Referral Rock 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Referral Rock

4.6

(95)

Pricing

Starting at $175.00 per month

About Referral Rock

Referral and affiliate marketing ON AUTOPILOT – more referrals, lower cost to acquire customers. Make it easy for your customers to discover, join, and share.

Built for marketers looking to grow their referral, affiliate, and partner programs with less admin work. Fully customizable portal, multiple embed options, one-click sharing, and flexible rewards.

Less work with integrations into the systems you're already using. Track and manage impact as you scale. Expert support from onboarding specialists.

Referral Rock Screenshots

Referral Rock Pricing and Plans

Starting price: $175.00 per month

Free Trial

Free Version

Professional Plans

$175.00

flat rate, per month

No plan information available

Engage Plans

$200.00

flat rate

No plan information available

Franchises & Resellers

$1,000.00

flat rate, per month

No plan information available

Enterprise

$25,000.00

flat rate, per year

No plan information available

Referral Rock Features

Popular features found in Referral
Campaign Management
Commission Management
Conversion Tracking
Customer Segmentation
Email Marketing
Employee Referral Management
Incentive Management
Lead Engagement
Multi-Channel Marketing
Performance Metrics
Reporting & Statistics
Third-Party Integrations
More features of Referral Rock
Activity Dashboard
Activity Tracking
Affiliate Management
Alerts/Notifications
API
Campaign Analytics
Campaign Segmentation
Contact Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Electronic Payments
Email Templates
Engagement Tracking
For Customer Referrals
For Employee Referrals
Fraud Detection
Gamification
Lead Capture
Lead Generation
Lead Management
Multi-Campaign
Multi-Language
Promotions Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Referral Templates
Referral Tracking
Reporting/Analytics
Rewards Management
ROI Tracking
Social Media Integration
Social Promotion
User Management
Visual Analytics

Referral Rock Integrations

Zapier

HubSpot CRM

Intercom

Squarespace

WordPress

WooCommerce

See all 22 integrations

Referral Rock User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

26%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.8

Functionality

4.4

Johnny R.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed January 2018

Glitchy but perfect for my size business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once you get the hang of it and learn the vernacular it's pretty straightforward. And, it seems to have all the features I need without costing a fortune.

Cons:

Working with the text, like font selection and size, spacing, etc. is super glitchy and I found myself finding workarounds when putting together the member and referral pages. Never did really get it to look the way I wanted it to look. And, if I indented anything it automatically inserted quotations kind of underneath the text. Everything else seems to work fine, but considering the text setup is crucial to the message it seems as though maybe some more functionality attention should be paid to that. Choosing text size is a real pain since there is no way to know exactly what size you are choosing.

Vendor Response

Thanks Johnny. We are redoing the program editors in the next month or so! Valuable feedback!

Replied January 2018

Alex S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2023

Loved using Referral Rock, Great Integration with HubSpot

We've loved our experience with Referral Rock! The implementation team is very helpful and our specialist, [sensitive content hidden], is super responsive and willing to help. She didn't overwhelm us with emails or resources, but we always knew we could go to her with any questions. Overall, a really great experience and we definitely recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed an easy-to-use affiliate management and payout software that integrated seamlessly with our CRM, HubSpot. We've loved our experience so far and it's been easy for our affiliates to use!

Cons:

Because we are new to the system, it's sometimes hard to find the settings we're looking for within the system. Also, I wish it were possible for our affiliates to update all of their personal info in their account settings (such as email and Paypal address). Other than that, we are loving it!

Reasons for choosing Referral Rock

We loved LeadDyno and were going to go through with it, but it didn't have a 2-way sync with HubSpot so we couldn't make it work with the way our systems are set up. Also, RR support was more timely and consistent even though LeadDyno was great too.

Reasons for switching to Referral Rock

Needed better integration with our system, wanted a more robust system that had several tools for viewing referrals on the affiliate side and just an overall better affiliate user experience

Verified

Reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed January 2019

Poor User Experience. Poor Customer Service.

Not a fan.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The idea, maybe. Except there are competitors out there that are way better.

Cons:

Supposed to make your life easier, but it’s conplicated and frustrating. Plus it doesn’t even look professional.

