All OneTrust Reviews
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OneTrust Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.2
Value for money
3.9
Functionality
4.3
Pros
"The platform is tailored for data privacy professionals who need to stay compliant with complex, evolving privacy laws globally. Though it's a premium priced tool, if you're in HR, compliance, or operations and handle employee or customer data across jurisdictions, it's very valuable."
"It’s best suited to companies that are either highly regulated or rapidly scaling their compliance needs. If you’ve got the resources to implement and maintain it properly, it becomes an essential part of your toolkit."
"As a Data Privacy professional, I am able to understand the information shared on the platform and explain it to a colleague without struggling to understand certain concepts"
Cons
"One downside is that sometimes the interface feels a bit too busy, especially when there are a lot of different policies and documents to manage."
"I found their billing page hard to find and had to reach out to customer support to gain access to invoices."
"Implementation was too difficult when we decided to add automated CCPA form and had to switch to another vendor"
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