All ezyVet Reviews
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ezyVet Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.5
Value for money
4.5
Functionality
4.5
Pros
"Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time."
"We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality."
"I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program."
Cons
"We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on"
"I had to use this program while working at a veterinary office doing a relief shift, I have been using many many programs over the years and this one is awkward, not intuitive, requires about seven steps for one thing to get done, and clearly is not written with veterinarians in mind."
"Not enough control to create templates and edit them for users, we are struggling to get the templates we need and want because the users have no control of this, only admin, and then it increases the workload."
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