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events500i

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events500i 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

events500i
events500i
4.9
(22)

Pricing

Pricing available upon request

About events500i

Events500i is a browser-based event management system, the original version of which was launched in 2010, designed to provide event venues with an easy-to-use, robust, end-to-end solution from the point of inquiry to invoice and beyond. We are UK based and currently work with over 120 venues in the UK and Ireland. Key features include:

Instant Proposals - Proposals hit the venue's prospect’s inbox seconds after them putting the phone down, giving venues the best chance to convert new business enquires.
Schedule Chases - Automatic chases can be scheduled at each step of the booking process to ensure critical activities are completed.
Contract Signing - Easily generate and send contracts to customers, which they can digitally sign without printing or scanning.
CRM - Build sales strategies with comprehensive CRM functionality specifically designed to help improve customer relations and increase sales.
Dashboard and reports - A flexible dashboard has been added to our latest version to provide instant business snapshots, and a powerful report suite produces detailed reports in seconds.
Integration - Integration with accounts systems, e-mail servers, 3rd party inquiry providers, bedr...

oom management systems, and more allows venues to pick the systems they want to use alongside Events500.

events500i Screenshots

0
0
1

events500i Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

events500i Features

  • Popular features found in Venue Management
    Attendee Management
    Billing & Invoicing
    Contract/License Management
    Credit Card Processing
    Event Management
    Food & Beverage Management
    Multi-Facility
    Reservations Management
    Sales Management
  • More features of events500i
    Activity Dashboard
    API
    Booking Management
    Calendar Management
    Contact Management
    CRM
    Customer Management
    Customizable Branding
    Discount Management
    Electronic Payments
    Email Marketing
    Email Templates
    Event Scheduling
    Financial Analysis
    Lead Capture
    Mobile Access
    Real-Time Data
    Reporting & Statistics
    Resource Management
    Staff Management
    Task Management
    Third-Party Integrations
    User Management

events500i Integrations

Pegasus
Pegasus
Xero
Xero
Worldpay for Platforms
Worldpay for Platforms
Microsoft Outlook
Microsoft Outlook
Worldpay for Enterprise
Worldpay for Enterprise
Gmail
Gmail

See all 11 integrations

events500i User Reviews

Overall Rating

4.9

Ratings Breakdown

5

91%

4

9%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.6

Have you used events500i and would like to share your experience with others?

MS

Malene S.

Verified reviewer

Higher Education

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

A welcomed change

5

Working with Events 500 has been a refreshing and positive experience. From the moment we reached out for a demo to signing the contract, going live and the months that have followed their attitude towards us has not wavered. There has always been clear communication, engagement and a sound understanding of our requirements which has ensured effective collaboration.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
- We have really appreciated how open they are to working with us and our industry-bespoke practices. - They are quick to respond to all emails; whether support issues, system queries or development requests. - The look and feel of the system. - Table Planner has wowed the whole team. We're excited to monitor the potential this feature can offer as it already adds value to us and our clients by enabling them an element of control over their dining events. - Our finance set up in non-negotiable, the team took time to understand this and develop a solution that works for us. - Having a live "working quote", rather than having to save multiple versions - this has saved a lot of time-consuming processes for the team and helps us to ensure accuracy in that we're always working with and reporting on actual revenue. - Dashboard feature has been very well received by the team. A great tool for us to monitor performance against targets through visual means. Having a full reporting suite that sits behind this enables us to delve further into specific fields if required.
Cons:
Our set up can perhaps be considered more complex than most but adding catering items to bookings has proven a time-consuming task for the team. For similar reasons unique to our business, if a booking changes from Internal to External there's no easy way to switch the items over.

Reasons for switching to events500i

Procurement review for which we had to review our system requirements and reach out to a number of event management system solutions. They were all scored against our requirements before a decision was made based on the outcomes.

Vendor Response

Hi Malene, Thank you for your detailed and positive feedback. We're thrilled to hear how well Events500 has supported your team and we truly value your insights. It’s been a pleasure working with you so far, and we look forward to continuing to build on our successful partnership. - Michelle Bridge

Replied May 2025

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SH

Sandon H.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Indispensable at this point

5

While there are still many features yet to explore, implementing Events500 has proven to be one of the best decisions we’ve made—both for our team and the wedding couples we support.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
As our business continued to grow, we recognised the need for a system that could be tailored to our venue and bring greater clarity and efficiency to our team. Our goal was to manage everything within a single, integrated platform—from initial enquiry through to billing and document management. After exploring a wide range of platforms across various price points, we chose Events500 following an online demonstration and video consultation. It offered all the core functionality we required, along with invaluable additional features such as table planning and menu selection, which have significantly reduced administrative workload across the team. It’s also worth noting that we introduced the added complexity of operating within Google Workspace as our primary communication and storage solution—unlike the majority of users who rely on Windows and Outlook. The Events500 team worked closely with us to navigate this and delivered tailored solutions that ensured a smooth and successful integration.
Cons:
Naturally, no solution is entirely off-the-shelf. A considerable amount of time was invested in configuration and customisation, but more than a year on, we consider the system indispensable.

