All AutoLeap Reviews
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AutoLeap Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.9
Value for money
4.7
Functionality
4.8
Pros
"We were able to eliminate two advisors in our 7-bay shop by switching away from Autoleap through increased efficiencies with our new provider, and now the shop is running much more efficiently."
"Enjoy the direct access Prodemand and Mitchell and the ability to hilight notes and concern points for the service managers to be able to bring tk the customers attention while i continue on with the diagnosis, repair or inspection."
"Very simplified system that saves time due to the amazing features such as parts Ordering, being able to send for approvals and invoicing, and a chat box that a real person responds within a minute to help with any technical difficulties"
Cons
"Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. "
"System has no ability for API integration like others which limits how much you can scale with their system."
"Most frustratingly, technicians were occasionally unable to complete inspections, and we had to open new work orders to do the same thing over again. "
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