Spanning 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Spanning

3.8

(29)

Pricing

Starting at $48.00 per year

About Spanning

Spanning provides SaaS data protection solutions for G Suite, Microsoft 365, and Salesforce. It provides organizations access to enterprise-class scalability, security, and compliance to protect and recover data assets. Spanning can be used to safeguard data in the event of illegitimate deletion, human or program errors, malware, data theft, and other risks.

Using Spanning 360, which offers end-to-end protection for data, email, and accounts, administrators can detect and block sophisticated email attacks. It also offers a dark web monitoring feature to proactively prevent data loss disasters. Additionally, with Spanning Backup, admins and/or end users can quickly find and restore data in just a few clicks using an intuitive interface.

Pricing information for Spanning products is provided by Kaseya. Support is available via an online knowledge base, email, and other resources.

Spanning Screenshots

Spanning Pricing and Plans

Starting price: $48.00 per year

Free Trial

Free Version

Basic

$48.00

per user, per year

No plan information available

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Spanning Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of Spanning
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Audit Management
Automatic Backup
Backup Log
Backup Scheduling
Cloud Backup
Compliance Management
Continuous Backup
Data Recovery
Data Storage Management
Encryption
HIPAA Compliant
Incremental Backup
Monitoring
SSL Security
Status Tracking
Task Scheduling
Third-Party Integrations
Version Control
Web Access/Restoration

Spanning Integrations

Salesforce Sales Cloud

Google Workspace

Microsoft 365

Spanning User Reviews

Overall Rating

3.8

Ratings Breakdown

52%

14%

17%

Secondary Ratings

Ease of Use

3.9

Value for money

3.6

Customer support

3.4

Functionality

3.9

JP G.

Verified reviewer

Investment Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Excellent Salesforce Backup Utility

Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

Cons:

While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

Timon Z.

Verified reviewer

Plastics

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Perfect for easy M365 Backup

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to set up and administrate. Works fine.

Cons:

The Web interface is a bit mixed up but when you got it once, its easy.

Reasons for choosing Spanning

It was way cheaper and it was easier to set up.

Tucker S.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed November 2023

Avoid Spanning

The overall experience with spanning was poor. We really wanted to like the product, and the way it was demo'ed to use was fantastic. However, once we started deploying it to our customer base we quickly realized there was many downsides to the management of the product and at that point Kaseya has their grips on you and wont let go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From the surface spanning looks like a fantastical product. In a demo it it is very easy to use, end user friendly with a self service portal. Sales does a excellent job selling it. The self service portal and linking it to your M365 login is fantastic idea, Setup is fairly straight forward.

Cons:

Kaseya that is all that really needs to be said. On the surface Spanning is a great product and has good potential. When it works it does exactly what we would expect. However, the partner management inferface that Kaseya has developed for the product makes it almost useless for us. Kaseya sales over promises and under delivers once you start utilizing the product with multiple customers. Constnat login issues, multiple errors on backups that never stop. The management of the product becomes overwhelming.

Reasons for choosing Spanning

We had an existing relationship with Kaseya for a couple other products which ultimately played into our choosing Spanning. Ultimately however the Spanning mess has caused our partnership with Kaseya to sour and we will be avoiding their products going forward.

Reasons for switching to Spanning

We were switching from Veeam for M365 to get the data moved to a cloud provider and for the customer facing self service portal. Ultimately we went back to Veeam for M365 as spanning was just to painful.

David S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Excellent backup solution for Microsoft 365

I use spanning to back up client data from Microsoft 365 suite including mailbox data and sharepoint data. I occassionally have to restore data from the spanning backups and I find this straight forward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It offers an easy and efficient way of backing up cloud data from Microsoft office 365 and the restoration process is also straight forward and intuitive.

Cons:

The cost is quite high and the onboarding process is slightly complicated.

