All Intermedia Unite Reviews
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Intermedia Unite Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.8
Value for money
4.7
Functionality
4.7
Pros
"Overall, this has been a positive experience and it works to fill the needs of our team and communication with our clients and partners."
"Through the use of mobile apps and video conferencing, our ability to broaden communications within the company, outside vendors and partners has simplified our unique hybrid office platform."
"With Intermedia Unite, we were able to set up an answering system for after hours that still gives the caller an option to reach a live dispatcher if the issue is urgent. "
Cons
"The interface is unintuitive, with too many clicks required for basic tasks like call handling or user management."
"For the price, Unite feels outdated and less flexible than many alternatives on the market."
"Can't figure out how to set a different and unique ring tone for my cell phone to let me know it's the "office line' ringing."
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