11Sight 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

11Sight

4.7

(82)

Pricing

Starting at $12.00 per month

About 11Sight

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success.

Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

Convert more qualified leads and nail that first meeting with 11Sight.

All it takes is one click from any online channel.

Call us now at https://11sight.com/sales

11Sight Screenshots

11Sight Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

1 E-Line
Single User Accounts
Unlimited Video Calls

Starter

$12.00

per user, per month

Plan includes:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Call History
Call Recording
Call Routing
Chrome Extension
Company Directory

Premium

$20.00

per user, per month

Plan includes:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Caller ID
Call History
Call Notes
Call Recording
Call Routing

Enterprise

Pricing available upon request

Plan includes:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Caller ID
Call History
Call Notes
Call Recording
Call Routing

Confused about pricing? We've got you covered.

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11Sight Features

Popular features found in Lead Generation
Campaign Management
CRM
Data Import/Export
Landing Pages/Web Forms
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Pipeline Management
Reporting & Statistics
More features of 11Sight
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Archiving & Retention
Automatic Call Distribution
Automatic Transcription
Brand Management
Calendar Management
Call Center Management
Call Conferencing
Caller ID
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scoring
Call Screening
Call Scripting
Call Tagging
Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Call Whispering
Campaign Analytics
Campaign Segmentation
Chatbot
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Conversion Tracking
CRM Integration
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Employee Activity Monitoring
Engagement Tracking
Event Triggered Actions
Feedback Management
File Sharing
File Transfer
Forms Management
Geotargeting
Group Messaging
HD Audio/Video
Host Controls
Human Handover
Interaction Tracking
IVR
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Live Chat
Meeting Management
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Multi-User Collaboration
Offline Form
On-Demand Recording
On-Demand Webcasting
One-to-One Messaging
Online Voice Transmission
Performance Metrics
Personalization
Presentation Streaming
Presentation Tools
Private Chat
Proactive Chat
Prospecting Tools
Queue Management
Real-Time Analytics
Real-Time Chat
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recording
Reminders
Remote Access/Control
Remote Support
Reporting/Analytics
Scheduled Recording
Scheduling
Screen Sharing
Single Sign On
SIP Trunking
Social Media Integration
Softphone
SSL Security
Surveys & Feedback
Third-Party Integrations
Time Zone Tracking
Transcripts/Chat History
Transfers/Routing
Two Way Audio & Video
Two-Way Audio & Video
Unified Communications
User Management
User Profiles
Video Call Recording
Video Chat
Video Conferencing
Video Management
Video Streaming
Video Support
Virtual Backgrounds
Voice Mail
Web Forms

11Sight Integrations

Breeze

Zapier

HubSpot CMS Hub

HubSpot CRM

11Sight User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.6

Kris R.

Verified reviewer

Information Technology and Services

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed July 2021

The One Click Conferencing solution.

All said and done the pros outweigh the cons and its far far cheaper than others in the space, so a tool to definately have for freelancers and consultants alike, I am very happy with the tool performance and the ease of use, we now have a conference room for every project that we handle, and no more sharing of meeting information and scrambling to join in. Everything is predecided and we manage to use it flawlessly every single time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The always available feature is what our clients appreciate the most, you are never "not reachable", and it matters the most as you are available to your clients and customers alike when they need it and not a few hours after they encountered the issue. The USP is the ability of customers to have a video call with you with the click of a button. The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons. Everything is well placed and intiutive enough to enable any one (even someone who is not familiar with the tool) to use it with relative ease. Elevensight also has an ios and android app that connects you regardless of where you are, provided you are signed on and have enabled the option to receive calls.

Cons:

At times the high definition causes the video to blur, but that can be easily fixed by reducing the resolution. The one other area that can be improved is the color of the player, its bright green and cannot be customized to any other color, and at times it stands out in a webpage when you embed the button like a sore thumb.

Reasons for switching to 11Sight

Competitive price advantage, and the option to be always reachable.

Ken W.

Verified reviewer

Internet

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2021

ElevenSight started as a 1 to 1 conference tool and grew to 20 to 1!

ElevenSight has cleared the way to make life much easier when it comes to making video calls, chats, and more. It also solves the issue of giving your real phone number to others. You set your own schedule and if you are not available, they must leave a chat message. I love that. I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent. There are a ton of other things I can do with this tool as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the flexibility and super easy access for your callers. They do not have to download software, they do not have to type in a password, they do not have to figure anything out. Simply click the link you give them and connect! That's it! Awesome!

Cons:

Can't think of any cons at the moment. I will want to somehow look at tying my conversations and recordings to my CRM systems in the near future.

Reasons for choosing 11Sight

Because it does exactly what I needed - and looks to be growing fast enough with great features coming up and above what I already enjoy. Great job by the team!

