All Phone.com Reviews
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Phone.com Reviews
Reviews Summary
Overall Rating
3.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.7
Customer Support
3.5
Value for money
3.4
Functionality
3.7
Pros
"It use to be good with the customer service was base out of USA all my issues were resolved immediately and in a timely manner."
"I liked the fact that I could have a toll free number to use in my business."
"I don't have a great need for the service, but it makes my business look more professional."
Cons
"October and Nov 2024 the system has actually crashed (servers down) several times - right in the middle of big client meetings. "
"Any business that doesn't respect a customer current, past or potential future, - enough to allow them to speak with a supervisor for further assistance in disconnecting a bank account that belongs to a different individual than the account is connected to - does not deserve your business. "
"The customer service is a joke! As mentioned in other reviews, they seem to have zero urgency in helping and you can't reach anyone by phone!"
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