ShadowProtect 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ShadowProtect

4.4

(31)

Pricing

Starting at $99.95 one time

About ShadowProtect

ShadowProtect is a software solution that provides backup and disaster recovery for physical or virtual servers, laptops and desktops. The software allows users to recover their Windows IT environment anywhere and anytime, and from any type of disaster. It also offers features such as automation, visualization and many more.

ShadowProtect Screenshots

ShadowProtect Pricing and Plans

Starting price: $99.95 one time

Free Trial

Free Version

Basic

$99.95

per feature, one time

No plan information available

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ShadowProtect Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of ShadowProtect
Access Controls/Permissions
Alerts/Notifications
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Data Replication
Encryption
Event Logs
Incremental Backup
Remote Server Options
Scheduling
Server Monitoring
Web Access/Restoration

ShadowProtect User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

35%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

3.9

Functionality

4.5

Kevin Y.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed April 2018

Great Backup for small business and enterprise server systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tons of features Image management options Multiple back schemes make solutions for most storage requirements Very reliable Great reports Works with several different online backup providers

Cons:

Its not cheap, but you get what you pay for. takes a little time to learn the ins and outs of it. Interface isn't the prettiest in the world.

Vendor Response

Appreciate the positive feedback Kevin, thanks!

Replied July 2018

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

Although a bit more expensive than similar backup software, ShadowProtect checks all the boxes.

The ability to virtual boot a server from a backup, to get a client back up and going while their true server gets replaced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShadowProtect is a great piece of software. The main draws of this backup utility, are that you can encrypt your backups (which helps comply with HIPAA and other various laws), and perform a virtual boot from the backup media if your server/PC goes down. It's pretty amazing to be able to right-click the file that the backup creates, select "virtualboot", and have a working server up and going in 10 minutes or so. Pretty much a Disaster Recovery dream

Cons:

This software is expensive!! You can get the same functionality from something like Acronis, at a fraction of the cost. But I think ShadowProtect was one of the first that could virtualize. It's a great product, but there are other cheaper options.

Vendor Response

Happy to be checking your boxes, thanks for the great feedback :-)

Replied July 2018

Bjoern F.

Computer Networking

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Quality and Support has decreased

This used to be a great and reliable software but we've found ourselves spending more time to fix and troubleshoot issues than we should. If every day backups stop working somewhere, I loose confidence in the product. There's other players that offer the same or more features for half the cost and have much more responsive support and less issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a great product when it works. Reliable backups with flexible restore options.

Cons:

The software has many bugs and unexpected issues that make the backups less reliable. We've been spending too much time troubleshooting issues, calling support and often not finding a real fix other than a temporary workaround. The support is really lacking. The response time is horrible. By the time most tickets are responded, you've lost 2-3 days of backups. Restoring full machines is also a painfully slow process unless you can do an instant restore to a VM that reads from the backup storage. Each machine has to be setup with ShadowProtect individually which takes a lot of time. The uninstall of the product fails in most cases and requires a painful procedure to rip out the rest.

Vendor Response

Hi Bjoern - many thanks for your feedback and always great speaking with you. Never hesitate to reach out to me at connie.whiteside@storagecraft.com. Best Regards, Connie Whiteside Sr Director Customer Success

Replied December 2018

David P.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Backups you can trust

With ShadowProtect we are able to backup servers throughout the day. We no longer need to schedule backup windows for each server to avoid flooding a NAS with several backups at the same time. This also means that nights can be devoted to maintenance without interrupting critical backups.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite feature is backing up throughout the day without interfering with production

Cons:

Recovering part of a drive (less than everything, but more than 1 folder) can be challenging, especially if you are trying to keep specific security settings in place.

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

It just works

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to setup, clear but informative interface. Plenty of different ways to backup and types of media that data can be backed up to. Can backup physical machines and also virtual applicances.

Cons:

Great for Standalone Physical devices, prefer another product for virtual applicances but that's purely on my preference. Pain having to install imagemanager to manage the backups would be better install 'All in One product'

Vendor Response

We thank you for your review - your feedback is greatly appreciated. Never hesitate to reach out me at connie.whiteside@storagecraft.com. Best Regards, Connie Whiteside Sr Director Customer Success

Replied December 2018

Carl A.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Better Options on the Market

Used this as the primary back for our MSP for several years and had a few quirks. The markdown comes from the experience to restore complete backups during a real world incident. We had users on other products that were restored in less than a day. Those under this product took a couple days to receive the offsite backups and restore.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The interface is easy enough to understand and navigate. Excellent Training program Certification for Storagecraft

Cons:

The setup of clients can be a bit clunky and there is some terminology unique to only storagecraft The offsite backup product is confirmed, but not actually verified for usability.

Vendor Response

Thanks for the frank review, Carl. We very much appreciate the feedback and it was great that we were able to speak to you directly about the specifics of this situations and the "cons' you listed. We take feedback like yours very seriously, have discussed this internally and will use it to improve our processes moving forward. Thank you again!

Replied February 2020

Verified

Reviewer

Computer Networking

2-10 employees

Used other for less than 2 years

Review source

Reviewed August 2018

SMB friendly and scales well

Imaged based server backups. Pretty good stuff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly easy to use once you get the training out of the way. Somewhat intuitive though they did change the interface around at least once on me. Had to restore a few servers in my time that were affected by Ransomware or hardware failure and it always went (relative to the situation) smoothly.

Cons:

Chains. Always the chains. "Check the chains, the chains are broken, corrupted chains over here." Had one server out of the bunch where we couldn't do a bare metal restore but were able to restore the files to a new OS. Probably could have solved it had we enough time but as it was a production server we favored speed over quality in that particular situation.

Vendor Response

Hi there - Connie Whiteside Sr Director Customer Success here - thanks for your feedback! Never hesitate to reach out to me with questions or concerns at connie.whiteside@storagecraft.com Best Regards, Connie

Replied August 2018

Verified

Reviewer

Computer & Network Security

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed August 2018

A very good choice if you want backup and build a DR plan

We used it to backup servers and implement DR on another site. ShadowProtect is really designed to do just that and it does it very easily and works every time. All recovery method (which are plenty) work also as they should. A very important feature is virtual-boot, from which you can instantly test an image by transforming it to a VM on any machine, eg a powerful laptop with VirtualBox. I'd like it to also be strong in endpoint/workstation area too, but its lack of plain folder/file backup is important. You just can't backup all systems' disks if what you really need is to backup a few locally stored documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SP is a very good choice if you intend to do backup and DR plan. Some people might bother only with backing up servers or files, but SP really excels in disaster recovery options! ImageManager is a really great tool that comes with the solution which manages and verifies your images. System backup and recovery options are plenty and all work, and this is really important.

Cons:

While it's a pretty much do-it-all solution, it lacks of some features such as single file/folder backup. You only get to backup full images/systems. Also SPX is not really polished as a gui/console, needs some refactoring on the UX area.

Verified

Reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Shadow Protect