All Hero Reviews
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Hero Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.9
Value for money
4.9
Functionality
4.7
Pros
"This platform has given us the ability to connect with a broader market of booking agents, by enabling us to showcase a large suite touring experiences throughout Australia all within the one platform."
"Another major Pro is the incredible response time and care of the online customer service team when they are needed, which honestly is on the rare occasion due to the incredible functionality of the system."
"Hero is an amazing platform connecting our industry. If you are a small agent you've got absolutely nothing to loose by signing up with Hero - quite the opposite - you'll gain instant access to thousands of products you can start selling immediately and start earning commission."
Cons
"The only cons I have are that not all products are on it and products aren't always updated well (which we know is the TO responsibility but still can be a problem as a travel agent)"
"Sometimes prices are not up to date (but that is due to the website of the touroperators)"
"That you can't call someone for customer support."
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