All OneTrust Reviews
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OneTrust Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.2
Value for money
3.9
Functionality
4.3
Pros
"The platform is tailored for data privacy professionals who need to stay compliant with complex, evolving privacy laws globally. Though it's a premium priced tool, if you're in HR, compliance, or operations and handle employee or customer data across jurisdictions, it's very valuable."
"i used Onetrust for vendor risk management , the automated reminders helped a lot for regular followups and assessments however it took some time for me to get acquainted with the software completely"
"The flexibility provided in terms of consent experience and user data management has been a great asset in ensuring customers’ trusts and global regulation."
Cons
"After a simple domain change, I lost access to the platform and was unable to reset my credentials. Since I couldn’t log in, I also couldn’t contact support — and despite multiple follow-ups over more than 40 days, no one took ownership of the issue."
"One downside is that sometimes the interface feels a bit too busy, especially when there are a lot of different policies and documents to manage."
"I found their billing page hard to find and had to reach out to customer support to gain access to invoices."
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