All Shop-Ware Reviews
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Shop-Ware Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.8
Functionality
4.5
Pros
"The tracking system inside of it is amazing and can’t be tampered with."
"Shop ware's interface and automation makes managing orders and customer's communication really, REALLY easy."
"Communicating with customers is super easy getting repair orders approved is amazing."
Cons
"The cheapest tier is kind of expensive for startup businesses with low capital, valued at $250 per month"
"The calendar not auto updating based on the invoice/estimate is very annoying, and not being able to pull up labor times for certain jobs like evap vent valves, or just brake rotors can be time consuming making the job."
"Sometimes the system is rather slow to load and if we link it to Nexpart, close the Nexpart tab, then order another part later it will be added to the work order even if the work order was closed."
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