Shake 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Shake

5.0

(29)

Pricing

Starting at $160.00 one time

About Shake

Shake is a bug tracking and reporting solution that enables development and QC teams to handle issues across mobile applications that supports Android, iOS, Flutter, and React Native.

Each bug report arrives already pre-filled with a ton of useful data points, such as activity logs, device information, black box data, screenshots and/or video, attached files and more. The SDK can be customized by attaching custom logs and sending custom variables, thereby adapting to every application's unique setup.

Shake Screenshots

Shake Pricing and Plans

Starting price: $160.00 one time

Free Trial

Free Version

Free

$160.00

flat rate, one time

Plan includes:

All Features
Unlimited Bug Reports
Unlimited Crash Reports
Free Seats
10k Unique Devices
4 Apps on Dashboard
1 Year Data Retention

Premium

$160.00

flat rate, per month

Plan includes:

All Features
Unlimited Bug Reports
Unlimited Crash Reports
Free Seats
10k Unique Devices
10 Apps on Dashboard
1 Year Data Retention

Organization

$340.00

flat rate, per month

Plan includes:

All Features
Unlimited Bug Reports
Unlimited Crash Reports
Free Seats
10k Unique Devices
2 Years Data Retention
Unlimited Apps
Shared Channel With Shake Devs
Assisted Onboarding

Shake Features

Popular features found in Bug Tracking
Audit Trail
Issue Tracking
Knowledge Base Management
Prioritization
Project Management
Real-Time Notifications
Task Progress Tracking
Ticket Management
Workflow Management
More features of Shake
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Assignment Management
Backlog Management
Bug/Issue Capture
Bug Tracking
Chat/Messaging
Collaboration Tools
Commenting/Notes
Customizable Branding
Customizable Fields
Customizable Reports
Dashboard
Feedback Management
Issue Auditing
Issue Management
Multiple Projects
Progress Tracking
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Status Tracking
Surveys & Feedback
Tagging
Task Management
Task Planning
Third-Party Integrations

Shake Integrations

Asana

GitHub

Jira

Slack

Trello

Zapier

See all 7 integrations

Shake User Reviews

Overall Rating

5.0

Ratings Breakdown

97%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

4.9

Ruben V.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed June 2021

Brilliantly easy to set up tool for in-app reporting

Shake has allowed us to gain real insight into real issues our users were having during our beta phase, then later during QA. Rather than spending weeks to try and figure out what went wrong, we're right on top of things and have fixes out in no time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's incredible how easy it was to set up Shake with our existing Flutter application, especially given how new Flutter is to the market. In a few lines you'll have your first reports coming into a beautifully designed dashboard. Compared to Crashlytics, for example, the reports are so much more useful and descriptive — including a whole history of what actions the user took up to that point, logs, and metadata.

Cons:

There's not that much to remark on. The few times we did have questions, their customer support helped us straight away.

Reasons for choosing Shake

Easy to use, great insight, good pricing. Simple, really.

Divyanshu N.

Verified reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

One of the best bug reporting tool that saves countless hours of dev time

Shake is easy to use and helps us better understand each incoming bug report, even the most complex ones. It became a vital part of our quality assurance process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shake helped us upgrade our existing bug reporting process to a whole new level. Thanks to its easy-to-use bug reporting product, we managed to squash more bugs than ever before, resulting in a much more stable app. A must-have for any mobile development team, and great integration with Jira and Slack!

Cons:

There’s nothing I currently don’t like about this software

Reasons for choosing Shake

We did extensive testing and considered X, but found it to be a lot more expensive when compared to Shake while offering almost the same feature set we needed.

Reasons for switching to Shake

Instabug is way expensive and also faced integration issues and no support was provided promptly, The features on basic plans are very limited.

Michael S.

Verified reviewer

Computer Software

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed September 2021

Easy to implement, stable (no maintenance) and exceptional customer support

Their team is exceptional when it comes to customer support. The customers' needs are taken very seriously and even their [SENSITIVE CONTENT] gets his hands dirty to help them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to setup and once it runs it doesn't need any maintenance support. The UX is very intuitive and our users love the shake-to-report functionality and the annotations they can draw onto the screenshots.

Cons:

Nothing really. We have one issue with our integration into ClickUp, but it isn't a deal breaker.

Reasons for choosing Shake

same value for less money

Smiljan K.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Great product, great support.

