Sifter 2026: Benefits, Features & Pricing

Love the tool and use it often. Have not seen anything better in the marketplace.

I've used Sifter for the last 6 years. We'll sometimes explore other options, but always come back to Sifter because of its ease-of-use and simplicity for both the person logging the issue as well as the person resolving the issue. Every time an update is made to the issue, the relevant individuals are notified via email. If you want to issue a call-out to someone, you include their name with the @ symbol in the message, and they also get notified. Enter a subject and a description when you log the issue, and Sifter takes care of the rest. I also like that Sifter host the software--it doesn't require a server installation maintained by me.

Try it out! I've used MantisBT, Flyspray and Fogbugz before Sifter, Sifter wins because of simplicity. It's so easy to get an issue in that you always will do it and there is no excuse in not getting a issue in! The lack of custom fields will be a great win when you have a team that trusts each other in filling in enough details to help itself out. Try it and see if it works for you! Don't hesitate to contact the creator himself, the support is always quick and nice. :)

I've been using Sifter for years to keep track of very complex software projects and expect to be a customer for life.

I've spent many years of working with issue trackers having features that may add to a bulleted list of features on their marketing site, but aren't useful in the least. Sifter goes against the grain by focusing on the issue. Pure and simple. And Sifter's simple enough to use that I don't have to give each client a course in how to record an issue and they don't waste time trying to figure it out.

Highly recommended. Beautiful product, created very intentionally to be simple and without feature bloat. Excellent for small and medium sized teams. Pros: - Excellent design, making it pleasant to use; compare screenshots of Sifter to those of Jira or YouTrack and you'll see what I mean. - Excellent for a small team that needs core issue tracking features and no clutter - Intentional product decisions that force you to have good practices --> Example: they only send email notifications you when you REALLY need them, ensuring that you don't start to ignore Sifter emails --> Example: you can't add a custom status such as "On Hold" or "Pending". This forces you to talk to your team and figure out what to do with a tricky issue. You can't cop out. - Customer support is the best I've ever had. The founder, Garrett, will personally respond with a thoughtful message within minutes or an hour at most. Absolutely phenomenal. Sometimes he'll even implement your suggestion instantaneously! Cons: - As your team grows, you may find that you want more complex and messy features, such as tagging, ordering issues by exact rank rather than priority level, integration with a build server, custom email notifications, integration with a screen shot capture, integration with project management software, grouping issues into releases (without creating a whole new project for them), etc. However, Garrett is constantly working on making the product flexible while still dead simple.

I've been using Sifter for over three years, and it's something my team and I rely on every day to keep track of issues with our SaaS product. The UI is clean and uncluttered, and it's easy to create tickets, categorize and assign them, change their status, move them to a milestone and basically keep them organized. The API allows our Beanstalk account to integrate with Sifter, so issues are synced with code changes in our repository. The only thing I wish is that you could check off issues and change their status/milestone/category/assignee at once, which they assure me is on their product roadmap. Finally, the customer support is incredible. Any time I've needed to contact support over the years (which wasn't often because the product is solid), I've had service that is above-and-beyond what I expected in terms of speed, friendliness and helpfulness. Without the clunkiness and complexity that plague other bug trackers, Sifter is perfect for development teams that want a simple, elegant solution.

Before using Sifter, we had a haphazard process of emailing bugs from clients, and trying to track them in a spreadsheet. You can probably tell how terrible that was. Everyone along the process is happy with Sifter. Project managers are happy with how easy it is to create issues, and how easily they can see what the status is. Our developers love it because of the centralized location of all issues, and it lets us integrate with our favorite tools like Github! I should also mention the ridiculously high level of customer service we've received from the team. We never wonder if this is the right peice of software. No longer do bugs fall through the cracks of nested email threads. Sifter keeps everything tidy and everyone being friends!

I've been a Sifter customer since its inception. This is simply the best cloud based software tool that exists for project and task management. I spend countless hours in Sifter each week, and I could not be happier with it. The Sifter Team continues to impress and roll out new enhancements weekly. Their support is nothing short of fanatical. This is truly Apple-inspired intuitive design. A+++++