Vendor Response

We are more than happy to help you but we can't find you in our customer database. We have no customers in that match the information you gave of "Hospital & Health Care, 1001-5000 employees" . Also our software solution doesn't even fit the "Hospital & Health Care" industry. I don't understand why you don't mention your name, company and choose to hide your contact information. We have live chat support, email, phone, and dedicated service people for each account, so we find it hard to believe that we could not rectify the situation. Anyone who was that unhappy has received refunds. Please reach out to us so we can assist!

Replied January 2019

Samina V.

Verified reviewer

Real Estate

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed June 2023

Frictionless for the Customer!

Overall great experience. Great customer service and our account manager [sensitive content hidden] was super helpful and knows her product very well!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing is how easy it is for a customer to sign up with a single click and use their dashboard link to check their stats. Our goal was to make it frictionless for the Referring member and Referral Rock certainly does that.

Cons:

We had to host the landing page within Referral Rock instead of our domain for tracking purposes. This was not ideal but it was the only way to make it work with our system.

Reasons for choosing Referral Rock

RR was the first company to ask about our funnel flow in the very first discovery meeting. Plus integration seemed easier and it seemed more cost effective than other platforms.

Nicole L.

Verified reviewer

Banking

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed June 2023

Fantastic product and service!

At a lower cost than competitors, we received excellent customer service from sales to implementation and implementing the product was a breeze with all of the available customizable tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customizable tools and portal we're extremely easy to use.

Cons:

I can't think of one con about Referral Rock!

Reasons for choosing Referral Rock

Price and the knowledge our sales rep [sensitive content hidden] had presenting the product to us.

Sarah M.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used other for less than 6 months

Review source

Reviewed March 2020

Outstanding customer service

Our overall experience has been amazing, from the moment that we indicated we were interested in the platform we have pleasantly surprised by the platform and the customer service. I have worked with many platforms with customer service centres outside of Australia and this is the best experience we have ever experienced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding.

Cons:

Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.

Reasons for choosing Referral Rock

We chose referral rock as Mention Me wouldn't consider us as a client, because of our small volume. We were also considering devising our own system using salesforce and marketing cloud, but due to the short timeframes and the $$$ involved in this solution the Referral Rock platform was the best option.

Vendor Response

Thank you for the kind words! Glad we can raise the bar on customer service outside of Australia.

Replied March 2020

Brett P.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed January 2018

The team is amazing. I'm far from a computer wizard. They have made it super easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.

Cons:

It's not really a con but better artwork would be nice. But you have the option to upload your own work.

Vendor Response

Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.

Replied January 2018

Perry P.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed March 2018

Amazingly simple software to growing our referral network

Simplicity of rolling out a referral prgramme

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity, flexibility and customisation options. I really like to way everything is within one system

Austin J.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Referral Rock rocks smart home tech referrals

By far the best part of the software is the team behind it. Our success manager is on top of every request and has been invaluable in getting us up and running quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility and customization options are near endless and that makes the platform incredibly valuable for a product like ours. We are able to uniquely merge our customer experience with their underlying technology seamlessly. In addition, our success manager has been rock solid (pun intended). He's really helped us extract the maximum value from the platform, unique to our business and customer experience.

Cons:

While we are in the early phases of our launch, the only drawback for some may be in the flexibility of the platform itself. Because of its flexibility, many of the functions can/should be custom built for your unique organization. While this is a huge plus for us, it may not be the best option for some.

Steve S.

Verified reviewer

Insurance

Used monthly for less than 6 months

Review source

Reviewed March 2018

This referral software is very intuitive to setup and on-boarding and very affordable

Increased our customer base and exposed our brand to a much bigger audience at a very good ROI compared to the likes of Adwords.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup widget is doesn't take long to setup, and understand. You do need some experience with setting up campaigns, but if you miss anything the onboarding team takes you through a pre-launch call and screen sharing - which picked up the things that I had missed.

Cons:

It's probably no for everyone - given it is a commitment to setup and use - the easiest thing would be to just email your customers. But this adds a layer of tracking and viral-ness given people that are referred to, can also make referrals. To get the most out of it I suggest testing various offers to find a sweet spot.

Vendor Response

Thanks for the comment on benefits! Many of our customers have found referral programs can be a great channel for user acquisition vs Adwords

Replied March 2018

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