback on how our admin training is beneficial.

Replied May 2022

Micah P.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2022

Fusion - Exceptional Customizable Solution

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The amount of customization available within this software is exceptional. In addition, the out-of-the-box solution is very usable with limited customization if your organization needs a quick setup. The customer service is quick to respond to questions, and updates are made regularly to improve and enhance they system.

Cons:

It is difficult to track all of the changes made within the software, so when educating other administrators or making future improvements rely on your own documentation of changes/customizations. Otherwise, it may require significant assistance from Fusion to implement new customization without disrupting current processes.

Vendor Response

Thank you for your review! It is great that you are leveraging the customization of the platform. We also appreciate your feedback on tracking changes. We will be sure to share this with our team.

Replied October 2022

Trent W.

Verified reviewer

Utilities

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2021

Leverages of the Salesforce product and features to create a customizable platform to manage Risk.

The biggest thing we are solving with Fusion is gap analysis for risk and security for the most critical functions and assets for the company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customization. If it doesn't do what you would like out of the box you are able to add and develop features you desire or need.

Cons:

Certain functions are involved in their use or customization such as Incident management and plan implementation. It means that you need specific administrators that are familiar with this functionality.

Reasons for switching to Fusion Framework System

Needed more granular functionality, plus an interface for company personnel to add and update information.

Dave - Planning - B.

Verified reviewer

Utilities

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2021

Fusion Risk Management is our primary source to manage our risks

We used to keep everything in spreadsheets, but now Fusion makes it easy to have 1 source of truth when managing our risks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fusion -Provides easy to manage and monitor risk management -Dashboards to provide status updates across the enterprise

Cons:

-The biggest challenge is not with the software but getting management aligned with the capabilities and making time to add on additional features of the software.

Reasons for choosing Fusion Framework System

Cost and features

Reasons for switching to Fusion Framework System

Control, maintenance and reporting

Caleb P.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Fusion Framework: Automation for Business Resiliency

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows all the different aspects of Business Resiliency to be created and maintained in a single system provided as a SaaS solution, meaning it's available when your internal systems may not be. Ability to automate many tasks associated with collecting data for plans and business impact analysis forms, as well as auto-generating reports for audits or at the executive level. Additional connectors may be purchased to help connect Fusion to mass notification tools and CMDB systems. Great support from regional user groups available across the country.

Cons:

Most feature enhancements require additional implementation costs. Support services can be quick to mark a problem as resolved though it may not have been.

Verified

Reviewer

Financial Services

501-1000 employees

Used daily for less than 6 months

Reviewed May 2021

Fusion experience