All Egencia Reviews
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Egencia Reviews
Reviews Summary
Overall Rating
3.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
3.6
Value for money
3.7
Functionality
3.9
Pros
"The large inventory and smart technology allow me to find what I need quickly and with little need to search beyond the 1st page."
"The interface is intuitive and the email alerts have been very helpful."
"Overall as a frequent traveller myself, I liked it."
Cons
"On several occasions when my co-workers and I have had delays or cancelations, we've been met with a cumbersome process and at times disengaged customer support representatives."
"I don't like how it is difficult to book round-trip flights with different outbound and inbound carriers; there are also some challenges I've had with their support team around late rescheduling of flights."
"Not catered to high volume or executive travel."
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