All Atera Reviews
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Atera Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.5
Value for money
4.6
Functionality
4.3
Pros
"The Intune portion of the product also helps us save money by sending the app to every employee instead of someone having to physically download it onto each machine."
"Atera centralizes device and ticket information, which makes audit prep much smoother."
"The ticket management in Atera has helped in centralizing the helpdesk by compiling the client requests and attending to them systematically."
Cons
"To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline."
"Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background."
"It is annoying to have to work with this platform at certain times when the view is exhausted, so I have to resort to external tools such as the Dark Reader extension in my browser, which does not work well at all because it presents interface failures in certain areas."
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