Uptrends 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Uptrends

4.7

(107)

Pricing

Starting at $100.00 per month

About Uptrends

Uptrends is a cloud-based website monitoring solution that helps businesses of all sizes and kinds to monitor their websites, servers, APIs and network performance. Key features include multi-browser monitoring, checkpoint monitoring, real-time alerts, a transaction recorder and mobile apps.
Uptrends is now part of ITRS, which provides 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users.

Uptrends offers website monitoring functionality that lets administrators keep track of website uptime and performance in real time. there are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. A dashboard can be used to monitor live performance indicators and run root-cause analysis for any issue that occurs.

In addition, Uptrends can also be used to monitor the performance of integrated web applications like shopping carts, login pages, forms, payment screens and more. The solution identifies broken or slow website interactions and suggests possible causes and troubleshooting steps.

Uptrends is available on a monthly subscription basis. Support is o...

Uptrends Screenshots

Uptrends Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Business

$100.00

flat rate, per month

Plan includes:

Worldwide Checkpoints
Availability Monitoring
Web Performance Monitoring
User Journey Monitoring
Multi-Step API Monitoring
Real User Monitoring
Public Status Pages
1 year historical data + 30 day saved logs

Enterprise

Pricing available upon request

Plan includes:

All Features From the Starter and Business Plans
Check from multiple locations at once
Monitor web apps in & outside the firewall
Error screenshots
Waterfall charts
SLA Monitoring
Unlimited operators
Advanced alerting
Advanced user management
Native integrations for ITSM automation

Popular features found in Website Monitoring
Activity Dashboard
Availability Testing
Data Visualization
Event Logs
Real-Time Notifications
Server Monitoring
Transaction Monitoring
Uptime Reporting
Visitor Tracking
More features of Uptrends
Alerts/Notifications
API
Chat/Messaging
Collaboration Tools
Customizable Reports
Drag & Drop
Email Alerts
For Websites
FTP Monitoring
Issue Tracking
Mail Server Monitoring
Mobile Alerts
Multiple User Accounts
Performance Management
Performance Metrics
Real-Time Monitoring
Remote Monitoring & Management
Single Sign On
Third-Party Integrations
User Management
Widgets

Uptrends Integrations

PagerDuty

Slack

Uptrends User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

14%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.7

Functionality

4.5

Bryan H.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Uptrends is the website tracking tool you need!

Love uptrends. Don't know how we got along so long without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up.

Cons:

Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help.

Jeff H.

Verified reviewer

Electrical/ Electronic Manufacturing

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Site monitoring for hosted environments

overall a very positive experience and I would implement it again. It's been instrumental in monitoring of commercial sites

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to setup. reasonable prices. very good support

Cons:

The sales people used to be aggressive. Not really in a negative way, but regularly trying to sell more. That's changed since the acquisition.

Reasons for choosing Uptrends

for sites that are hosted by a third party and clients don't have access to infrastructure like sql, CDN (service worker), IIS, etc. a JS based tool is all you can use and Uptrends serves that market very well. If you have complete control of your infrastructure, more robust tooling is available - New Relic, DataDog, etc.

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Beware of this Company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.

Cons:

We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.

Derek D.

Verified reviewer

Sporting Goods

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

A must for any e-commerce merchant

Fantastic. The support team is great, and your product manager will always be in contact with you to let you know of new features or how to get the best out of your account with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Real-time user insights and notifications. When your business is open 24/7 it can be hard to step away but if you do step away and an issue arises, Uptrends will notify you immediately. Not only will you receive the notification but it will provide you with plenty of information about what the problem is so you can take quick and appropriate actions to fix it.

Cons:

Uptrends has constantly evolved since we signed up and have yet to hit a roadblock or limitation for our use. If we had one request, it would be related to the real-time user dashboard. We want to see active users and pageviews in real-time like Google Analytics provides vs. a 5-minute interval

Reasons for switching to Uptrends

A more robust feature set and support.

Nate R.

