All Archibus Reviews
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Archibus Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
3.8
Value for money
3.3
Functionality
3.9
Pros
"The way it can integrate with HR systems such as WorkDay and other ticketing systems like ServiceNow have proven to be invaluable."
"Overall the experience with the product is good, it helps our staff easily manage and visualize many different aspects of the business."
"It works for our needs, and has seen a number of upgrades over the years, however no part of it feels like a modern software/service worth the price."
Cons
"I miss human interaction with ARCHIBUS Tech Support."
"All customization must be done via proprietary code editing on the back-end, making any minor customization complicated, time consuming, and/or expensive. "
"Ultimately the Archibus model is based on bleeding an organization through over-priced licensing and a costly and complicated customization process, however if the need is great it may justify the expense."
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