All Tai TMS Reviews
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Tai TMS Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.4
Value for money
4.5
Functionality
4.4
Pros
"Their customer service is unbeatable, the ease of integration with other vendors we use into TAI, and the fact that they are always up-to-date with the latest trends in Trucking/Tech, makes it a no-brainer to stay with Tai."
"It is ideal for LTL and TL freight. If it was easier to work with Partners in the Tai software rather than more barriers, I'd like to be able to refer more customers."
"TAI TMS is clean and easy to use, streamlining quoting, booking, and tracking while automation saves time and lets us focus on customers and carriers."
Cons
"There are more limitations in working with our Partners if we refer them to use Tai as their TMS."
"This also reduces the support and help they are used to."
"Onboarding was a bit difficult...not sure if the onboarding team was in the states or not...their internet was out frequently"
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