Appen vs Culverdocs: Which is best for you?

I would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction.

I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers.

We initially picked CulverDocs because its a UK based system, so GDPR requirements were met, and the price per user was very competitive. But we've stayed with them because of their friendly staff who can't do enough to help, and their receptiveness with our suggestions for updates, most of which have been implemented within a few months.

I do find it quite difficult to manage as I use the website a lot and send out many forms so it would be useful if they create an update to group documents to make it easier to locate forms rather than just searching up names