Reasons for switching to events500i

Pipefy just didn't have the functionality we needed

Vendor Response

Thank you for such a fantastic review! We strive to work in partnership with our customers to support them through the transition to a new system and beyond as their business evolves, so we're pleased to hear that your experience has been so positive in this regard. We look forward to a continued successful relationship.

Replied April 2025

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JJ

Jess J.

Verified reviewer

Events Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Easy to use and helpful for tracking

5

It has made a huge difference in keeping track of our enquiries, we are now able to run reports and look at our revenue easily.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Being able to keep track of following up enquiries and the use of the task diary.
Cons:
It would be great to be able to edit a function sheet quicker, rather than going into items booked and clicking individual items. Not really an issue just a nice to have!

Vendor Response

Dear Jess, Thank you very much for your review. I'm pleased to hear you're seeing the benefit of being able to effectively track and respond to your enquiries in particular. I believe our support team has been in touch to tell you about our Meeting View which should be a quicker way to edit your function sheets so I hope that helps.

Replied April 2025

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TF

Terrie F.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Catering for unique business requirements.

5

The best aspect is not only the software, but the staff who support this. This was invaluable particularly in the beginning and has led to a close relationship where we feel our needs and questions are important and there has been no such thing as a silly question. The screenshots and visual aids, along with the help videos are a great tool for the software. Despite still learning our way around, we are extremely pleased that we made the change.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Flexibility so we can cater many aspects to our specific business needs, which has been particularly important as we are quite a unique business model. Gives our clients more insight into their bookings which makes them feel valued. Features can be quite advanced, however you can utilise as much or as little as you need due to it's user friendly toolbars.
Cons:
We found the configuration quite difficult due to our unique business model, however we feel that it didn't help that we had a lack of experience with the product. We felt a more thorough demo could have helped with initial teething questions. Going forward, it would be useful to have some help files as PDF's rather than videos as sometimes it may not always be the appropriate medium to use if you want to find a quick answer. EG FAQs section of documents rather than purely videos.

Reasons for switching to events500i

Software being used was not best in class and not fit for purpose

Vendor Response

Dear Terrie, Thank you very much for taking the time to leave such a thorough review. It's great to hear you've had such a good experience with our team and that you see the switch from your old system as a positive change. I have also passed on your feedback re support documents.

Replied April 2025

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JG

Jessica G.

Verified reviewer

Sports

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Great experience

4

Very positive, the support team are very efficient and always quick to respond

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The flexibility to change it to suit your needs, the multitude of different reports available and the reliability of the system
Cons:
Too many layers sometimes to do something simple like add a contact

Reasons for switching to events500i

KX had hiked prices up and was very old fashioned to use

Vendor Response

Dear Jessica, Thank you very much for taking the time to leave us a review. I'm glad you feel the switch to Events500 has been a great experience especially with our support team. I have asked one of the support team to get in touch re your comment about adding a contact in case we can offer any ways to make this easier for you.

Replied April 2025

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LS

Lynn S.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Reviewed May 2023

Happy to recommend

5

Very happy to be working with Events500i at the venue, its is a huge improvement on our previous system. [sensitive content hidden] have been great, during the sign up an setting up process, and with ongoing support.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Ease of use -* event management though the system is simple and most functions are simple to access and quick to use making coordinators more efficient. Diary management is great with very easy to use features to manage enquiries to ensure space is maximized.Reporting - the features are extensive, so you can drill in to the detail of things very easily. It also allows great visibility on users to make sure the team are on track with tasks/ work. Access - with the web based option we can check availability in real time on appointments. Support - [sensitive content hidden] and the team are always on hand and very quick with solutions and work arounds.
Cons:
There was plenty of support during the set up process but it can take a little time to get your head around the different "items" and "notes" and what appears where on the contracts/ function sheets. However, once you have your hear around this its easy to use and adapt as you need.

Reasons for choosing events500i

We were 90% decided on a different system having done multiple demonstrations and discussions. A chance call from [sensitive content hidden] led to a demo on Events500 and from that initial look i could see the system looked more user friendly. A follow up to go through the features in more detail and the decision was made. The team helped to find the best contract fit for our needs too which was massive help.

Reasons for switching to events500i

Previous system was becoming a legacy product and the replacement offered from the same company did not fit our needs.

Vendor Response

Hi Lynn, Thank you for your review and feedback! We appreciate your positive comments about the system and your kind words about our support team. We're very happy to have you with us and will continue to provide you with excellent service in the future. Best regards, Michelle Bridge

Replied May 2023

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AS

Amie S.