Reasons for switching to 11Sight

Although Zoom is a standard name online, especially since 2020 - I find Zoom as a big PITA. I know, I know, it's super easy. But it needed a computer or phone and required me to remember too much information, checking my emails, checking my calendar, remembering a bunch of nonsense. With ElevenSight - a simple link - BOOM we are ON like Donkey Kong!

Ashok K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2022

Can be an best video conferencing tool but buggy

11sight can be good if you are looking for an alternative web conferencing tool with out recording

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

11sight is good with mobile app and acts not only as video calling but also as an internal calling. Call forwarding option is quite an good feature which makes every call is important to us

Cons:

Some times the web application shows bugs and limitation and pricing structure are very bad

David E D.

Verified reviewer

Design

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed July 2022

An alternative to online meetings that also provides a direct sales (support) video channel

It has been great, their support is invaluable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The standalone feature and ability to whitelabel it

Cons:

So far I thought it was a bit difficult to navigate but I ended up spending 1 hour with a CSR and I guess I was just not open to see something different than what I was used to.

Reasons for choosing 11Sight

the personalization and scalability

Reasons for switching to 11Sight

A less expensive option, scalability, and personalization

Traycie A.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2022

Fantastic Alternative to Name Brand Video Conferencing!!!

11Sight has solved the problem of high monthly fees from the competitors and glitchy video calls and replaced my user experience with clear quality video conferencing, the ability to share videos directly within the platform seamlessly, and the invited users/prospects praising the functionality of the product compared to other platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love the most about 11Sight is that his software has enabled me to do daily/weekly virtual conferencing with ease and streamlined the process for my business and personal needs. Additionally, the level of customer support from the [SENSITIVE CONTENT] and team has been phenomenal. A+

Cons:

There is room for improvement with this software on older technology phones. However, that is no fault for this new technology software.

Reasons for choosing 11Sight

Price, features, options provided which helped streamline my business, the direct connection that enables my clients to contact me directly, not wait for an email, or traditional phone call.

Marcus S.

Verified reviewer

Music

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed July 2021

11sight works fine!

For one it is a tool to get in contact with people visiting your website - your future clients. On top I was looking for a tool to teach piano lessons via video chat using multiple cameras / devices like iPhone, iPad, iMac...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a standalone solution to me without needing other apps like FaceTime, WhatsApp, Zoom, Skype, Google Hangouts and name them. Further more I'm able to use the same set up no matter if I get a call regardless from the device of the caller. Windows, Mac Os, Android, iOS. It doesn´t matter. i do not have to switch but simply use 11sight.

Cons:

I had some trouble to get a stable connection but got it worked out with the help of the splendid support.

Reasons for choosing 11Sight

FaceTime only works with Apple devices and I even had trouble to get a good connection without a feedback. I didn't try Zoom because I've found 11sight. And it's much better to me to have the control over the whole process myself. Simply using one software to answer Website visitors and giving piano lessons.

Nathan J.

Verified reviewer

E-Learning

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed January 2022

Good LTD, Needs Polishing

I bought 11sight as a LTD for about what I would have paid for a year of Zoom. The rough edges will likely be better by the time my business gains visibility.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Web based video is easy to use. The web contact buttons can be a good alternative to Google Voice.

Cons:

Meeting links are static and there is no obvious way to secure them leading to potential security issues. No obvious whiteboard functionality makes this software a poor choice for my business. The mobile app needs to be able to host meetings.

Reasons for switching to 11Sight

Trying to reduce the costs of running my business.

Samuel L.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

An allround customer 1st contact tool for salesteams

Overall I am happy with the purchase, I got a lot more than just a video conferencing platform, and this will definitely help us close more sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use for the end client. For us, it is important that the client will be able to use the product with zero learning curve because otherwise, they might give up.

Cons:

Right now there is heavy branding with the product causing it to look cheap and unprofessional.

Reasons for choosing 11Sight

The functionalities with ElevenSight were better as well as easier to start the video calls.

Brooks D.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

11sight.com is an easy way for browser based web conferencing

great experience with web audio/video calls with clients and co-workers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

short url to share and start a web call/conference

Cons:

call recording is all or nothing - currently can't start and stop recording within a call

Reasons for switching to 11Sight

Much easier using a short url for web calls/conferences

Shade O.

Verified reviewer

Events Services

Self-Employed

Used other for less than 6 months

Review source

Reviewed July 2021

Simple & Effective

It really comes in handy for use with those clients who are not tech savvy! This really breaks down the barriers of technology with the less technical among us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that your users can reach you easily without any difficulty on your pre-defined medium , whether that be video, voice, or text! With some much complexity surrounding other well-known tools, having something simple yet effective is a much-needed breath of fresh air!

Cons:

The UI in the dashboard could be made a bit more modern. It’s not a deal-breaker but it’ll be nice to have that improved.

Reasons for switching to 11Sight

A lot more features with a lot more functionality!

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