IntegrateCloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

IntegrateCloud

4.6

(61)

Pricing

Pricing available upon request

About IntegrateCloud

IntegrateCloud is a comprehensive software solution that offers various connectors and integrations to streamline communication and enhance productivity within customer support systems. By leveraging their suite of tools, businesses can optimize their workflow and improve customer service through seamless integration with popular platforms like Zendesk, Jira, Asana, Slack, GitHub, Office Teams, and more.

IntegrateCloud Screenshots

IntegrateCloud Pricing and Plans

Starting price: $20.00

Free Trial

Free Version

Basic

$20.00

flat rate

No plan information available

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IntegrateCloud Features

Popular features found in Integration
API
Configurable Workflow
Dashboard
Data Connectors
Data Extraction
Data Import/Export
Data Management
Multiple Data Sources
Reporting/Analytics
Third-Party Integrations
Web Services
Workflow Management
More features of IntegrateCloud
Automated Scheduling
Data Capture and Transfer
Data Storage Management
Data Warehouse
Drag & Drop
ETL
Integrations Management
Monitoring
Real-Time Data
Widgets

IntegrateCloud User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

31%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.7

Functionality

4.4

Luis Felipe P.

Verified reviewer

Program Development

2-10 employees

Used daily for less than 2 years

Reviewed October 2022

Very helpfull

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This integration is very good, saves a lot of time, excellent for those who use GitHub and ZD, I really recommend using it!!!

Cons:

None I guess, is a simple integration but very very helpfull.

Sam S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

The best help you would get

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration we purchased from Integrate cloud was very fluid and we are still using it. It makes my team more efficient. Great Stuff, Easy to use.

Cons:

UI can be a bit more attractive and colourful.

Reasons for choosing IntegrateCloud

It was cheap and much better than the expensive options out there.

Reasons for switching to IntegrateCloud

It was expensive

Hannah T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed July 2023

Good free app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Free and easy to set up. Integrates easily with our system.

Cons:

Not the most aesthetic integration but no cons other than that.

Daniel G.

Verified reviewer

E-Learning

501-1000 employees

Used daily for more than 2 years

Reviewed January 2022

Without Integrate Cloud we would have trouble communicating with our Engineering team.

We love Integrate Cloud and how it allows our Zendesk platform to communicate with our Jira platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of the product and the support we receive when needed.

Cons:

I cant think of anything I dont like about the product.

Reasons for switching to IntegrateCloud

Main reason ..... We were unable to merge cases in Salesforce and it was difficult to have any changes made as it required too much red tape.

Christie T.

Verified reviewer

Computer Software

1001-5000 employees

Used weekly for less than 2 years

Reviewed March 2022

Not only a timesaver, it is an ongoing management must have

Upon setup, I had wonderful support. It never fails to work as expected and weaves together two parts of the company for my team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works right the first time every time. It helps me stay on top of client issues.

Cons:

I don't have any cons for the product, I am trying to get my new company to use it as well.

Reasons for choosing IntegrateCloud

Zapier had a bandaid solution, IntegrateCloud was a bi directional product.

Christian K.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Reviewed March 2025

Cost intensive but useful integration fro Freshdesk

Ok, Support and Sales Experience are very good and fast answers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Necessary to connect Freshdesk to Azure DevOps

Cons:

More Flexibility in Terms of Field Mapping

Sushree Kanta P.

Verified reviewer

Machinery

10000+ employees

Used daily for more than 2 years

Reviewed September 2024

Dover Corporation Review

Dover used the JIRA connector from Integrate Cloud which allow the creation and linking of JIRA issues from a Zendesk support ticket. we are using from more than past 2 years there is no downtime, and the feature is working as expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

approachable and reliable and impressing too.

Cons:

Nothing as such. I can call out stating very efficient on the asked queries.

Cristian G.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Reviewed May 2025

Recommended app for Zendesk/DevOps

We're interface between Zendesk & Azure DevOps to simply keep the link between the Zendesk ticket and the DevOps item for reference purposes. Nothing very complex but it's helpful to use the IntegrateCloud app instead of using custom fields

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy setup to use the interface between Zendesk & Azure DevOps. Easy to use

Cons:

No issues found yet, as we are using very simple functionalities

Andy M.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for less than 6 months

Reviewed June 2023

Easy to use, infinitely helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes it very easy to integrate Azure DevOps with FreshDesk.

Cons:

Could use a few UI improvements, but it's completely usable in current state.

Bastien M.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Reviewed October 2023

easy synch with Devops Board Ticket

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Create a new ticket and synchronize its status is very easy. Yous just have to choose 3-4 values and you have a ticket with all the content of your FreshDesk Ticket in devops.

Cons:

I think the design is a little bit simple and miss some refinements.

Showing 1 - 10 of 61 Reviews

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