All Purplepass Reviews
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Purplepass Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.9
Value for money
4.9
Functionality
4.7
Pros
"Using Purplepass has made our ticketing process more streamlined, helped sell additional tickets for our program, and has allowed us to easily incorporate online ticket sales through our website for our events."
"We can slice and dice the data through the use of simple radio buttons, and it makes me look quite smart when I produce demographic data on command."
"The process of creating a new event, and running the box office for that event is very intuitive - to the point where I was able to take over running things for my college Theatre Department without any training."
Cons
"I used Purplepass Ticketing for quite some time now, because of their "live ticket agents" which is basically just an answering service - but have recently had HORRIBLE EXPERIENCES in not being able to sell tickets because they can't even find my show and not being able to receive payment after the fact."
"I still run into occassional problems with hardware (mostly the ticket and receipt printers), but this isn't really an issue with Purplelass - it's just that Boca printers can be rather finicky."
"I had barely looked at the POS before opening night when my box office person was late, I plopped my inexperienced 17-yr old daughter in front of it with a 2 minute training."
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