Bugfender 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Bugfender

4.2

(22)

Pricing

Starting at €29.00 per month

About Bugfender

Bugfender is a cloud-hosted remote logging tool that enables application developers to find bugs before users do. The tool respects user privacy, is battery and network efficient, and keeps logging even if a device is offline. It is suitable for developers and agencies of all sizes. The tool is built for iOS, Android, and Hybrid devices.

Bugfender collects all activity from within applications—even without crashes— in order to reproduce and resolve bugs effectively and improve the user experience. The tool provides crash reports with a detailed chain of events and automated email stats on a daily basis. Additionally, with Bugfender's Log Viewer, developers can filter by device in order to easily identify issues.

Support is available via an online knowledge base, documentation, and other resources.

Bugfender Screenshots

Bugfender Pricing and Plans

Starting price: €29.00 per month

Free Trial

Free Version

Basic

€29.00

per feature, per month

No plan information available

Bugfender Features

Popular features found in Bug Tracking
Audit Trail
Issue Tracking
Knowledge Base Management
Prioritization
Project Management
Real-Time Notifications
Task Progress Tracking
Ticket Management
Workflow Management
More features of Bugfender
Activity Dashboard
Activity Tracking
API
Archiving & Retention
Audit Management
Backlog Management
Bug/Issue Capture
Bug Tracking
Collaboration Tools
Compliance Tracking
Dashboard
Data Visualization
Event Logs
Event Tracking
Feedback Management
Issue Auditing
Issue Management
Progress Tracking
Reporting/Analytics
Reporting & Statistics
Search/Filter
Server Logs
SSL Security
Status Tracking

Bugfender Integrations

Jira

Trello

Redbooth

Slack

Zapier

Intercom

See all 11 integrations

Bugfender User Reviews

Overall Rating

4.2

Ratings Breakdown

36%

50%

14%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.6

Functionality

4.2

Angelo J.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Easy to use, reliable, and awesome support team

They team continuously update the software and listens to their customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement and dashboard is very helpful.

Cons:

Issues are not currently aggregated and makes it hard to close if there are many instances of the same issue. Our team have automate this since it takes time to close everything.

Vendor Response

Hi Angelo, thanks for your feedback! We now have a function to open or close multiple issues at once. We're also working on aggregating issue instances so you can do this more comfortably

Replied May 2020

Vardan K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Bugfender is a must to have solution.

We're very satisfied with the platform—it has significantly improved our troubleshooting process. The dashboard is user-friendly and provides all the key information we need at a glance. Previously, we stored logs on our own servers, and during service issues, accessing them was often impossible, making troubleshooting quite difficult. With Bugfender, that experience has dramatically improved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really appreciate how well the logs are structured, and the offline caching has been incredibly useful. As a construction-focused mobile software company, many of our job sites are in remote areas where internet connectivity is limited or completely unavailable.

Cons:

The pricing structure jumps from 1 million to 5 million. I wish there was a tier in between.

Mohammad F.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

Normal and friendly tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to setup and use It's very fast and you can see the logs on the server side very quickly and help you to find the root cause.

Cons:

you can't disable it in specific ViewController or ... ( imaging the user enter the sensitive information and you don't want to send them to the server ( PinCode and ...) but every time as you are using swizzling and ... can't disable it per ViewController or other places. the search is one of the main functionalities on these tools but really it's not powerful and I identified a bug and reported it about search with string + numbers but I waste my time to follow up and it was hard to talk and educate the support team. also I noticed the iOS/Android logo doesn't show correctly on the dashboard last but not least, we need search on the contents of the issue too, not only the logs!

Vendor Response

Hi Mohammad, thanks for your feedback. There is the possibility of disabling automatic UI log collection for the whole app and write your own UI logs, so you have full control on what's logged. Please contact us at support if you need help with that. Was the bug about searching strings with numbers solved? It looks like you're frustrated with that, I'm sure we can resolve it if you report it. The iOS/Android logo bug you mention has already been fixed just a few days ago, thanks for mentioning that. Search on issues is something in our roadmap but not there yet, thanks for mentioning it.

Replied May 2020

Alon R.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

General Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

1. I like that I can view my own logs that I placed in the code. 2. The option to "filter by" is great. 3. There is a significant improvement in performance. 4. There is a significant improvement in UI.

Cons:

1. The crash report "filter by" is very limited. 2. The crashes usually don't say much, it's very hard to investigate, understand the origin of the crash and how to resolve. 3. The overall performance of the logs and crashes can improve significantly. 4. The "filter by" version has duplication and not working as expected, especially in the crash report. 5. Sometimes it takes time until the logs appear in the web view. 6. When you go into a certain log you have to scroll a lot to get more information. 7. When you download a log it's not understandable how much of the entire log will be downloaded. 8. How can I resolve a crash and not see it anymore? * The most important thing is that I'm working with another "crash report" tool - Raygun, and we have very different crashes there and much less, so now I'm not even sure that everything in your crash report is indeed a crash. for instance, in Raygun, I can get 2-5 crashes in a certain week and your report will say that I've got a few hundred.