We were searching for an alternative solution to our used software. At that point allot of other solutions were too expensive or too complicated to use. After running a free trial, we decided to go with a payed plan. Main reason was the dashboard that gave us detailed infos to fix issues that users reported. And also simplicity of the bug reporting controller used in our apps. They have a very good responsive support team that takes care of you if you need any help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Helps us understand users complex bug reports.

Cons:

There were some minor issues along the way. But support team is amazing, so that was sorted really fast. Nothing to complain.

Reasons for choosing Shake

Price, SDK integration, support

Reasons for switching to Shake

Other products were too expensive for us at that point. For example: Instabug is way expensive with integration issues and slow support.

Elizabeth M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

The best 'shake to report' software we found, with incredible customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was so reasonably priced with great and fair upscaling bands. We had regular check ins with [SENSITIVE CONTENT] who could not have been more helpful and we gathered a great deal of immediate data that we used regularly thereafter that we would not have had a chance to gather had it not been for Shake. We would definitely have continued with Shake if our project had continued to a customer trial as planned.

Cons:

There was nothing we didn't like at the stage we were using it at

Reasons for switching to Shake

Instabug did not host their data in the EU which was a must for our shareholders. They were also very expensive and impersonal. TestFairy was great initially but their upscaling bands took astronomical leaps and took themselves far from our budget limitations. I also Googled and communicated with an insane amount of companies and still found Shake to be the best choice, and more importantly the easiest to set up and get along with!

Branko R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Shake SDK made communication and reporting bugs a lot lot easier. A time saver!

So far, so good. Overall, feeling it's an excellent value for the price and service provided.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having everything in one place. QA, devs and other remote team members outside the team are communicating a lot faster without losing any time on explaining/ adding logs or more info because you get it all in the bug report. A nice addition is having Shake Crash and the real-time chat.

Cons:

A few things are missing to be perfect in the JIRA integration, but with their public Roadmap, I hope we'll get there in the future. More customization would be a plus (UI reporting), but nothing you can't live without.

Reasons for choosing Shake

Pricing, multiple workspace options, and an unlimited number of team members (included in the Premium plan).

Verified

Reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Easiest bug reporting tool out there

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shake was super easy to set up, plus the UI looks great and integrates nicely into our product. Shake makes bug reporting a lot simpler, previously our support team would have to request screenshots from users but now they can easily attach them as part of their bug report.

Cons:

We would love to see an integration with Linear or custom webhooks

Reasons for choosing Shake

We love that Shake doesn't try to do everything, they do bug reporting and they do it well.

Jacob W.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Feeling there while being remote, thanks Shake Bugs!

Overall, Service has been 9.9/10. This tool has really streamlined production issue investigation and identification!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Just like the title says, shake does a great job of bringing the user to the developer. Having a glimpse into what users are seeing when they report issues really provides the needed context. Integration was simple and the features provided are well designed.

Cons:

The only thing that needs improvement is the navigation of and filtering of issues in the dashboard could be more intuitive. Currently, it puts everything all in one space that can be searched and navigated, but I think there could be an opportunity for improvement with this.

Ian H.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

A great bug reporting and evaluation tool!

I've been very happy with the software, customer service, and experience. I've been a customer for nearly a year and have logged hundreds of bugs. It has been pretty much flawless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Big fan of the easy installation and experience of reporting a bug. Tons of metrics associated with each bug gives more insight into the bug cause.

Cons:

It would be great to have an app or other mobile notifications. Right now, it is only email notifications and they don't contain a ton of information. I'd love to see the reporter email or even be able to respond directly like intercom.

Reasons for choosing Shake

Ease of install, specificity of metrics in bug reports

Reasons for switching to Shake

Cost, errors when archiving software

Karim A.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

I'm never going to develop another mobile app without Shake SDK!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, I set it up in 10 minutes. I tried everything out chatted with the customer support, that responded to my question in minutes. After a week, it was clear that Shake SDK was a must! No more never-ending chat, Slack, Whatsapp, JIRA tickets, emails with colleagues, devs, QA team, and clients... With Shake, it's all accessible in one place, everything you need. With Shake, we have a smooth collaboration process for every issue/bug or change that a client wants in the mobile app. The time we used to spend in chaos - is channeled into developing new features, polishing existing ones, and brainstorming new ideas. And the new real-time chat brought it all together.

Cons:

A possibility to have more graphs, stats, and data that can be easily exported for clients. However, they have a Public Roadmap for feature requests, so that should be something to look forward to in the future.

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