All SumUp Reviews
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SumUp Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.3
Value for money
4.3
Functionality
4.4
Pros
"the app is straightforward and connecting the card machine is simple. If you have a new enough mobile phone, you don't even need the card machine as you can just use your phone for tap to pay."
"I also appreciated the transparency in pricing and the lack of hidden fees, which made it easier to manage our small business finances."
"Mamy functions available so overall great tool for small business or business that needs to accept simple payments or bookings."
Cons
"It developed an error just outside of warranty - customer service refuse to help so we have wasted valuable charity funds on a reader used less than 10 times and now have to buy another. "
"No way out of 12 month subscription, even when Sumup isn't upholding their side of the contract"
"It then sends you a link to the chat with the people who already weren't able to help you."
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