Vendor Response

Thanks a lot for your review! We have lots of improvements planned for the crashes area of the application, I hope you like them. I would love to learn more about the problem you mention of getting too many crashes, there are sometimes interactions when you use multiple crash collection libraries in your project. I'd also love to learn more about the usability issues you mentioned, maybe if you'd like to jump on a call we could look at it together, please feel free to reply or contact support.

Replied May 2020

Pedro V.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Easy way to have remote logging

I'd still recommend it's use in every project that has the need for remote logging.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like how it was simple to add to the app, and simples to use for simple cases.

Cons:

Searching and filtering logs is not as powerful as it could be.

Vendor Response

Thanks for your review Pedro! What are the things you find missing in searching and filtering? I'd really love to hear! Please feel free to reply or contact us at support

Replied May 2020

Gisela F.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Nice features but could be improved

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most useful feature of the software is the filtering. It allows you to customize the filtering of the search which makes it easier to find the phone bugs you are looking for.

Cons:

The logs are hard to read on the web. I usually download the text file and open it in my machine. It will be nice to have a search bar on the logs. It is nice that you can do the filtering by log level but I think it should also have more features so that we can debug the logs in the Web UI itself.

Vendor Response

Hi Gisela, thanks for your review! I would love to hear more about the search options you're missing. We hardly ever download the logs to use it, but yet your needs might be different than ours. Would you like to tell us more about it? Please contact me or support and we'll look into it together

Replied May 2020

André N.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Not bad for the price, but log exploration is clunky

We use Bugfender to capture logs on our apps, to then track issues in production. The product provides a nice set of features for the price, but the web interface is clunky and search (the single most important feature for a remote log explorer) is quite bad, slow and limited.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- provides native SDKs - easy to set up - nice set of features

Cons:

- log exploration/search is limited and not very good - SDK's lack customization - web interface is slow and clunky (even the new one)

Reasons for choosing Bugfender

Provided all the features we wanted while having a competitive price.

Vendor Response

Hi Andre, thanks for your review. I would love to hear about the search options and SDK customizations you'd like to see, so we can add them to the roadmap! Please feel free to contact me or support any time!

Replied May 2020

Liam K.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

XXXX

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and integrate into app Excellent support

Cons:

Loss of ability to see OS and app version on device at the time that logs were generated Have been throttled at times due to exceeding daily usage but never very clear which specific restriction had been exceeded/

Vendor Response

Thanks a lot for your review Liam! If you have any questions on how quotas are calculated please contact us and we'll be happy to explain. The app version at the the time of collection of the logs is available, just click on any log and an information pane will open up. The OS information of the log is not visible at the moment, it's in our roadmap to add it soon. In the meantime, if you download the NDJSON file format, you'll be able to see the OS version there.

Replied May 2020

David D.

Verified reviewer

Computer Games

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed March 2020

Remote Logs

I think it’s helped the quality of our game.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

During development, getting information in near-real time about bugs was super useful. And since players tend not to remember all their steps, being able to see what they were doing before a crash has helped a lot.

Cons:

UI could be a little more centered towards actual tasks (such as not auto-refreshing an archived log).

Vendor Response

Hi David, thanks for your great review! If you ever find any issues like the one you mention about auto-refreshing please let us know, we'll be happy to look into it. Actually, if it's not fixed yet, I'd appreciate if you reply to this message or contact us via support to look into it

Replied May 2020

Hristian A.

Verified reviewer

Banking

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed March 2020

We love the platform, keep up with new features!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We love the platform, you know your strengths, no need to state again.

Cons:

Overall, the delivers what it is supposed to, some additional few features would be highly appreciated: • Querying the logs in general, not within the context of one selected device/instance would be extremely useful • Ability to aggregate some of the data - enhancements with minor reporting capabilities. • Notifications (email, sms) when certain events (logs) occur, or when certain events (logs) pass trough certain threshold There were few occasions, where the platform crashed all-together, which is highly undesired...

Vendor Response

Thanks for your review Hristian, I'd love to understand more about the queries and aggregations you would like to do. Would you be open to having a call with me? Please reply to this email or contact support if you'd like to look into it together

Replied May 2020

Showing 1 - 10 of 22 Reviews

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Bugfender 2026: Benefits, Features & Pricing

Overview

About Bugfender

Bugfender Screenshots

Bugfender Pricing and Plans

Bugfender Features

Bugfender Integrations

Bugfender User Reviews

Bugfender Popular Comparisons

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