Verified reviewer

Events Services

2-10 employees

Used daily for more than 2 years

Reviewed March 2023

Fantastic Team and System

5

The team are great and are always willing to amend and edit the system to our requirements. It is overall very useful for us to keep up with enquiries and leads, however recent developments such as the client portal and seating plan tool are adding to the great benefits of having Events500i.

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Events500i is fantastic for inputting our enquiries, creating quotations and giving us prompts to follow up with leads. The support team are great and are very quick at responding to any questions or queries we have. They have helped to tailor the quotations and system to benefit our business and the way that we do things/the way we want everything to look for our clients.
Cons:
If we had to choose something to improve it would be the ease of having our planning documents on the system and being able to add notes and details where they are needed with ease. Sometimes it is difficult to remember where we need to click to change details/timings etc.

Reasons for switching to events500i

To keep up with leads and to integrate an accounting system (Xero). The support team for the other company were also difficult to get hold of.

Vendor Response

Hi Amie, Thanks so much for the review, we're really pleased you're still seeing the benefit. Re the planning documents, we have a development coming up which should help with that so I've made a note to follow-up with you on that when it's released. From, Michelle @ Events500

Replied April 2023

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Vb

Vicky b.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed May 2023

Moving to E500 was a huge step for us in 2023

5

We have automated our enquiries straight into here

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
We have had hotel systems over the last 5 years so when choosing a new one we were very specific on what we wanted and what it had to deliver. The training and set up team were amazing, nothing was too much trouble , we had 2 day onsite training to set up and use the system before going live.This helped our team get a feel for it and understand the benefits of using it. importing the data from excel into the system was pretty straight forward and going live didnt take too long.Any little tweaks we have asked for have been implemented very quickly by the E500 team. the support from them is second to none and we are excited to see what they come up with next to help us in the wedding world!
Cons:
We are struggling to use the function sheet option but i think this is due to the way we add so much detail into the event order.

Reasons for switching to events500i

we wanted a wedding friendly, easy to use software with a front end CRM option and no one else could offer this in a wedding way. lots of the other software is for hotels specifically and doesnt do quite what we wanted

Vendor Response

Hi Vicky, It's a pleasure working with you and we're so pleased that the experience of setting up Events500 has been a good one. Our support team are always ready to assist whenever your need it and we're looking forward to some exciting developments in the coming months! Best regards, Michelle Bridge

Replied May 2023

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SC

Sheldon C.

Verified reviewer

Government Administration

11-50 employees

Used daily for less than 2 years

Reviewed April 2025

Events Co-ordinator

5

We have been using E500 since September 2023, the whole experience has been extremely positive, from the training, system set up, to using the software on a day-to-day basis. The support given by the E500 team is responsive and all questions and queries are answered very quickly and efficiently. Requests from us to change the system in various ways, has been met positively, with the E500 team carrying out various enhancements for us. The whole experience of using the events 500 software and working with their team has been extremely good and is highly recommended.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The software is fast and reliable and very flexible, we can set up venues, rooms, items relating to bookings, the software moulds to our business and way of working. A highlight of the system for us is the way it deals with customer contracts which can be signed electronically. We have added our own sales and cost prices to bookings which gives us the ability to produce very detailed profit and loss statements for every booked event. Multiple room bookings can be made very easily with little duplication of work, which has saved an enormous amount of time. The task system on the software has become an invaluable way of allocating time and resources for our team to complete key objectives throughout the booking process.
Cons:
E500 has a large number of preset reports, the E500 team have been happy to add any new reports that we have requested, it would be nice if the report writer could be amended by the user so we could create our own reports.

Vendor Response

Dear Sheldon, Thank you very much for taking the time to leave such a detailed review. It's great to hear that you've had such a positive experience. It's been a pleasure to work with you and look forward to our continued partnership.

Replied April 2025

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GB

Georgia B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Events 500 review from DN4Events

5

Fabulous, the documents that go out to clients look very professional so helpful the reports do make my job so much easier and save me so much time.

Ratings Breakdown

5
Ease of use
5
Customer support
5
Functionality
icon
Pros:
Events500 is easy to use and so detailed. The best thing about it is the support team they get back to you in minutes and are so helpful with step by step instructions with screen shots.
Cons:
That we cannot remove items we no longer use

Vendor Response

Hi Georgia, Thank you for your wonderful feedback! We're delighted to hear that Events500 has been easy to use and that our support team has been helpful with quick responses and step-by-step guidance. We do have a way to deactivate Items so they don't appear in your Items list so I've asked one of our support team to get in touch to advise. We look forward to continuing to support DN4Events! - Michelle Bridge

Replied May 2025

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