Verified

Reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Spanning for Salesforce is a Must-Have

We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce environments due to the nature of our business and we are also migrating from one environment to another. Spanning was among the tools used in that migration project.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I liked the ease of installation and configuration. It took about 15 minutes of effort to install/configure and begin using. The backup function is seamless to administer once the app is installed. The restore function is easy to navigate through to submit and watch the status of a restore. Overall an easy to navigate user-interface. Authenticating across different Salesforce environments is easy as well.

Cons:

It would be helpful to be able to conduct Field Level restores. We're limiting to restoring an entire object. We can restore Flows and Workflows, but not Processes in Process Builder specifically. In this role, I inherited a mix of different automations, so this is not specifically a problem with Spanning other than it does appears that no all of our automations are accounted for.

Reasons for choosing Spanning

I had previous experience with Spanning for Google and really liked it. I knew that Spanning had a solution for Salesforce backups and it was my first and only choice when I was hired by this company.

Paul M.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Great company until it was taken over by Kaseya

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use cloud-based and reasonably priced

Cons:

The customer service and billing process. After Kaseya took over the company when the billing renewal occurred there was no simple way to pay for the services. They requested us to use some weird helpdesk form to put our credit card in for billing which seemed unusual and suspicious. Then they did not bill us for more than a month once we followed this even though we followed their instructions. Got angry and told us we need to pay even when they did not bill us, we then decided to cancel the service cancelled our services with them, and advised them. Their response was to put our debt with a debt collection. Hopeless!

Verified

Reviewer

Education Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed December 2022

Customer support degrades after takeover by Kesaya

As a small Startup we used this to backup Google Suite account data for > 5 years. Restores we needed during that time worked fine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple setup, with "set and forget" functionality. The few restores we had to make worked flawlessly and in acceptable time.

Cons:

We were presented with pricing to sign up which did not transparently state an increase once a certain quota was reached. That needs to improve, else it feels like false advertisement.The offer that we received to cover for the overage was actually reasonable and comparable to competitors. Just the lack of transparency did not sit right with us.We decided to leave and it was and still is impossible (since > 6 months!) to get a confirmation of our cancellation from customer support which has degraded considerable after the takeover of the company by Kesaya. Is it correlation or causality?

Ben M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2021

Totally inadequate for business grade protection

This product is just not ready. The support is not easy to reach and when you do, it rarely provides what I would call a resolution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is cheap. Price is the only thing going for it.

Cons:

That it takes several weeks (YES, literally several weeks) to get the initial backup of some user mailboxes. In addition, when there are errors (and there are always errors), you have little meaningful visibility into the cause or resolution options. You have to call into support and pretty much every time I've done that they say it will resolve itself on the next backup. Those run only once per day. The latest time, she advised we'll keep an eye on it for a week or so and see how it does. The other negative is that I have called for support and on more than one occasion, the hold time was 30-40 minutes. When I discuss this with account management, they advise that they really do prefer providing support via email.

Reasons for choosing Spanning

Price. Yes, I was dumb and greedy.

Reasons for switching to Spanning

Price. The only reason. and it was a HUGE mistake. Backupify is reliable and robust. I'm hoping this blunder will not cost me the thousands of dollars on the agreement. It'll be a costly lesson but I'll happily tell everyone about my experience to help prevent others from making this mistake.

Patrick T.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

This cannot be trusted

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionalities and interface work great.

Cons:

Spanning (now Kaseya) started sending us surprise invoices for 20k USD, and then went completely unresponsive after more than 6 months trying to get them to send us a new contract. After 20 email to their support, accounting & management team, nobody seems to know what they are doing, and nobody is able to reply to an email within 6 months. Is that the type of company you want to put in charge of your data safety?

Reasons for choosing Spanning

Pricing

Daniel W.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

No development, bad UX and really slow Interface

After we cancelled, it was claimed that the contract would continue for another year, although contractually something else was agreed. I wish, I had never started with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementation and rollout was fast and easy.

Cons:

Unfortunately, Spanning Backup has not seen any further development in the last two years. The user interface and the UX is a disaster. The backup of the data itself works, but when you search for data, you need a lot of time and a lot of patience. A complete export of the data is factually not possible. A single mailbox with 20GB of data took a week to export.

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