All PetDesk Reviews
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PetDesk Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.8
Value for money
4.7
Functionality
4.5
Pros
"I like that we are able to view compliance reports directly in PetDesk, which actually makes it easier to view and use than our PMS does."
"I contacted them through their support email and got an immediate reply and it was fixed. "
"The majority of our clients seem to love it and the few that are not interested do not need to use it."
Cons
"Another negative is that some settings can only be changed by PetDesk staff such as pushing a reminder at a certain time (appointment is on the schedule at 10am but you want the client there at 8am) or what types of appoinments get reminders."
"The inability to integrate to new PIMS, the inability to send boarding/grooming/bath forms directly, and the cluttered app."
"Everyone gets the same messages so no easy way to keep up with them."
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