Verified reviewer

Utilities

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

More than an uptime monitor

10/10 - great experience from onboarding to support. If anything, our internal team was not prepared to engage at the same level and we were the drag on getting the most out of Uptrends. Great value for money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Other than the ease of implementation, the "hands on" nature of the customer success team, literally implementing monitors for us, showing us how to do it (vs pointing us to documentation), and even above that, proactively notifying us when a monitor needs to be updated and offering to make those updates for us. Wow!

Cons:

Hard to really say a true "con", but there were a ton of features we have not even used yet which are included in our subscription. I would maybe like the ability to customize the uptime chart a little more. Since our software deployments do not always happen within the same window, I would like a capability to sort of programmatically pause the monitor (at the start of a deployment, for example) and then reinstate so that customer-facing uptime charts show green or a planned outage vs. downtime.

Svetlana A.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

The great tool to easy monitoring

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

— We enjoy the API that helps our main monitoring system (Zabbix) trough integrations, — we like the coolest technical support who always helps us to solve our different issues and answers for different questions, we always feel the real support here, — it's the most powerful tool for GEO-distributed and independent outside monitoring of availability of our services, — it's very easy to control multi-user access and to do mass updates with templates or API.

Cons:

Of course we desire if there were more servers located in our country and some other countries, it could make our monitoring more sensitive :)

Raj D.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Convenient

We were able to remotely monitor transactions (simulated user interactions) with key services, from multiple locations around the UK and EU with ease. I tested around 50 solutions and Uptrends came out in the top 3, winning through price and features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to record transactions. Uptrends configure the transactions. We find SAS, and also on-prem services often change during upgrades. We just log a call with uptrends and pretty soon after they have updated the transaction and monitoring is working again. Azure authentication and creating a large number of users was straightforward. Varied alerting options, groups, and high degrees of customisation work well for us. The information from errors available can include screenshots, traceroutes and waterfalls. It helps diagnose problems and is quite usefull.

Cons:

Cost. If this was cheaper we would have monitored far more of our services remotely through uptrends. Currently, we are limited to just key services.

Andy B.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Uptrends Continues to Shine

We love the product, and trust it across our portfolio. It's clear and intuitive to use for the most part and the support team are first rate if you ever need to engage with them. Really happy we moved to Uptrends

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, and customise and you can get up and running with a basic monitor really quickly. Support are excellent in assisting you get the most out of the product too, and have proved really useful when exploring the more complex monitor and journey tracking that is available

Cons:

Don't like the new UI, but honestly, it's just a case of getting used to it. I wouldn't not recommend the product because of this.

Reasons for choosing Uptrends

Another area of our company were using it and recommended it to us

Reasons for switching to Uptrends

It was overly complex and difficult to administer

Cam B.

Verified reviewer

Retail

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed December 2023

Beware of 12 month contract with 90 day termination notice

The worst SAS contract I have every seen for a moderately useful product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their monitoring is fine. They were helpful in getting us set up.

Cons:

Buyer Beware: when signing up, you are agreeing to a 12 month contract with a 90 day termination notice. If you complain about this, their customer "service" will send you a screen shot of the contract with these terms highlighted. The 12 month term is not mentioned on the website. They aren't offering annual pricing with a discount vs monthly pricing. Nope, you're just signing up for 12 months with a 90 day out.

Verified

Reviewer

Computer Software

11-50 employees

Used other for less than 12 months

Review source

Reviewed October 2019

Acceptable functionality, scammy business practices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does its job of monitoring, albeit with a clunky 90s-era interface.

Cons:

First, their UI makes it impossible to downgrade plans . You can only upgrade. Nice. Then, their "month to month" billing is a scam. In the fine print, you have to give them 3 months' notice (!) Who does that... And they conveniently interpreted "3 months" as "4 more payments". I.e., I cancelled in mid-June, and I'm charged at the end of June, the end of July, the end of August, and the end of September. Great! Then... they don't stop charging your card even after the ridiculous 3 months have passed ... *Another* charge comes in at the end of October. Don't fall for it like we did... Use something else like dotcom-monitor.com (which is recommended in Google Page Speed docs) -- just anything else than these guys.

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